Banfield Pet Hospital Introduce
For many New Yorkers, a pet is a beloved family member, and their health is a top priority. Banfield Pet Hospital in Brooklyn is a well-known name in the world of animal care, offering a wide array of veterinary services to residents of the city. As part of a large network of animal hospitals, the Brooklyn location provides a full-service medical facility for dogs and cats, focusing on everything from preventative health care to complex medical procedures. The hospital aims to offer a professional and comprehensive approach to pet wellness, providing a consistent standard of care for a diverse range of needs.
Banfield's approach to veterinary care is often centered around their Optimum Wellness Plans, which are designed to make routine preventative care more accessible and affordable through a monthly payment system. While this model has been a point of discussion for some clients, it is a key feature of their service. These plans, which are not pet insurance but rather a package of services, aim to cover regular wellness exams, vaccinations, and other routine procedures, encouraging pet owners to stay proactive about their pet's health. The hospital's services are available by appointment, which helps to ensure that each pet receives dedicated attention from the veterinary team.
It's important to note that, as a large corporation, Banfield's model differs from that of a small, local clinic. While some reviews express frustration with their corporate policies, others praise the professionalism and expertise of the individual doctors and staff. One reviewer highlighted the excellent "bedside manner" and expertise of a doctor who took the time to write out a detailed vaccination and health schedule for their dog. This speaks to the fact that while corporate policies may be rigid, the quality of care often comes down to the compassionate and knowledgeable individuals who make up the team on the ground.
Banfield Pet Hospital is conveniently located at 238 Atlantic Ave, Brooklyn, NY 11201, USA. This location places it in a bustling and accessible part of Brooklyn, making it a viable option for pet owners in the area and surrounding neighborhoods.
For clients, parking can be a consideration in this urban setting. The hospital notes that paid street parking is available, which is a standard feature for many businesses in this part of New York City. The hospital operates on an appointment-based system, which is highly recommended to ensure that you and your pet can be seen in a timely manner and receive focused attention. While this may require some planning ahead, it is a common practice for veterinary offices in a busy city like New York. The hospital also identifies as LGBTQ+ friendly, which contributes to a welcoming and inclusive environment for all members of the community.
Banfield Pet Hospital offers a broad spectrum of veterinary services, addressing a variety of pet health needs, from routine care to more specialized procedures.
Services Offered
- Comprehensive Exams and Vaccinations: The foundation of their care model includes regular comprehensive wellness exams and a full schedule of vaccinations to protect against common diseases.
- Spays and Neuters: The hospital performs these routine surgeries as part of its preventative care offerings, contributing to pet population control and long-term health.
- Advanced Diagnostics: They offer a range of diagnostic services, including digital radiography (X-rays) and ultrasonography, which are essential tools for diagnosing internal issues and injuries.
- General Dentistry and Surgery: The hospital is equipped to provide general dentistry services, including cleanings, as well as general surgical procedures.
- End-of-Life Care: The team provides compassionate care for pets nearing the end of their lives, helping owners with difficult decisions and ensuring their pet's comfort.
- Behavior and Nutrition Advice: The veterinarians provide expert guidance on pet behavior and nutrition, helping owners maintain their pet's overall well-being.
- Medical Grooming and Microchipping: They offer medical grooming services to address specific skin and coat issues and provide microchipping for pet identification and safety.
Banfield Pet Hospital, as a large corporation, offers a number of unique features that may appeal to New York pet owners.
Features / Highlights
- Consistency and Standards: As a part of a national network, Banfield locations adhere to a set of standardized protocols and procedures. This can offer a sense of reliability and consistency in care, which is a major draw for some pet owners who may travel or move.
- Optimum Wellness Plans: Their unique wellness plan model provides a structured way to budget for routine care, offering discounts on various services and products not included in the plans. For some, this can be a more predictable way to manage annual veterinary expenses.
- Access to a Large Network: Being part of a national brand means that if a client were to relocate, they could likely find another Banfield location to continue their pet's care with a familiar system of records.
- LGBTQ+ Friendly: This is an important feature that demonstrates their commitment to creating an inclusive and welcoming environment for all clients and their pets.
- Knowledgeable Staff: A customer review highlights the expertise and excellent "bedside manner" of the veterinarians, who are willing to take the time to create a detailed health plan and answer all questions, a trait that is highly valued by many pet owners.
To schedule an appointment or to learn more about their services, you can contact Banfield Pet Hospital using the following information:
Address: 238 Atlantic Ave, Brooklyn, NY 11201, USA
Phone: (718) 522-0415
Mobile Phone: +1 718-522-0415
Choosing a veterinarian is a deeply personal decision, and for New Yorkers, the options can be overwhelming. What is worth choosing about Banfield Pet Hospital is its ability to provide a wide array of services in a structured and professional environment. For some pet owners, the predictability and cost savings offered by the Optimum Wellness Plans can be a significant benefit, as it helps them manage routine health costs more easily. The availability of advanced diagnostics like ultrasonography and digital radiography also means that a range of medical needs can be addressed in one convenient location.
