Vetco Total Care Animal Hospital Introduce
In the ever-busy landscape of New York City, pet owners in Brooklyn are always on the lookout for a veterinary clinic that provides both comprehensive care and convenience. Vetco Total Care Animal Hospital, located in Brooklyn, aims to meet these needs by offering a wide range of veterinary services under one roof. Positioned as both a veterinarian and an animal hospital, it provides care for pets in various stages of life, from routine wellness to more serious medical needs. The clinic's focus is on making quality pet care accessible and straightforward for the local community, combining professional medical services with a streamlined, modern approach to appointments and care.
The philosophy behind Vetco Total Care is centered on providing a broad spectrum of services that cover the essential health needs of pets. From vaccinations to dental care, the hospital is equipped to handle many common ailments and preventive measures. The on-site nature of its services, including a pharmacy, adds to the convenience for pet owners. This article will provide a detailed look into the offerings of this particular location, its accessibility, and what makes it a choice to consider for those in the New York region. While a pet's health journey can be complex, having a single place for multiple services simplifies the process for dedicated owners.
Vetco Total Care Animal Hospital is located at 241 37th St, Brooklyn, NY 11232, USA. This address places it within a well-trafficked area of Brooklyn, making it relatively accessible for residents. The clinic is committed to accessibility, featuring a wheelchair accessible entrance and a wheelchair accessible restroom, which ensures that all members of the community can comfortably visit with their pets. The on-site services are a major part of the hospital's model, allowing customers to receive a variety of care without needing to visit multiple locations. For planning your visit, it is important to note that appointments are recommended. This is a common practice in modern veterinary clinics and helps manage the flow of patients, potentially reducing wait times and ensuring the staff is prepared for your pet's specific needs.
Vetco Total Care Animal Hospital offers a focused set of services that address the most common needs of pet owners, aiming to provide comprehensive care.
- Wellness and Sick Exams: They provide thorough examinations for both routine check-ups and for pets that are showing signs of illness. This service is a foundational part of proactive pet health management.
- Vaccinations: The hospital offers a full range of vaccinations to protect pets from a variety of diseases. This is a critical service for both puppies and adult pets to maintain their health over time.
- Spaying and Neutering: These routine surgical procedures are available to help control the pet population and can also have health benefits for the animals themselves.
- Surgeries: Beyond spaying and neutering, the hospital is equipped to perform other surgeries, providing a solution for more complex medical issues.
- Dental Care: They offer dental services, which are crucial for a pet's overall health and well-being. This can include cleanings and addressing other dental concerns.
- Dermatology: For pets with skin conditions or allergies, they offer services to diagnose and manage these issues.
- Microchipping: This is a vital service for pet safety, helping to ensure that if a pet gets lost, it can be identified and returned to its owner.
- Petco Pharmacy Fulfilled by Vetsource: The availability of a pharmacy fulfilled by Vetsource provides a convenient way for pet owners to get the medications their pets need.
Vetco Total Care Animal Hospital has several features that are worth noting for prospective clients in the New York region.
- Onsite Services: The availability of a wide range of services in one place, from exams to surgeries and a pharmacy, provides a high level of convenience for busy New Yorkers.
- Wheelchair Accessibility: The presence of a wheelchair accessible entrance and restroom makes the hospital inclusive and easy for all community members to visit.
- Restroom: Having an on-site restroom adds to the convenience and comfort for clients during their visit.
- Appointments Recommended: This planning feature helps to ensure that each pet receives a focused and timely consultation, reducing the stress and inconvenience of long waiting periods.
For appointments or general inquiries, you can contact Vetco Total Care Animal Hospital at the following:
Address: 241 37th St, Brooklyn, NY 11232, USA
Phone: (347) 563-9208
Choosing Vetco Total Care Animal Hospital is a decision that can be based on several factors that make it a compelling option for local pet owners. Its core strength lies in its comprehensive, on-site services, which save pet owners from the hassle of visiting multiple locations for different needs. The accessibility features, including a wheelchair-friendly entrance and restroom, make the hospital welcoming to a wide range of clients. However, public reviews indicate that while the quality of veterinary care from the veterinarians themselves can be excellent—as one reviewer praised the veterinarian's knowledge and empathy—there may be inconsistencies with other aspects of the customer experience. The reviews point to potential issues with staff communication, appointment scheduling, and facility cleanliness. One customer’s feedback about being dismissed for being a few minutes late, despite their own flexibility, highlights the importance of customer service. Similarly, a separate review noted a lack of clear communication about service costs and a perception of a "scripted" feel to some interactions. While these are significant points of feedback, the positive comments about the veterinarian's knowledge and the convenience of having services like a pharmacy on-site remain valid. This suggests that for pet owners who value a comprehensive and accessible service model, and who are willing to navigate potential challenges in administrative communication, the hospital can provide the necessary medical expertise for their pets. The choice to use Vetco Total Care Animal Hospital is a trade-off: you gain convenience and a wide range of on-site services, but you may need to be proactive in communicating and managing your expectations regarding customer service and administrative processes. For New Yorkers seeking a consolidated veterinary solution, this place offers a practical option.
Vetco Total Care Animal Hospital Services
Veterinarian
- Dental Care
- Dermatology
- Microchipping
- Petco Pharmacy Fulfilled by Vetsource
- Spaying & Neutering
- Surgeries
- Vaccinations
FVRCP Combination Vaccine Feline Leukemia (or FeLV) Rabies vaccine DHPP vaccine Bordetella vaccine Canine influenza vaccine Leptospirosis vaccine Lyme vaccine Puppy shots Rabies shots Kitten shots
- Wellness and Sick Exams
Vetco Total Care Animal Hospital Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Restroom
Planning
- Appointments recommended
Vetco Total Care Animal Hospital Photos










