VCA Arden Animal Hospital Introduce
For pet owners in Glendale and the surrounding Los Angeles communities, choosing a veterinary care provider is a decision of great importance. Your pet is a cherished member of the family, and their health and happiness are paramount. VCA Arden Animal Hospital is a local facility that aims to be a comprehensive resource for all your pet's needs. As part of a larger, well-known network, VCA Arden is equipped to offer a wide array of services, from routine check-ups to advanced medical procedures, all designed to keep your companion healthy and vibrant.
The hospital's approach to pet care is centered on a broad spectrum of services that includes not only medical treatment but also supportive care like boarding and grooming. This integrated model provides convenience for pet parents, allowing them to handle multiple needs in one location. However, like any large-scale service provider, customer experiences can be varied. While some clients have shared deeply moving and positive accounts of compassionate care, such as the one who praised the staff for their support during a difficult time, others have expressed significant frustrations. A particularly negative review from a client who felt their dog's condition was mismanaged and that the hospital was a "scam" highlights the importance of open communication and setting clear expectations with any veterinary provider.
The stark contrast in customer reviews points to the deeply personal nature of veterinary care. The positive testimonial, which details an incredibly sensitive and supportive experience during a pet’s final moments, demonstrates the profound compassion that the staff can offer during a time of immense grief. This speaks volumes about the emotional care provided. Conversely, the negative review from a client who struggled with a chronic condition and felt they were being "scammed" for services and antibiotics underscores that pet owners need to be proactive and engaged in their pet's care, asking questions and understanding treatment plans fully. Both experiences are part of the landscape of a business that serves a high volume of clients with a wide range of needs.
VCA Arden Animal Hospital is located at 407 Arden Ave, Glendale, CA 91203, USA. Its position in the heart of Glendale makes it easily accessible for local residents and those in nearby areas like Burbank and Pasadena. Having a veterinary hospital located centrally is a significant advantage, particularly for urgent care needs where every minute counts.
The facility has been designed to be accessible to a wide range of clients. They offer a wheelchair-accessible car park, which is a crucial convenience for individuals with mobility challenges. Additionally, the hospital has a wheelchair-accessible entrance, ensuring that all pet owners can bring their companions in for care without unnecessary difficulty. Appointments are recommended to ensure a smooth and efficient visit, allowing the staff to manage patient flow and provide timely service.
VCA Arden Animal Hospital provides a comprehensive list of veterinary services, addressing the full scope of a pet's life, from routine wellness to end-of-life care. The services are categorized to meet different needs, ensuring a complete approach to animal health.
General Veterinary Services: This is the foundation of their care, including primary care, health exams, and preventive medicine. They also offer vaccination services, management of conditions like Canine Respiratory Illness, and care for diabetes, arthritis, and other chronic diseases. The hospital also provides pain management and medication.
Specialized Medical Services: For more complex issues, they offer advanced care, urgent care, and critical and emergency services. They also provide veterinary acupuncture and specialty care for more specific needs. Other services include diagnostics, wound care, and behavioral support.
Surgical and Dental Care: The hospital performs general surgeries, including spaying and neutering, and mass removal. Their dental care includes dental surgery and comprehensive care to ensure your pet's oral health is maintained.
Boarding and Grooming: As a full-service facility, they offer both pet boarding and grooming. The boarding services include a dedicated space for cat boarding and other pet boarding, as well as a doggy day care option. Grooming services include dog grooming, cat bathing, and dog ear cleaning, and they also offer flea and tick treatments.
VCA Arden Animal Hospital stands out with several key features that can benefit pet owners in the Glendale area. These highlights are designed to provide convenience and a higher level of care.
Comprehensive Pet Care under One Roof: The ability to access veterinary medical services, pet boarding, and grooming at a single location simplifies pet care for busy owners. This integrated model is a significant convenience and ensures consistency in a pet's routine.
In-House Pharmacy and Pet Supplies: The hospital maintains an in-house pharmacy and carries a variety of pet supplies, including prescription diets and other therapeutic diets. This makes it easy for clients to pick up necessary medications and supplies without a separate trip.
