Cristina Valas, DVM Introduce
For pet owners throughout Massachusetts, finding a veterinarian who combines advanced medical knowledge with a truly compassionate and collaborative approach is the ultimate goal. In the heart of Ashland, one such professional is Dr. Cristina Valas, a highly-regarded veterinarian at The Family Pet Hospital. This practice is more than just a place to get a check-up; it is an animal hospital built on the foundation of treating every pet with genuine care and respect. Dr. Valas and the entire staff are known for making clients feel like a valued part of their pet's health journey. As one pet owner noted, the ability to "speak openly with the doctor" and "actively discuss the situation" with their pet is a testament to the collaborative environment they foster. This approach ensures that treatment plans are not just prescribed but are a result of a shared understanding between the veterinary team and the pet's family. For residents in the Ashland area and beyond, having a vet and staff who are genuinely concerned about their pet "means the world" and provides invaluable peace of mind. The clinic's reputation is built on these strong relationships and the consistently positive experiences of their clients, making it a highly recommended choice for anyone seeking quality veterinary care in Massachusetts.
The Family Pet Hospital is conveniently located at 300 Eliot St # 4, Ashland, MA 01721, USA. This address places it in a central and easily accessible part of the Ashland community, making it a convenient option for residents in surrounding towns like Framingham, Natick, and Southborough. The facility is designed with client comfort and accessibility in mind. It provides a clean, open, and welcoming reception area and exam rooms. For clients with mobility needs, the hospital offers a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring that everyone can visit without difficulty. The welcoming and pristine environment helps create a stress-free experience for both pets and their owners. As appointments are recommended, you can expect a smooth and efficient visit, with the staff prepared to give your pet the dedicated attention it deserves. The clinic’s commitment to a comfortable environment is a key part of their compassionate care philosophy.
Dr. Cristina Valas and the team at The Family Pet Hospital offer a vast and comprehensive range of veterinary services, catering to the diverse needs of both dogs and cats. Their commitment to providing everything from preventative care to advanced surgical procedures ensures they can be a consistent partner in your pet’s health journey. Services offered include:
- Advanced Diagnostics: The hospital is equipped with state-of-the-art technology for diagnostic testing, including a CT scanner for CT scans, magnetic resonance imaging (MRI), dentistry digital radiology, and X-rays. They also offer feline and veterinary diagnostic imaging to help with further diagnostics.
- Surgical and Anesthesia Services: They perform a variety of surgical procedures, including spaying & neutering, cat surgery, and more, all with careful cat anesthesia monitoring and IV catheter support.
- Preventive and Wellness Care: Services include puppy care, kitten care, dog vaccinations, cat preventive care, cat fleas & ticks prevention, cat heartworms prevention, and nutrition consultations.
- Advanced Therapies: The clinic offers pain management through pain medication and various laser therapies, including low-level laser and dog and cat laser therapy, as well as veterinary orthopedic manipulation.
- Specialized Care: They provide focused care for a range of conditions, including cat cancer, cat cardiology, cat dermatology, and dog allergies, as well as senior cat and senior dog care.
- Emergency and Urgent Care: The hospital is equipped to handle emergency veterinary situations and urgent care needs.
- Additional Services: Other offerings include pet boarding and daycare for dogs and cats, cat grooming, dog training, and an online pharmacy. They even offer house calls for those who need at-home care.
The Family Pet Hospital, under the care of Dr. Cristina Valas, stands out in the Massachusetts veterinary landscape for several key features and highlights. These elements define the practice's unique approach to pet health and client satisfaction.
- Collaborative Approach: The staff's willingness to "actively discuss the situation" with pet owners and work together on treatment plans is a significant highlight, fostering a strong sense of partnership.
- State-of-the-Art Technology: The availability of advanced diagnostic tools like a CT scanner, MRI, and digital radiology is a major advantage, allowing for precise and comprehensive diagnoses.
- Compassionate and Caring Staff: Reviewers consistently praise the whole staff for being genuinely concerned and caring about their pets, creating a welcoming and supportive environment.
- Focus on Cats: The hospital's specialized services for cats, including cat-specific diagnostics, and care, show a dedication to the unique needs of feline patients.
- Wide Range of Services: The practice’s ability to offer a complete spectrum of services, from routine care to boarding, grooming, and advanced surgery, means pet owners can handle all their needs in one trusted location.
- Glowing Reviews: The positive word-of-mouth recommendations are a testament to the high quality of care. The fact that customers are happily giving "glowing reviews" after switching vets highlights the superior service they receive.
To schedule a visit or to learn more about the services offered, you can contact the Family Pet Hospital team directly. They are ready to assist you and your pet with their expert and compassionate care. Appointments are recommended to ensure they can provide you with the dedicated time you need.
Address: 300 Eliot St # 4, Ashland, MA 01721, USA
Phone: (508) 231-1223
Mobile Phone: +1 508-231-1223
When searching for a veterinary practice in Massachusetts, you want a place that prioritizes your pet’s health and your peace of mind. What makes Dr. Cristina Valas and The Family Pet Hospital truly worth choosing is their blend of advanced technology and a deeply personal, collaborative approach to care. The clinic’s ability to provide a second opinion that leaves a client "amazed" by the level of attention is a powerful endorsement. They are a practice that not only has the expertise to do the job right but also the heart to make you feel supported. The fact that the entire staff is concerned about your pet's well-being creates a trusting relationship that is invaluable. Furthermore, the availability of services like an online pharmacy, house calls, and daycare demonstrates their commitment to convenience and a holistic approach to pet wellness. For residents in Ashland and surrounding areas, choosing The Family Pet Hospital means choosing a team that will actively partner with you in your pet’s care, providing exceptional medical service with a personal touch that truly makes a difference.
