Veterinary Associates of Derby, LLC Introduce
For residents of Connecticut, finding a trusted and reliable veterinary care provider is an essential part of responsible pet ownership. In Derby, one name that has been serving the community for years is Veterinary Associates of Derby, LLC. As a long-standing fixture in the local landscape, this animal hospital has provided a wide range of medical and surgical services to pets in Derby and the surrounding areas. This article aims to give you an in-depth look at what Veterinary Associates of Derby offers, from their comprehensive services to their approach to pet health, helping you decide if they are the right fit for your furry, scaly, or feathered family members.
Veterinary Associates of Derby, LLC prides itself on offering a broad spectrum of veterinary services, catering to both common domestic pets and more exotic animals. Their commitment to continuing education and staying current with modern veterinary practices is a key part of their operation. This allows them to provide a variety of diagnostic, medical, and surgical options, ensuring that pets receive a high standard of care. They understand that each animal is unique, and they work to develop individualized healthcare plans, taking into account everything from age and breed to specific health concerns. The hospital’s association with Central Veterinary Hospital, which offers 24-hour care, is a valuable resource that provides an additional layer of support for pet owners in times of emergency.
The core of their practice revolves around routine and preventative care, which they view as the foundation for a long and healthy life. From the first puppy and kitten exams to senior pet care, they emphasize the importance of regular check-ups to monitor a pet's health and catch any potential issues early. This proactive approach is a cornerstone of their philosophy. They offer a variety of services to support this, including routine blood work, physical exams, and parasite control, all designed to keep pets in optimal condition. For those with a new pet, the hospital is prepared to answer the many questions new pet parents may have, helping them to start their pet on the path to a happy and healthy life.
Beyond routine care, the hospital is equipped to handle more complex situations. Their medical and surgical services are comprehensive, including everything from common dental cleanings to more specialized procedures like tumor removal. They utilize diagnostic imaging services, including CT scans, and in-house laboratory and diagnostic tests to ensure they have all the necessary information to make an accurate diagnosis. For pet owners dealing with an unwell or aging pet, they offer palliative and end-of-life care, aiming to provide comfort and support during these difficult times. They also provide mobile veterinary services, which can be a valuable option for pet owners with mobility challenges or pets who are stressed by travel.
A significant part of the hospital’s service is their focus on customer experience. While some customer experiences have been challenging, the hospital’s official information states their commitment to being compassionate and caring. They aim to provide a welcoming environment where clients feel heard and understood. They also make an effort to be accessible, with wheelchair-accessible entrances and parking lots. Their policy of recommending appointments helps to ensure that each patient receives the dedicated time and attention they need without unnecessary waits.
Veterinary Associates of Derby, LLC is located at 380 New Haven Ave, Derby, CT 06418, USA. This location makes it a convenient choice for residents of Derby and other nearby Connecticut communities. The facility is designed with accessibility in mind, featuring a wheelchair-accessible entrance and parking lot, ensuring that all clients can easily access the care they need for their pets. Given that appointments are recommended, it is always best to call ahead to secure a time slot, which also helps streamline the check-in process upon arrival.
General Veterinary Care: Comprehensive veterinary services including full examinations, regular exams, and new pet exams for puppies and kittens.
Surgical Services: A wide range of medical and surgical procedures, including routine spay and neuter services and more specialized procedures like tumor removal.
Advanced Diagnostics: In-house laboratory services for blood work and diagnostic tests, as well as diagnostic imaging services, including CT scans.
Emergency and Urgent Care: Services for common pet emergencies and urgent care needs, with an association to a 24-hour hospital for after-hours needs.
Dental Care: Comprehensive dental procedures, including dental cleanings, oral health management, and tooth extractions.
Preventative Health: Routine and preventative care, including parasite control, vaccinations, and comprehensive healthcare planning.
Specialized Care: Treatment for exotic animals, behavior training, pain management, and palliative and end-of-life care.
Additional Services: Nail trimming, mobile veterinary services, and the ability to issue domestic and international health certificates for pet travel.
Broad Service Range: The hospital's ability to treat a wide array of animals, including exotic pets, sets it apart from many other local practices.
Integrated Care with Central Hospital: Their association with Central Veterinary Hospital provides clients with access to 24-hour emergency care, a significant benefit for peace of mind.
Advanced Technology: The availability of services like CT scans and in-house diagnostic labs highlights their commitment to modern and effective veterinary medicine.
Focus on Prevention: The emphasis on routine and preventative care is a key feature, promoting long-term health and well-being for pets.
Accessibility: Wheelchair-accessible facilities ensure that the hospital is welcoming and available to all members of the community.
Address: 380 New Haven Ave, Derby, CT 06418, USA
Phone: (203) 734-2007
Choosing a veterinary provider is a deeply personal decision, and it is crucial to find a place that aligns with your values and your pet's needs. Veterinary Associates of Derby, LLC is a long-standing practice with a wide range of services, which can be a major advantage for pet owners in Connecticut. The ability to handle everything from routine check-ups to complex surgical procedures and care for a variety of animals, including exotic ones, makes them a versatile and comprehensive choice. Their strong emphasis on preventative care is also a huge plus, as it focuses on keeping your pet healthy over the long term, which can prevent more serious issues down the road.