Advanced Medical Capabilities: The hospital is equipped to handle critical and emergency care, which is a vital service for any pet owner. Their ability to manage urgent situations provides peace of mind. They also offer a number of specialized services for complex conditions like diabetes and pet cancer care.
Emphasis on Compassionate Care: The positive review about the sensitive handling of a pet’s euthanasia is a powerful testament to the hospital's potential for compassionate, empathetic care during the most difficult of times. This emotional support is a key feature that a pet owner would look for in a caring facility.
To schedule an appointment or to learn more about VCA Arden Animal Hospital's services, you can reach them using the following contact details:
Address: 407 Arden Ave, Glendale, CA 91203, USA
Phone: (818) 246-2478
When selecting an animal hospital, pet owners in California need to weigh a facility's services against their individual needs and expectations. VCA Arden Animal Hospital offers a vast and impressive range of services, from essential preventive care to specialized and emergency treatments. The convenience of their on-site pharmacy, boarding, and grooming services makes it a one-stop destination for many pet-related tasks, streamlining your life as a pet parent.
However, it is crucial to recognize that experiences can vary. While some clients find the level of care and compassion to be exceptional, others may have different experiences with billing and service delivery. It is recommended for new and existing clients to maintain open communication with the staff, ask for detailed explanations of treatment plans, and understand all associated costs. For pet owners in the Glendale area looking for a comprehensive veterinary hospital that can provide a full range of medical and supportive services, VCA Arden Animal Hospital presents a strong option. By being an engaged and informed pet parent, you can ensure that your experience aligns with your expectations for your pet’s health journey.
VCA Arden Animal Hospital Services
Veterinarian
- Animal Hospital Caring
- Arthritis & Pain
- Behavior Support
- Boarding & Grooming
- Bone & Joint Support
- Canine Respiratory Illness
- Compassionate Care
- Critical And Emergency Care
- Dental Care
- Diabetes Care
- Diets Supplements
- Ear Care
- Emergency Animal Hospital
- Eye Care
- Flea & Tick Prevention For Cats & Dogs
- Free Shipping
- Health Care
- Heartworm Prevention
- Heartworm Prevention For Dogs And Cats
- Management Consulting
- Medical Care
- Medication Medication
- Pain Medication
- Pet Adoption
- Pet Cancercare
- Pet Health Care
- Pet Supply
- Pharmacy Services
- Prescription Diet
- Prescription Refills
- Prevention Treatment
- Primary Care
- Skin Care
- Specialty Care
- Therapeutic Diets
- Urgent Care
- Urinary Care
- Veterinary Medical Services
- Veterinary Services
- Wound Care
- Acupuncture
- Care Club
- Doggy Day Care
- Euthanasia
- Diabetes - Canine and Feline
- Mass Removal
- Small Animal Veterinary Care
- Surgery
Pet Groomer
- Cat bathing
- Dog ear cleaning
- Dog flea and tick treatment
- Dog grooming
Pet boarding service
- Cat boarding
- Other pet boarding
- Other pet grooming
VCA Arden Animal Hospital Details
Accessibility
- Wheelchair-accessible car park
Amenities
- Toilet
Planning
- Appointments recommended
VCA Arden Animal Hospital Photos










VCA Arden Animal Hospital Location
VCA Arden Animal Hospital
407 Arden Ave, Glendale, CA 91203, USA
VCA Arden Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1SCAM OF A PLACE. can NEVER see a vet that can figure out what’s wrong with your dog. Just non stop antibiotics and wasting your damn time and your dogs just getting worse. Oh ya but their receptionist will tell you more than their fake online doctors will. 0/0 they won’t heal your dog and will only make them worse and scam you for thousands. Won’t ever return my dogs here. I suggest you don’t either unless you want to just waste money in this economy. Will be calling my credit card company and getting every dollar back for the fraud this office has committed. Do your job not that hard. MY POOR DOG HAS BEEN LIKE THIS FOR MONTHS.
