Petco Introduce
Welcome to Petco, your dedicated partner in pet wellness and care, conveniently located right here in Burlington, Massachusetts. We understand that your pets are cherished members of your family, and our mission is to provide you with everything you need to help them live happy, healthy, and full lives. Our store is more than just a place to buy pet food; it's a comprehensive resource for pet parents throughout the state. We offer a wide and diverse selection of products for all types of animals, including dogs, cats, fish, reptiles, and small animals. Our shelves are stocked with high-quality foods, enriching toys, comfortable habitats, and essential health supplies. At Petco, we are committed to providing a friendly and knowledgeable environment where you can find exactly what you need with the help of our passionate and well-trained team. We believe that caring for a pet should be a joyful experience, and we are here to support you every step of the way, from first-time pet owners to experienced animal enthusiasts.
Our commitment to excellence is reflected in our staff, who are celebrated by customers for their expertise and genuine love for animals. As one customer noted, our salesperson Maddie was "very knowledgeable and answered all my questions" when they purchased two active and healthy Australian White's tree frogs. Another customer praised our dog groomer, Leslie, for being "by far the best Groomer professional ever," entrusting their "little diva aussiedoodle" only to her for grooming and self-care. This level of personalized, caring service is what sets us apart. We are proud to be a local destination where you can not only find the supplies you need but also receive expert advice and build relationships with staff members who treat your pets like their own. This sense of community and care is what makes us a trusted resource for pet owners in Massachusetts. We are dedicated to providing a shopping experience that is both convenient and deeply rewarding, ensuring you feel confident and comfortable with every purchase and service you receive.
Petco in Burlington is located at 51 Middlesex Turnpike, making us a prime destination for pet owners across the Middlesex County area. Our location offers easy access for residents of Burlington, as well as those coming from nearby towns like Woburn, Lexington, and Bedford. We understand the importance of accessibility, which is why our store is designed to be welcoming and convenient for everyone. We offer a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring a comfortable visit for all our customers. Whether you are running a quick errand or planning a more leisurely shopping trip, our location is perfect for a quick visit. The store is situated in a busy and easy-to-find area, providing a simple and stress-free stop during your day. We are proud to serve the Massachusetts community and offer a shopping experience that is both efficient and enjoyable, regardless of your needs.
At Petco, we offer a wide range of services designed to provide comprehensive care for your beloved animals. We aim to be a one-stop-shop for all your pet needs, from essential supplies to professional grooming and training.
- Full-Service Pet Grooming: Our grooming salon provides professional care to keep your pet looking and feeling their best. One customer enthusiastically praised our groomer, Leslie, who "loves my baby and takes care of her so well and personalized," noting that Leslie does her nails, ears, and teeth with great care.
- Pet Supplies: We are a complete pet supply store, offering a vast selection of products for every type of animal. From high-quality dog food to specialized reptile habitats and everything in between, you can find it all here. We are a tropical fish store, goldfish store, and a reptile store all in one.
- Onsite Services: In addition to grooming, we offer a variety of onsite services to support your pet's wellness. Our knowledgeable staff can assist with selecting the right food, and we often have adoption events and other services available to the community.
- Curbside Pickup & In-Store Pickup: For your convenience, we offer easy curbside and in-store pickup options. Simply place your order online and choose the pickup method that works best for your schedule, whether you want to quickly grab it from your car or step inside to browse.
- Delivery: We provide reliable delivery services, so you can have your favorite pet supplies brought directly to your door, making it easy to restock on heavy items like food and litter.
- Expert and Caring Staff: Our team's knowledge and passion for animals are our greatest strengths. Employees like Maddie, who provides knowledgeable advice on exotic animals, and Leslie, who gives personalized, loving grooming care, are what make our store special. A customer noted how another employee, Lee, remembers their "fur baby's name every time I come," demonstrating the personal connection our staff builds with customers.
- Broad Product Selection: As a multi-type pet store, we offer a wider variety of products than many other retailers. Whether you are looking for a special food for your dog or setting up a new home for a reptile or tropical fish, our extensive inventory has you covered.
- Convenience and Accessibility: Our store is designed for your convenience. With a wheelchair-accessible entrance, parking, and restroom, as well as amenities like Wi-Fi and flexible service options (curbside pickup, delivery), we make every visit stress-free.
