Pet-Topia Introduce
For pet owners in the Missouri region, especially those in the Kansas City metro area, finding a reliable and welcoming pet store is a key part of responsible pet ownership. While many large chain stores are available, a local, independent business can offer a more personal and community-focused experience. Pet-Topia, located in Kansas City, stands out as a unique and essential resource for the local pet community. As a small business, it has cultivated a reputation for its great vibes, excellent prices, and a strong connection with its regular customers. More than just a place to buy pet supplies, Pet-Topia is a part of the neighborhood, and it works to create a friendly and inclusive environment for everyone who walks through its doors.
The foundation of Pet-Topia's positive reputation is the hands-on and caring approach of its owners and employees. Customers consistently "love this place" and praise the owners and employees for their helpfulness. A standout aspect of their service is their willingness to go the extra mile for their regular customers, with one reviewer noting that the owners will "buy me what I want so if there is something you want ask them and they will get it for you." This kind of personalized service and appreciation for repeat business fosters a loyal customer base and a strong sense of community. The store is described as "always clean and organized," which makes for a pleasant and efficient shopping experience. This commitment to maintaining a high-quality store environment ensures that customers can easily find what they need and feel confident in the products they are purchasing. The store's welcoming atmosphere is also highlighted by its self-identification as an LGBTQ+ friendly and Transgender safespace, making it a truly inclusive place for all pet lovers in the area.
However, it is important for potential customers to be aware of the experiences of others, particularly regarding the store's aquatic section. A negative review highlights a concerning incident where recently purchased fish from the store died and, in turn, caused the death of existing fish in the customer's tank. The reviewer notes seeing several dead fish in the store's tanks upon a return visit and advises caution, suggesting that customers "make sure all tanks are healthy." While the store's ownership and general customer service are highly praised, this review suggests a need for due diligence when purchasing live animals, especially fish. This kind of transparency helps potential customers make informed decisions, balancing the positive aspects of the store's community feel and services with the potential risks of purchasing live stock.
Located conveniently at 3528 NE Vivion Rd, Kansas City, MO 64119, USA, Pet-Topia is easy to access for residents throughout the Kansas City metro area. Its location makes it a practical stop for a quick visit to pick up supplies or a longer trip to browse the extensive selection. The store is committed to accessibility for all members of the community, offering a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures that every customer, regardless of mobility, can visit the store with comfort and ease. The availability of free parking and on-site parking further adds to the convenience, eliminating the stress of finding a spot in a busy area. With services like in-store pickup and curbside pickup, Pet-Topia caters to a variety of shopping preferences, whether you prefer to browse the aisles or grab your order on the go.
Pet-Topia offers a comprehensive range of services and products that extend beyond a typical pet store, catering to a diverse set of pet owners.
Broad Product Selection: The store stocks a wide variety of pet supplies, including food, toys, and accessories for dogs and cats, as well as specialized products for reptiles and other small animals.
Aquatic Specialization: As a dedicated aquarium and fish store, Pet-Topia offers a selection of fish and aquatic supplies, including filters, tanks, and decorations for both freshwater and saltwater setups.
On-site Services: While specific services are not detailed, the store offers "onsite services," which can often include things like nail trims, basic grooming, or water testing for aquariums, providing a helpful in-person resource for pet owners.
Convenient Shopping Options: The business provides flexible options for its customers, including in-store shopping, in-store pickup, curbside pickup, and delivery, making it easy to get what you need, when you need it.
Payment Flexibility: Pet-Topia accepts credit cards, debit cards, and NFC mobile payments, providing a secure and convenient checkout experience for all customers.
Pet-Topia distinguishes itself with several key features that highlight its appeal to the local community.
Community and Vibes: The store's strong sense of community, friendly atmosphere, and excellent customer service from the owners and employees are consistently praised by its regular customers.
Inclusivity: Being an LGBTQ+ friendly and Transgender safespace makes the store a welcoming and inclusive environment for a diverse range of community members.
Accessibility: With a wheelchair accessible entrance and parking lot, the store is designed to be accessible to everyone, regardless of physical ability.
Personalized Service: The willingness of the owners to order specific products for their regulars is a significant highlight, demonstrating a commitment to personalized service that is rare in larger chain stores.
To get in touch with Pet-Topia for questions, product inquiries, or to check on the availability of a specific item, you can use the following contact information.
Address: 3528 NE Vivion Rd, Kansas City, MO 64119, USAPhone: (816) 437-8613
For pet owners in the Missouri region, especially those in Kansas City, Pet-Topia is a store that is worth choosing for its personal touch and community focus. The positive reviews highlighting the "great vibes," excellent prices, and the owners' willingness to go the extra mile for their customers paint a picture of a business that truly cares about its patrons. The store's dedication to being a safe and inclusive space is a notable highlight that adds to its appeal. While the mixed reviews regarding the health of their live fish should be noted, the overall impression is that for general pet supplies, food, and the personal connection of a small business, Pet-Topia is one of the "better pet stores in the Kansas City Metro." Its convenient location, various service options, and commitment to customer satisfaction make it a valuable resource for pet owners who value a more intimate and supportive shopping experience.
Pet-Topia Details
From the business
- Small business
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- On-site parking
Pet-Topia Photos








Pet-Topia Location
Pet-Topia
3528 NE Vivion Rd, Kansas City, MO 64119, USA
Pet-Topia Reviews
tanksaltwaterreptilesplantscoralfreshwaterlivestockcichlidsraffleparasites
★ 5★ 4★ 3★ 2★ 1Love this place and love the owners/employees. Great vibes & prices. Owners always buy me what I want so ifThere is something you want ask them and they will get it for you . They show appreciation to their regulars. The store is always clean and organized. It’s definitely one of the better pet stores in the Kansas City Metro.!
July 02 · Veronica BoltonBought some fish from them, some were in their own tank some were added to an existing tank. Almost all of the bought fish died within a week and killed most of the existing fish.I tried to tell the store but they claimed it was just stress. Stress doesn't kill all my old fish. And they had several dead fish in their tanks when I went back in to talk to them.I'd be very cautious buying fish from this store. Make sure all tanks are healthy and there are no dead fish anywhere. At this point I'd rather buy from the big box store, as I just paid for dying fish!I'm actually upset that I had to leave a negative review but if it's a known issue they shouldn't be selling fish to people until they have whatever is killing the fish taken care of!
August 07 · Backwoods BabyBought a couple of fish from here. Died within a couple of hours. It couldn't have been my water. I have so many other shrimp and fish. I'm not sure if it was bad fish quality or what but I wasted money. Plus it seems like I'm always followed when I go in there. It's a cool place but the people who work there are always up tight.
August 03 · Robert BarksdaleAlot of live coral and salt water fish along with unique freshwater fish. Have a decent selection of reptiles and spiders. Good place that has decent selection.
September 02 · Wesley HutchcraftRecently started up a saltwater reef tank, I checked out half a dozen shops with tropical fish and corals in the KC area and Pet-Topia is EASILY the best. The staff is so knowledgeable and their tanks are so clean, corals look amazing. GREAT prices on live and dry rock, not to mention wet Wednesdays! The only place I’ll be going for all of my aquarium needs.
May 03 · Ashton Wicks
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