May 07 · SintiyaI accompanied my mom to VCA in Glendale to put down her long time fur baby, Kirby. Kirby was 17 and was failing in his health.We pulled into the lot at VCA and a nurse came out to greet us, and brought us in through a side door and directly into a goodbye room.The room was beautiful and low lit, with candles, soft music playing, and Kirby's name on a whiteboard, with cute drawings around it. There was a table in the center stacked with mats and soft blankets, and there were treats nearby for him.The staff was incredibly patient and caring, compassionate and attentive. They offered us water for Kirby and for ourselves, and they allowed us all the time we needed with him. They walked us gently through the whole process and they answered all of our questions. The vet even chatted with my mom beforehand about Kirby's long life, and stayed and comforted her when it was all done. For such a difficult and emotional experience, the people here REALLY went out of their way to make it easier for us. It ended up being a really amazing experience.If you love your fur babies, and you want the best experience for them and for yourself, VCA is definitely the place to go
May 23 · JamesI truly am so grateful for how kind the staff is. Everyone from the front desk, to the vet techs and most especially our vet, Dr. Limburg. I am beyond grateful for her for always being there for me and my pets, no matter how silly my concern is. She truly goes above and beyond consistently. I have been going to this office for about 10 years, and even though we’ve moved from the area, this is still my primary veterinarian office.
May 12 · Chrissy HarbisonI have mixed feelings about VCA after an encounter this afternoon. Previously, our puppy would attend VCA Gateway in Glendale and he is legitimately the happiest pup when he goes in to see the front desk and vets! They made him feel so comfortable, and I've never had a pet so happy to be at the vet before.Then, at the end of February we had an appointment for his final Leptospirosis vaccine and through context clues on what the front desk staff were speaking about, we found out that we were there on the very last day VCA Gateway would be open, and that my puppy's medical records would be transferred to Arden. I understand that VCA is a massive veterinary practice with probably thousands of patients, but never once was I called or emailed about this change until AFTER. Nonetheless, I let that slide and was ok with the change to VCA Arden.Also, throughout my time with VCA - specifically Gateway - I sent them my puppy's medical records from the rescue we got him from & they never updated his records, so every time I would go in, I'd get a lecture about being overdue on vaccines and have to cut the vet off and say "actually, he is fully vaccinated and I sent proof over 2-3 times." Still nothing changed, but again, a headache I was willing to put up with for the quality of care and the happiness our pup felt going into each vet appointmentToday I called VCA Arden as we have a slightly urgent issue with our puppy. I was told that the next available appointment for him wouldn't be until this upcoming Monday, so 5 days from now. I was like "unfortunately that doesn't seem acceptable for this issue..." and I was met with no advice or feedback on what to do otherwise. It's not an issue that really needs the pain (financially and emotionally lol) of an emergency room visit, but it is something we'd like addressed within 24-48 hours. I was met with a callous "we got an influx of patients from Gateway closing and are trying to navigate this." While that's totally 100% fair, I did still expect to get some expert advice on where to go from here, and I was also promised a text message with a route to get my puppy's medical records finally updated so the next time we do need to come into VCA I can avoid another lecture. We'll see if that text message comes, but so far I haven't received anything except an email with the half-baked medical records so I could "Take him somewhere else" for this issue.I'm very upset with this poor bedside manner. I don't want to necessarily blame the individual I spoke to on the phone as I understand that customer service is a very hard and thankless job, you often get berated by customers who think they know better than you. But unfortunately, as territory within the field, I fully expect a friendly person on the other side of the phone when calling my vet's office ready to offer expert advice and apologize for shortcomings. When I brought up the medical records issue, I received a "that sounds like a Gateway issue" - well, unfortunately Gateway is closed now and I can't take it up with them, so now its an Arden issue, so I don't need to receive that kind of attitude when I'm concerned about my puppy and want to be able to avoid unnecessary delays to his care.
April 23 · Katey FarmanianCustomer service is terrible! They constantly put you on hold and then hang up on you (repeatedly)The guy makes phone apts is rude and purposely hung up on me when I asked him not to be placed on hold because I was already hung up on twice prior.When you do get ahold of someone they only get half the information correct. I made an apt 2 weeks ago to give them time to order special food for my senior dogs. I cld to confirm apt for tomorrow and of course they didn’t order the food for my dog w/kidney disease. He’s almost out of food! I miss gateway! I will likely change vets! Overpriced w/terrible service!
June 06 · Gidget Moreno
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