However, it is also important to consider the varying experiences of past clients. While some have praised the staff’s compassion and skill, other reviews highlight challenges with communication, fees, and bedside manner, particularly during difficult times. This discrepancy suggests that an individual's experience may vary. For some, the long history of the practice and the breadth of services, including the affiliation with a 24-hour hospital, may outweigh these concerns. The fact that the hospital is equipped to provide advanced diagnostic tests and care for exotic animals is a significant benefit that is not available at all local practices. Given the mixed feedback, it would be advisable for potential clients to have a thorough discussion with the staff about their policies and approach to care to ensure it is a good fit for their specific family. In the end, the choice is about weighing the considerable professional resources of the hospital against the personal comfort and rapport you seek with your veterinary team.
Veterinary Associates of Derby, LLC Services
Veterinarian
- Exotic animals
- Anesthesia Testing
- Animal Hospital
- Animal Sterilization
- Behavior Training
- Blood Work And Diagnostic Tests
- Cleaning And Polishing
- Common Pet Emergencies
- Compassionate Staff
- Continuing Education
- Ct Scans
- Curbside Service
- Dental Cleanings
- Dental Disease
- Dental Exam
- Dental Health And Hygiene
- Dental Procedures
- Diagnostic Imaging Services
- Dog Training
- Domestic And International Health Certificates
- Emergency Medical
- End Of Life Care
- Full Examination
- General Anesthesia
- Healthcare Plan
- Holistic Care
- Intestinal Parasites
- Laboratory And Diagnostic
- Medical And Surgical Services
- Mobile Veterinary Services
- Nail Trimming
- New Pet Exams
- Oral Health For Your Pet
- Pain Management
- Palliative Care
- Parasite Control
- Periodontal Disease
- Pet Ambulance
- Pet Parents
- Pet Sitting
- Physical Exam
- Puppy And Kitten Exams
- Regular Exams
- Routine And Preventative Care
- Routine And Specialized Surgical Procedures
- Routine Blood Work
- Senior Pet Care
- Spay And Neuter Services
- Surgical And Diagnostic
- Tooth Extractions
- Travel Certificates
- Tumor Removal
- Urgent Care
- Veterinary Care
- Veterinary Services
Veterinary Associates of Derby, LLC Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Restroom
Planning
- Appointments recommended
Veterinary Associates of Derby, LLC Photos










Veterinary Associates of Derby, LLC Location
Veterinary Associates of Derby, LLC
380 New Haven Ave, Derby, CT 06418, USA
Veterinary Associates of Derby, LLC Reviews
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★ 5★ 4★ 3★ 2★ 1Dr Shapiro has been our family vet for over 20 years. (3 dogs, 2 cats)Him and his staff are always friendly and compassionate. They are also associated with Central Hospital, which is a plus.
July 24 · Luisa LievanoIve brought my dog here for years. A few things people should know. Dr schepero is a skilled vet with absolutely no bedside manner. He will shame you for not having the money for every test or treatment, and offers no options, solutions or compromises. Make no mistake money is his only priority. Do not ever ask if an appointment is available the same day, they could have the entire day open and they will charge you an urgent visit fee of an additional 100 dollars. Even if your animal is dying and a long time patient. Finally took today to write a review because of how we were treated while my dog was dying. Cold, completely unfeeling, no kindness or compassion shown toward my family by this dr or his horrible staff. His staff is the same. 30 seconds after my dog died I was holding her body sobbing and they came in demanding payment. 30 seconds after that they demanded we leave, so my dogs body could be taken away. No I'm sorry for your loss, nothing. She was my soul for 14 years and I needed to say goodbye. I was rushed into signing a form to euthanize her despite being charged an additional 85 dollars for an urgent visit. I wasn't given time to think, or process anything, I was not allowed time to say goodbye to my dog. I only wanted a few minutes after 14 years. All they cared about was getting my credit card and getting us out asap. Not one person showed an ounce of compassion. I've spent thousands trying to help my dog and he never once mentioned a single test for her supposed condition, just lots of useless blood work and x-rays that would not have helped give us answers only an MRI, which had he mentioned years ago would have prevented so much pain and suffering.He mentions the condition and the mri only as she's dying and it's too late.In conclusion I will never bring another animal to this vet. I will tell anyone who will listen do not go to this vet. I am still stunned by how cold and unfeeling this doctor is towards animals and humans alike. He did not even thank me for using him for years and bankrupting my family to use his services. He didn't care if he ever saw us again.
April 23 · lostinthedreaming6 _He really doesn't even deserve 1 star. This man is borderline criminal the way he charges for services. He saw my dog for 4 minutes and charged $589. He literally, ran outside after my wife to demand payment. Payment was made, as we had a card on file. Poor service, ridiculous pricing!
July 15 · Jeffery LeeWe have been using Dr Jeff for 30+ years, highly recommend him. He and is staff are caring and supportive with any questions and concerns we may have. Dr. does not up charge for unnecessarytesting and has kept my pets happy and healthy for many years .
September 10 · Dan DellDr. Shapiro is very kind and experienced veterinarian and you can tell he loves the animals. I always leave feeling reassured.
March 18 · Vivian Lennon
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