Cristina Valas, DVM Services
Veterinarian
- Boarding / Daycare
- Care Vet
- Cat Anesthesia
- Cat Cancer
- Cat Cardiology
- Cat Declawing
- Cat Dermatology
- Cat Diagnostic Imaging
- Cat Fleas & Ticks
- Cat Grooming
- Cat Heartworms
- Cat Lab Tests
- Cat Laser Therapy
- Cat Nutrition
- Cat Preventive Care
- Cat Surgery
- Ct Scanner
- Ct Scans
- Dentistry Digital Radiology
- Diagnostic Testing
- Dog Allergies
- Dog Daycare
- Dog Laser Therapy
- Dog Preventive Care
- Dog Training
- Dog Vaccinations
- Emergency Veterinary
- Feline Diagnostic Imaging
- Further Diagnostics
- House Calls
- Iv Catheter
- Kitten Care
- Laser Therapy Pain Management
- Low Level Laser
- Magnetic Resonance Imaging
- Nutrition Consultation
- Online Pharmacy
- Pain Medication
- Puppy Care
- Senior Cats
- Senior Dog
- Spaying & Neutering
- Surgical Procedure
- Urgent Care
- Veterinarians Support
- Veterinary Diagnostic Imaging
- Veterinary Orthopedic Manipulation
- Virtual Tour
- X-Rays
Cristina Valas, DVM Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Cristina Valas, DVM Photos
Cristina Valas, DVM Location
Cristina Valas, DVM
300 Eliot St # 4, Ashland, MA 01721, USA
Cristina Valas, DVM Reviews
I came in for a second opinion after a friend of mine recommended Dr Valas, I was amazed by the attention that was given to my cat! the reception area was nice open and clean. the exam room was the same. i was able to speak openly with the doctor about what was wrong and we BOTH actively discussed the situation with my cat. The WHOLE staff seemed concerned about my cat and that means the world to be. will absolutely continue going to Dr Valas and bring my other cat to be examined as well.
March 25 · Jenifer RobinsonI was very unhappy with my current vet, so I went to Dr. Valas at The Family Pet Hospital. I had heard several glowing reviews about her and her practice. I am very happy I did. Drs. Valas and Bodkin are both very caring and thorough.I always feel welcome when I take one of my cats in for an appointment. I am now one of those people giving the glowing reviews.
July 15 · Sandy KThis is where you go for vets, techs, groomers, and trainers who love your fur persons as much as you do! We drive miles to be here for the excellence in care and concern for our kitty. Thanks to Drs. Valas, Duckett, and Dr Johnson for always making a trip to the vet a rewarding experience.
April 07 · Melody DavisWe started bringing our two cats to Ashland Family Pet Hospital a few years ago after we adopted them. We chose this practice based on the good reviews.At first, it definitely lived up to the reviews. Our cats saw Dr. Bodkin, whom we adored. She left.Next, our cats saw Dr. Warner who was thorough, compassionate, and knowledgeable. She also left the practice.Next, our cats shifted to Dr. Duckett. We also found him to be a thorough and good vet.Our issue is with the declining customer service. Our one cat is on a year-round prescription for skin allergies. We went for the refill and were given the wrong size. Called to correct it. The receptionist was clear that we "wouldn't get anything for free." It became a whole fiasco. Finally we were told they'd prepare the difference of the prescription and we could pick that up. Then we were told they couldn't do that afterall.That's fine. I get that there are limitations on breaking up prescriptions. I don't get the need to be rude and unhelpful. My husband went to pick the meds up (we agreed to pay for the amount we'd erroneously been given and then get the right amount). In the meantime, we noticed the meds we'd been given were 4 years old and nearly expired. Our cat didn't react to them well so we brought it up. Dr. Valas refused to come out to talk with us. Vicki, the receptionist said the dr. would call later. My husband left disappointed but expecting a call.Later, Vicki called me. Dr. Valas still couldn't be bothered to discuss our concerns about the meds directly with us. Neither in person or on the phone. I let Vicki know we were extremely disappointed and her response was, "sorry."We had purchased a year-long wellness plan for our cat with allergies and while disappointed, had hoped to ride out the year and see if anything improved.That all changed today.We called to say our cat had fallen ill and we'd like an appointment ASAP. The receptionist said all the vets were busy, sorry. We asked for a referral to an e.r. clinic and were told any of them are good. Not even a "we've had clients use X in the past, please keep us updated on your cat!"I have never experienced such unprofessional care from a vet. I would not recommend this practice. It is too bad, something has clearly changed here and not for the better. The way we have been treated is unacceptable and we will gladly take our business elsewhere.
March 21 · Mabel SewardDr.Duckett is wonderful! He is very observant and listens to what you have to say. My dogs also like him. He also took an extra step to research a test for me they I had a question on and called to explain it to me- I really appreciated that.
February 23 · Christina Austin Ward
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