Petco Introduce
Welcome to Petco, a trusted name in pet care and a staple of the California community. The Petco located at 8501 Fletcher Pkwy in La Mesa stands as a comprehensive and supportive resource for all local pet owners. Our mission is to provide a one-stop destination where you can find everything you need to keep your animal companions healthy, happy, and thriving. From essential supplies and specialized foods to professional services and expert advice, we are committed to being a partner in your pet-parenting journey.
Our La Mesa store is designed to be a welcoming environment for every pet and their human. We offer an extensive selection of products that cater to a wide variety of animals, including dogs, cats, fish, and reptiles. We believe that convenience and quality should go hand-in-hand, which is why our aisles are well-organized and stocked with both trusted national brands and unique specialty items. We also feature a robust aquatics department, making us a go-to spot for tropical fish and goldfish enthusiasts, as well as a well-supplied section for reptiles, catering to a growing interest in these unique pets.
What truly defines the experience at this Petco location is the extraordinary level of customer service provided by our dedicated team. Our staff members are not just employees—they are passionate animal lovers who are trained to provide expert assistance. As a customer review highlights, our team, and specifically a staff member named Tim, can go "above and beyond" to help with complex issues, demonstrating a commitment that earns "business for life." This level of care is a testament to our core values. While we strive to have everything in stock, as one customer mentioned, our friendly and helpful staff are always ready to assist and find solutions, ensuring that every visit is as pleasant and productive as possible.
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The Petco store is conveniently situated at
8501 Fletcher Pkwy, La Mesa, CA 91942, USA
. This location provides easy access for residents throughout La Mesa and the wider San Diego area. Located in a bustling commercial area, our store is a convenient stop for your weekly errands or for those times when you need to make a quick visit for a specific item.We are committed to ensuring a comfortable and accessible experience for all of our customers. Our facility includes a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features are in place to welcome everyone into our store and make sure that all members of the community can shop with ease. We believe that caring for pets should be accessible to all, and our store is designed with this principle at its foundation.
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In-Store Shopping: Explore our comprehensive selection of high-quality pet food, toys, grooming products, and health supplies for a variety of animals, including dogs, cats, fish, reptiles, and more.
Kerbside and In-Store Pickup: For your convenience, you can place orders online and choose between our easy kerbside pickup or a quick in-store collection, allowing you to get what you need without a lengthy visit.
Delivery: We offer reliable delivery services to bring your pet’s favorite items directly to your door, perfect for bulky items like large bags of food or litter.
On-Site Services: We provide a full range of on-site services, including professional dog training classes to help with obedience and socialization, and full-service grooming to keep your pet looking and feeling their best.
Fish and Reptile Store: Our specialized departments for fish and reptiles offer a wide range of live animals and all the necessary supplies, from aquariums and terrariums to specialized food and heating elements. Our staff can provide expert guidance for setting up and maintaining these unique habitats.
Vetco Vaccination Clinic: We host regular vaccination clinics, offering affordable and convenient preventative care for your pets. These clinics are staffed by licensed veterinarians who can also provide microchipping and diagnostic testing.
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Exceptional Customer Service: Our team is highly praised by customers for their friendly, helpful, and caring approach. As a review notes, staff members like Tim demonstrate outstanding dedication by going out of their way to assist customers, earning their loyalty for life. This commitment to service is a key highlight.
Full-Service Destination: This Petco location is much more than just a retail store. With on-site grooming, dog training, and a vaccination clinic, we offer a comprehensive suite of services that make us a convenient one-stop shop for all your pet's needs.
Specialized Departments: We cater to a diverse range of pets with dedicated sections for fish and reptiles. Our extensive inventory includes everything from tropical fish and goldfish to specialized habitats and food, making us a valuable resource for niche pet owners.
Accessibility: We ensure a comfortable and accessible shopping experience for everyone by offering a wheelchair-accessible car park, entrance, and restrooms. Our store layout is designed for easy navigation.
