Petco Introduce
For many residents in the Washington region, especially in the thriving community of Kent, having a reliable pet store nearby is essential. Pets are a core part of family life, and ensuring they have everything they need—from a nutritious diet to engaging toys—is a top priority. Petco is a well-known name in the pet care industry, and their location at 25444 Pacific Hwy S Ste A in Kent provides a comprehensive resource for a wide variety of pet owners. The store aims to be a one-stop-shop, offering products for everything from fish and reptiles to cats and dogs. This breadth of products is a major convenience, allowing pet parents to stock up on all their essentials in a single trip. The store's layout is designed to be easily navigable, with clear sections for different types of animals and product categories, helping customers find what they need efficiently.
Petco's business model is built around providing a vast selection to a broad audience, and this location in Kent is no exception. They cater to various pet needs, from basic supplies like food and treats to more specialized items for tropical fish and reptiles. For many, the ability to find items for multiple pets in one place is a significant benefit. However, as with any large retail chain, the customer experience can vary. While some customers find the selection to be adequate for their needs, others might find specific sections, like those for cats or reptiles, to have a more limited or less fresh inventory compared to other Petco locations or specialty stores. This highlights the importance of customer service and stock management in a large-scale retail environment. A positive shopping experience often hinges on not just the variety of products, but also the quality and freshness of those products, especially when it comes to perishable items like live feeder bugs for reptiles.
This particular Petco is located at 25444 Pacific Hwy S Ste A, Kent, WA 98032, USA. The address places it along a major roadway, making it easily accessible for residents of Kent and surrounding areas. The store is part of a commercial complex, which provides ample parking and makes it a convenient stop for a quick errand. The store is committed to accessibility for all members of the community, featuring a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These amenities ensure that all customers can navigate the store comfortably and safely.
For those who value convenience, the store offers a variety of service options to fit a busy lifestyle. You can choose from traditional in-store shopping, or take advantage of their time-saving services like curbside pickup and in-store pickup for online orders. Additionally, Petco offers delivery, allowing you to get all the supplies you need without even leaving your home. When it comes to payments, the store is well-equipped to handle modern transactions, accepting credit cards, debit cards, and NFC mobile payments. The availability of free Wi-Fi in the store is another helpful amenity, allowing customers to easily look up product information or check their pet's needs while they shop.
Services Offered:
- Curbside pickup: A convenient option for customers who have placed an order online and wish to have it brought out to their vehicle.
- Delivery: For the ultimate in convenience, Petco offers delivery for online orders, ensuring you can get all the pet supplies you need brought directly to your home.
- In-store pickup: This service allows customers to shop online and then quickly pick up their items inside the store, bypassing the need to search for products on the shelves.
- In-store shopping: The traditional shopping experience, allowing customers to browse the aisles, see products firsthand, and make their selections in person.
- Onsite services: Petco provides various services in-store, which can include grooming and veterinary care, though it's always best to confirm the availability of specific services at this location.
- Sale of various animals: The store carries a range of animals including fish and reptiles, as well as the necessary supplies for their care.
Features / Highlights:
- Comprehensive product range: The store carries a wide array of products for various pets, from fish and reptiles to cats and dogs, positioning itself as a one-stop-shop for many pet owners.
- Multiple shopping options: The availability of curbside pickup, delivery, and in-store pickup provides flexibility and convenience to suit different customer lifestyles and needs.
- Accessibility for all customers: The store's commitment to physical accessibility with a wheelchair accessible entrance, parking, and restroom ensures a welcoming environment for everyone.
- Modern payment methods: The acceptance of credit cards, debit cards, and NFC mobile payments makes for a smooth and quick checkout experience.
Contact Information:
Address: 25444 Pacific Hwy S Ste A, Kent, WA 98032, USA
Phone: (206) 212-7005
What is worth choosing:
For residents of Washington, the Petco in Kent is a solid choice for its convenience and comprehensive range of products. As a large-scale retailer, its primary appeal lies in its ability to offer a vast selection of pet supplies under one roof. This makes it an ideal place for a quick visit to grab essential items like food, treats, and basic accessories for a variety of pets. The multiple shopping options, including curbside pickup and delivery, are a major selling point, especially for busy individuals who appreciate the ease of online ordering and efficient retrieval. The store's focus on accessibility also ensures that it is a welcoming place for all members of the community.
However, it is important for customers to manage their expectations, particularly concerning certain products and services. As noted in customer reviews, the selection for specific categories like cat toys and reptile supplies might be more limited or of lower quality compared to other locations or specialized stores. The issue with the condition of live feeder bugs is also a point of concern that new customers should be aware of. Additionally, the quality of customer service can be inconsistent. One review described a staff member as "indifferent and rude," which can significantly impact the shopping experience, especially for loyal customers. While the store offers a broad range of products, those with very specific needs or who are seeking personalized, expert advice might want to consider alternative, specialty pet stores. Ultimately, this Petco location is worth choosing for its convenience and wide product assortment for a quick, straightforward shopping trip, but those looking for specialized products or a high level of customer engagement might find a better fit elsewhere. It is a reliable option for basic needs, but it may not always meet the expectations of customers seeking a more specialized or personalized experience.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1I was disappointed in their selection of reptile dishes, but the real reason for 2 stars is because half of the feeder bugs were already dead and a bunch of them were moldy... I told the cashier and they implied that it is normally like that.I was also very disappointed in their cat toys. There was barely one side of an aisle and it was half empty. Cat treats were pretty lacking as well.I shop at the Petco in Everett fairly often and they have a way beter selection of pretty much everything.
August 29 · Eamon BalladoneI asked about the usual brand I buy here and the staff said they stopped carrying science hill small & mini sensitive stomach. They felt they needed to tell me in the most indifferent and rude way possible. I’ve spent $1,000+ here since moving into the area a year ago, on things like food, toys and grooming supplies. This was my last visit.
August 23 · RylarWent in to shop for some fish with my g-daughter. Louis helped us above and beyond while educating us on proper aquarium set up, maintenance, and how to introduce fish into a new environment. Will definitely be back to work with him again.
August 19 · Brenda VicarsBeta fish kept in containers without filtering, many of them dying and swimming sideways.
May 11 · Kelsey MarieI use the grooming service here because I can always get an appointment within a reasonable amount of time, and they always do a nice job on our small dog. I also like that they have a dog self-wash area here, although my dog doesn't do a damn thing, and I end up having to do it all myself.
August 17 · Tamara Pickrell
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