Vetco Total Care Animal Hospital Location
Vetco Total Care Animal Hospital
241 37th St, Brooklyn, NY 11232, USA
Vetco Total Care Animal Hospital Reviews
check upphone calldeskreceptionistinformativebabypaymessageconsiderationrabies shot
★ 5★ 4★ 3★ 2★ 1I was truly disappointed with the service and lack of customer care. My original appointment was scheduled for 12:00, but I received a call asking if I could arrive 15 minutes earlier to accommodate them. I agreed. Due to an unexpected delay, I arrived at 11:56, only to wait an additional 5 minutes while the front desk finished a phone call. After that, I was told I could not be seen because I was "late."Instead of showing the same flexibility I had extended to them, I was dismissed. The second staff member who came out to reinforce the message walked away without any regard, which only made the experience worse.As a customer service manager myself, I would never leave customers feeling unattended or dismissed. This was a disappointing experience, and I sincerely hope they strive to do better.
August 27 · Valerie SuarezI'm reaching out to share some concerns that I believe could enhance the experience for the entire staff and their clientele. Upon my arrival, there was no one at the counter to greet me for about eight minutes. I had called in previously about my Pomeranian’s cough, and when I got to the clinic, I placed my dog on the high seat. A staff member eventually came out and said, "Where’s your dog?" After I greeted her, I pointed to my dog and was met with, "Grab her." I was unclear if that meant to bring her closer to the staff or if she needed to go to the back. The staff member then stated that my dog shouldn't be around other dogs, which was concerning to me. Had I known that my dog might be contagious, I would have kept her isolated prior to coming in.Additionally, I traveled two hours from the Bronx to visit your clinic, which I felt warranted a bit more consideration. My visit was for a free examination check-up, but there seemed to be a lack of clarity regarding what that entailed. When I explained my purpose to another staff member and showed her my dog's vaccination records, I was unexpectedly charged for a shot that was due. It felt as if my clear communication had not been respected, and it was disheartening to feel overlooked.While I encountered some challenges with the staff, I want to commend the veterinarian. She was incredibly knowledgeable, empathetic, and truly embodied the integrity that I believe should be reflected throughout the entire team. Unfortunately, my experience with other staff members did not match her level of professionalism.Furthermore, I noticed the examination room was not clean; there were blood stains on the needle box, which is concerning from a hygiene perspective. It appears that there's room for improvement in the cleanliness and attentiveness within the facility.Moreover, I also found it disrespectful when a staff member mispronounced both my name and my dog's name and dismissed it casually by saying they would assign a nickname. I believe it’s essential for everyone to be addressed correctly, as it shows respect and professionalism.Overall, I hope my feedback can contribute to enhancing the overall integrity and experience at your clinic, ensuring that all clients and their pets feel valued and cared for. I appreciate the support provided by the staff at your facility. However, it sometimes seemed that the interactions were overly scripted, as if everyone was aware of their roles and the nuances involved. I believe it's important to treat all clients with the same respect and consideration that one would extend to someone they hold in high regard.As pet owners, we all share a deep love for our animals, and many of us may lack veterinary expertise. When seeking your assistance, some of us come primarily driven by our passion for our pets rather than technical knowledge. Therefore, it’s essential for the focus to be on the love we have for our animals and on finding solutions that do not burden our community.I want to clarify that my experience was not solely negative; I recognize that there were some compassionate individuals in the team who genuinely cared. I am grateful for their efforts and everything they have done for both me and my dog. Thank you.
August 17 · N.R.DDr. Zaky is very knowledgeable, helpful and patient. Dr. Zaky made recommendations for for dog Nio that were on point. Amanda the assistant was awesome, she has is very good at handling Nio who really was comfortable during her assessment. Amanda was gently with Nio and I greatly appreciate this. I plan to return for check ups!
August 17 · Denise PollardThe doctor, vet tech, and intake rep at the front desk were all very nice and professional. Everything was very transparent, very affordable. Only thing is I believe the exam rooms can be cleaner. The rooms, especially tables, should be disinfected between patients/visits
August 04 · Samantha MistrettaDr Maged Zaky vetco total care team outstanding admire the care and how they handle my dog Chucky who can be difficult. I really appreciate everyone in vetco total care .Amanda ,Yelene the front desk girls We're very professional .Susanna I appreciate all that you've done for me you get a 10 starmuch appreciated .Thank you
April 19 · Yolanda Adorno
More Vet Near Me

455 Court St, Brooklyn, NY 11231, USA

6750 4th Ave, Brooklyn, NY 11220, USA

577 Henry St, Brooklyn, NY 11231, USA

7606 3rd Ave, Brooklyn, NY 11209, USA

217 Court St, Brooklyn, NY 11201, USA

8209 3rd Ave, Brooklyn, NY 11209, USA

140 Atlantic Ave, Brooklyn, NY 11201, USA

140 Atlantic Ave, Brooklyn, NY 11201, USA

10 Columbia Pl, Brooklyn, NY 11201, USA

9102 5th Ave, Brooklyn, NY 11209, USA

9102 5th Ave, Brooklyn, NY 11209, USA

76 Montague St, Brooklyn, NY 11201, USA
Categories
Top Visited Sites






Trending Pet & Vet Blogs Posts