Amenities: The store is equipped with Wi-Fi, adding to the convenience and comfort of your visit. This, along with our quick visit planning options, helps streamline your shopping experience.
Flexible Payments: We accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making your transactions quick and easy.
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For more information, feel free to visit us in person or contact us by phone.
Address:
8501 Fletcher Pkwy, La Mesa, CA 91942, USA
Phone:
(619) 337-0701
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Choosing Petco in La Mesa means choosing a partner who is genuinely invested in the well-being of your pets. While the occasional out-of-stock item can be a minor inconvenience, the overwhelming positive feedback about our staff’s friendliness and dedication makes all the difference. As a customer review points out, the "outstanding customer service" at this specific location is a powerful reason to choose us "for life." Our team's willingness to help with everything from a simple purchase to a complex technical issue demonstrates a level of care and commitment that goes above and beyond what you might expect.
Furthermore, our comprehensive services set us apart. The ability to purchase high-quality supplies, get professional grooming, enroll in dog training, and even have your pet vaccinated all in one place is a significant advantage for busy California pet owners. We save you time and provide peace of mind, knowing that your pet's needs are met by a coordinated and caring team. Our specialization in various pet types, from aquatic to reptilian, also ensures that even those with more unique pets can find the specific products and expert advice they need.
Ultimately, the combination of a wide selection of products, a full suite of professional services, and a staff that is committed to providing outstanding care makes this Petco a valuable and trusted resource for the La Mesa community. We are confident that our dedication to your pet's health and happiness will make us your preferred destination for all your pet-related needs. We invite you to experience the difference that our knowledgeable and caring team can make.
Petco Details
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1Tim was the Customer Service person who assisted us. We had previously purchased an apple airbag for a dog collar last December. It was activated and worked well with our FINDme ap on our Apple cell. Since that time we changed phones a couple times and lost all the directions etc. Tim was kind enough to research the product on our original purchase, allow us to take photos of the directions, QR code, etc, so we can re-download the info and connect it back up.With the kind of outstanding Customer Service Tim provided today at the LM Petco, this location has our business for Life!Didn't really NEED dog food today, but I went out of our way to purchase some, plus a dog toy (we now have a Million plus one more dog toy) just because of Tim's outstanding Customer Sevice.
May 14 · J Seymour RescueI recently visited Petco and had a generally positive experience. The staff were incredibly friendly and helpful, always ready to assist with any questions I had. Their customer service really stood out, and it made my visit pleasant. However, I noticed that they were out of stock on several items I was looking for, which was a bit disappointing. It might be helpful if they could improve inventory management or provide updates on when out of stock items will be available again.Overall, while the staff were great, a little work on stock availability would make the experience even better.
July 31 · R LeonI’m so glad you asked me to share this. This was by far the worst experience at a Petco I’ve ever had. The people working at this location should all be fired. They literally ignored people standing in line to all huddle together for their own conversations. When I approached the check out the guy basically ran my items without saying a word. I asked for a bag he handed it to me and continued his conversation with employees. No human touch, no warmth, no thanks for me shopping there. NOTHING!! As if they all hated their jobs. I will never go back to this location! It was cold and very uninviting.
July 31 · Denise MonteroThis review is long overdue because the La Mesa Petco team has been amazing every time I visit. I was wandering around trying to figure out what food to get for my cat, and Cody could tell I had no idea what I was doing. He jumped in right away and helped me find the perfect one. He even helped me pick out some toys, which was awesome. Everyone here is just super helpful and kind. Shoutout to Italy at the register too—she’s always so sweet and makes checking out such a pleasant experience. This is definitely my go-to spot for all my pet stuff.
April 20 · Nilly AlsaidMy tank became fully cycled so I wanted to get a mystery snail. I looked for an associate but found no one and waited for 15 minutes. I ended up going to the register to ask for someone to help me. He proceeded to page someone to help in the aquatics and I went back assuming someone was on their way. I waited 15 more minutes and no one showed up. I decided to leave 🤷♀️ I was very disappointed and sad.
July 30 · Taylor Pacheco
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