However, it is also important for clients to fully understand the terms of the wellness plans, as some reviewers have experienced issues, particularly in cases of a pet's passing. The contrast between a large corporation's policies and the personal grief of a pet owner is a delicate one, and potential clients should be aware of the contractual nature of the plans. On the other hand, the personal experiences with the staff, like the "excellent" doctor who provided a detailed vaccination schedule, highlight the genuine, high-quality care that can be found at this location. When you choose Banfield, you are choosing a comprehensive system of care that, while corporate, is still delivered by dedicated professionals who are passionate about pet health. It is a choice that offers a blend of convenience, extensive services, and expertise, all within a welcoming, LGBTQ+ friendly environment in the heart of Brooklyn.
Banfield Pet Hospital Dog
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Parking
- Paid street parking
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
238 Atlantic Ave, Brooklyn, NY 11201, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1We have been using Banfield Hospital for over a decade — loyal customers because of our dog, who sadly passed away unexpectedly. In the midst of grief, you start contacting services that are no longer needed. A wellness plan is no longer necessary for a pet that is no longer with us. It is disgraceful, predatory, and cruel to profit off the bodies of our deceased pets. What people fail to realize is that these are more than just pets — they are our family members.When we questioned what services had been rendered since the beginning of the policy that would justify continued charges to our account, the agent simply repeated what they were trained to say: “Unfortunately, your plan is for a year, and you must either continue paying monthly or pay the entire balance up front.” Why not tell me what services my pet actually received to justify the cost?Now, for the next few months, I either have to relive the death of my dog every time I see that charge — or take a financial hit and pay off the plan in full.If you do anything, stay away from this company. Find a local hospital instead — because these large corporations are heartless and greedy.
March 20 · Jose HernandezI was honestly happy when my Vet came out speaking an accent other than purely American English.It’s not so much I care, who works on my animals, or what nationality they are, I couldn’t care less, as long as long as they’re highly qualified and have a good bedside manner. The difference, after living abroad, between the European system and the American system of veterinary care, is that the Europeans are much more comprehensive than your traditional veterinarian, there are medications that you can buy on Amazon for your dog, that the French authorities will never allow you to buy without the consent and legal sign off of your veterinarian. The vets office will also receive the medication that you ordered and it’s very customisable to one stop responsible shopping for your animal. A real person lies touch. The European style is more inclusive, more directive, much more focused on providing outcomes that are successful, then how much money they can run up to keep an animal alive.My doctor today was excellent, completely ingrained in the way that I wanted to speak about my animals, in the European sense not the American sense. The biggest difference I can say, is in my Vet wrote down every vaccine and my dog’s schedule for this year and next in terms of major milestones and vaccination schedules.My dog wasn’t even originally located or seen by the Vet, he described wrote out what the schedule will be for the next six months for my dog to get his vaccinations complete, what those vaccinations were, if they were 1/2 or 2/2 doses. We also went over my dog’s overall health monitoring schedule. I would also like to say, the staff here is amazing, the assistant, who help me, got me in the same day, within 45 minutes just because I really wanted my dog to have his vaccines, as he had been behind. She’s a saint…
March 29 · Daniel BThis place is an absolute joke. They are terrible with their customers and are completely unreliable. They mistreated our dog, called and said there was an emergency and to bring her immediately to a hospital for possible internal bleeding, and the animal hospital then notified it was only bruising (these bruises were NOT on her when we dropped her off). This cost us a ton of extra money, and when we called to cancel our plan, they made us wait 2-3 months before we had to call back for an answer of “we can’t do that, you have to call corporate”. All while continuing to charge us our monthly bill.A completely pathetic excuse for a pet hospital and they should be ashamed of themselves and embarrassed in their customer support. After 6 years of service, we will never ever step into a Banfield again.
June 09 · Mike FuchsBad business. This location failed to explain the policy regarding charges related to early renewal, then proceeded to send the account to collections despite my inability to get in touch with anyone by phone. The wellness plan is similar to a 360 deal or a gym membership where they place hurdles to cancel. Even when you don’t render any services in the plan year, they use the contract that they fail to explain at check in, they send accounts to collections. The plan is not worth it!
July 03 · Ciara Imani MayThe number of times I've been put on hold for more than 5 minutes is actually crazy. This morning alone I held for 20min. Most of the time they don't ask before putting you on hold, although the one time they DID ask I said Please Do Not and they put me on hold anyway without saying anything. Horrific customer service. At least check in with the people you're putting on hold?? Or like, say something?? I'm literally a vet receptionist lol
June 12 · Anna Lanza
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