Pet Supplies Plus Medford

- 630 Fellsway, Medford, MA 02155

Located at 630 Fellsway in Medford, Massachusetts, Pet Supplies Plus is a local pet store that aims to be a trusted resource for pet owners in the area. More than just a place to buy pet food, this store positions itself as a neighborly hub for everything from quality products to essential services. For residents of Medford and surrounding communities, Pet Supplies Plus offers a convenient and comprehensive solution for all their pet care needs. The store is part of a larger chain but maintains a strong local presence, focusing on the specific needs and preferences of its community.

One of the standout aspects of this Pet Supplies Plus location is its extensive and carefully curated selection of products. Unlike some retailers that carry a generic range, this store is noted for stocking specific high-quality and natural brands. A glowing review from a customer highlights their appreciation for the availability of brands like Small Batch, Raised Right, and Open Farm, which are popular among health-conscious pet owners. This attention to detail in product selection demonstrates a commitment to providing the best possible nutrition and care options for pets. The store's rewards program and discounts further enhance the value for loyal customers, making it an economically smart choice as well.

The store also plays a vital role in the community by offering more than just retail items. It serves as a pet adoption service, helping to connect animals with their forever homes. This service aligns with the store’s mission to support pet well-being and responsible ownership. In addition to adoptions, the store provides live small animals, fish, and crickets, catering to a diverse range of pet owners, from those with traditional dogs and cats to those who have a passion for more specialized companions like reptiles and tropical fish. This multi-faceted approach makes it a valuable resource that goes beyond the basic function of a pet supply store.

While the store has a reputation for great service and a strong product lineup, it is important to acknowledge that customer experiences can vary. A formal letter of complaint from a customer named Dom expresses significant disappointment with a recent visit, citing issues with cleanliness, a concern about ticks, and a frustrating billing discrepancy that was not resolved. This feedback is a reminder that while many customers have positive experiences, challenges can arise. It highlights the importance of maintaining consistent quality in both service and store environment, and underscores the need for effective and responsive customer support, even for large organizations.

Despite these occasional challenges, the store’s core offerings and the general sentiment from many customers remain positive. The store is designed for a "quick visit" with convenient services like curbside pickup and delivery, which are essential for busy Massachusetts residents. The staff is consistently described as friendly, helpful, and knowledgeable, which creates a welcoming atmosphere and a reliable source of advice for pet owners. This combination of great products and a helpful team is what makes Pet Supplies Plus Medford a valuable part of the local pet care landscape.

Pet Supplies Plus is located at 630 Fellsway, Medford, MA 02155, USA. This location on Fellsway makes it easily accessible for residents of Medford and neighboring areas. It is situated in a convenient spot that is easy to get to, whether you are driving or using local transportation.

The store is committed to providing an accessible shopping experience for all customers. Key accessibility features include:

• Wheelchair Accessible Entrance: The entrance is designed to be easily navigated by individuals using wheelchairs or other mobility devices.
• Wheelchair Accessible Parking Lot: The parking lot offers designated spaces to ensure convenient access to the store for all patrons.

These features, combined with the store’s strategic location, make it a practical and stress-free destination for a wide variety of customers in the region.

Pet Supplies Plus in Medford offers a diverse array of services to cater to the full spectrum of pet owner needs.

• In-Store Shopping: A traditional retail experience with a wide range of products for all types of pets.
• Curbside Pickup: Customers can order online or over the phone and have their purchases brought directly to their vehicle.
• Delivery: The store offers delivery services, providing the convenience of having pet supplies delivered to your home.
• Autoship: A subscription service that allows customers to schedule regular deliveries of their favorite pet products.
• Onsite Services: The store provides various services, including a nail bar for quick and easy pet nail trims.
• Pet Adoption Services: The store partners with local shelters and rescue groups to facilitate pet adoptions.
• Live Animals: A selection of live animals is available for sale, including live crickets, live fish, and live small animals.
• Recycling Program: The store has a recycling program, demonstrating a commitment to environmental responsibility.

Pet Supplies Plus Medford distinguishes itself from other pet retailers with these key features.

• Specialized Product Selection: The store carries specific high-quality and natural food brands, a major highlight for pet owners focused on nutrition.
• Convenient Services: The availability of curbside pickup, delivery, and autoship makes it easy for customers to manage their pet supply needs.
• Onsite Nail Bar: This unique feature offers a convenient and quick solution for pet grooming, setting it apart from other pet stores.
• Pet Adoption Focus: The store’s role as a pet adoption service highlights its commitment to the welfare of animals and the local community.
• Comprehensive Inventory: As an animal feed store, bird shop, fish store, and reptile store all in one, it serves a very broad customer base.
• Rewards Program: The store's rewards program and discounts offer great value and encourage customer loyalty.

For more information or to speak with a staff member, you can contact Pet Supplies Plus Medford using the details below:

Address: 630 Fellsway, Medford, MA 02155, USA

Phone: (781) 395-0009

For pet owners in Massachusetts, choosing Pet Supplies Plus in Medford is a decision to embrace convenience, quality, and community. What makes this store a worthwhile choice is its ability to offer a comprehensive range of services and products that cater to almost every pet owner’s needs. The availability of high-end, natural food brands is a significant draw for those who prioritize their pet’s nutrition. This curated selection saves customers from having to search for specialty items at multiple locations.

The variety of convenient services, including curbside pickup, delivery, and autoship, is particularly valuable in today’s fast-paced world. It provides flexibility and peace of mind, knowing that pet essentials can be acquired with minimal effort. Furthermore, the onsite nail bar and pet adoption services transform the store from a simple retail space into a true resource for the community. The fact that customers can find a wide variety of supplies for a broad range of animals, from small pets to tropical fish, also makes it a highly efficient one-stop-shop.

While the store has faced some criticism, as seen in a customer's complaint about service and billing, the majority of public feedback points to a positive experience with friendly and helpful staff. The rewards program provides a tangible benefit that makes shopping there more rewarding. Ultimately, Pet Supplies Plus Medford offers a blend of quality products, convenient services, and a community-oriented approach that makes it a highly recommended choice for pet lovers in the region. It is a place that strives to make pet ownership easier and more enjoyable for everyone.

Pet Supplies Plus Medford

630 Fellsway, Medford, MA 02155, USA