- Personalized Service: The personal touches from our staff, from remembering your pet’s name to providing expert, compassionate grooming, make our store feel like a boutique spa, as one customer described. This level of care fosters trust and loyalty.
- Easy Payment Options: We accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring a quick and easy checkout process.
For any questions, product inquiries, or to book a grooming appointment with a professional like Leslie, please contact us. You can find us at 51 Middlesex Turnpike, Burlington, MA 01803, USA. Our phone number is (781) 221-7160, and you can also reach us via mobile at +1 781-221-7160. We are here to help you with all your pet needs and look forward to your visit. Our team is always ready to assist with expert advice and friendly service.
When you choose Petco in Burlington, you are not just choosing a place to buy pet supplies; you are choosing a partner in your pet’s lifelong wellness journey. Our commitment to high-quality products, combined with the exceptional care provided by our dedicated staff, creates a truly unique experience. The relationships our team members build with customers and their pets, as highlighted by reviews about Leslie and Lee, are what set us apart. We are a store where your pet's well-being is our top priority, and where every visit feels like a personalized and caring interaction. We take pride in our ability to cater to a diverse range of animals, from common dogs and cats to more specialized species like tropical fish and reptiles. By offering a wide selection of products, convenient services, and a passionate team, we ensure that you have everything you need in one trusted location. We believe that the trust and confidence our customers place in us is our greatest reward. We invite you to experience the difference at our Burlington store and become a part of our pet-loving community. We are confident that you will find a level of care and expertise that will make us your preferred choice for all things pet-related in Massachusetts.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
51 Middlesex Turnpike, Burlington, MA 01803, USA
Petco Reviews
pricegroomingtankquestionscashiercagesemployeedog trainingsalonteeth
★ 5★ 4★ 3★ 2★ 1I purchased 2 green eyed Australian White’s tree frogs on June 14. This is my second purchase as I bought 2 others back last fall. In both cases they were healthy and active. Maddie the salesperson was very knowledgeable and answered all my questions.This is Brisbane, who seems happy in his new home.
June 15 · Jack StearnsBy far the best Groomer professional ever -- go to Miss Leslie. She is the only person my little diva aussiedoodle has ever had do her grooming and self care (dog spa for her). Leslie does her nails, her ears and brushes her teeth too. It is so wonderful and I am confident and comfortable leaving her with Miss Leslie. I do not leave my dog with anyone and I am always very comfortable knowing that my baby is with Miss Leslie. When I pick her up she is always cute and happy and done perfectly. It is so clear to me that Miss Leslie loves my baby and takes care of her so well and personalized. Miss Leslie has become ext3ended family in our hearts. She is the only person I would trust my baby with and she takes such good care of my baby. The most wonderful thing is that she is so professional yet so personable. She truly cares about her customers and their most precious little best friends. Leslie always has the cutest bows in her hair when I pick her up and she always smells so wonderful. The only thing I would change is to clone Miss Leslie because she is in a very busy salon and has the place operating like a boutique pet spa. I hope everyone has the opportunity to have Miss Leslie love and care for their fur baby like she does mine. The only other thing I have to say is that Lee that is the check out guy is awesome and remembers my fur baby's name very time I come. If I could give 100 stars I would. Great job and thank you for the most perfect 4 1/2 years of every 4 weeks seeing my little diva fur baby!
August 02 · Bree StevensAlec did a fabulous job on Kaia's spring special spa package! She smells so good and was so happy with him! Her teeth and ears are nice and clean!
April 22 · Nicole GMy boyfriend and I adopted a hamster from this location today. We were extremely impressed by the customer service and the amount of information we got from our sales associate, Zach. Zach took the time to educate us on what would be best for our new pet, and spent 30 minutes with us going through what our hamster, Terry, would need to live a happy life. My boyfriend and I will absolutely be back even thought this store is a little further from us simply due to the customer service.Thank you Zach!!! You were wonderful :-) and Terry says hello!
September 15 · Sara HolmWatch out when you going here for grooming service. They will cancel an hour before your appointment without any reason. Then nobody answers the phone when trying to call them. The best part is the person who “runs “ the “ salon” is a complete joke with no experience . DO NOT GO HERE. They are not trained properly and will ultimately scar your dog and cause you headaches.
July 17 · Brendan Donovan
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