Petco Introduce
For pet owners in the Carmel area and throughout central Indiana, finding a reliable and all-encompassing resource for their pet's needs is a top priority. Petco, a nationally recognized name, has a location at 2160 E 116th St that has become a go-to destination for everything from daily food to specialized grooming and live animal purchases. This guide provides an in-depth look at what makes this specific Petco a valuable asset to the local community, from its wide array of products to its commitment to animal welfare and customer service.
Petco goes beyond the typical pet store experience by providing a variety of on-site services that make pet ownership more convenient. Whether you are looking for a new toy, a specific type of fish, or professional grooming for your dog, you can find it all under one roof. The store's commitment to variety is evident in its selection, which caters to a diverse range of pets, including dogs, cats, reptiles, and aquatic life. This "one-stop-shop" model is a major draw for busy Indiana residents who appreciate the convenience of handling multiple tasks in a single visit.
The quality of service at this location is consistently highlighted by customers. One visitor noted that the staff was "very friendly and all of the animals looked happy and healthy." Another customer praised Brooks, the grooming manager, for being a true "dog lover" who puts their "entire heart into making sure the pooches are calm, respected, and relaxed as much as possible." This kind of genuine passion and professional care is a testament to the store's dedication to the well-being of the animals and the satisfaction of their owners.
This Petco location is conveniently situated at
2160 E 116th St, Carmel, IN 46032, USA
. This makes it an easily accessible spot for residents of Carmel and the surrounding communities, whether you are running a quick errand or planning to spend more time browsing.The store is designed to be fully accessible to all customers, demonstrating a commitment to inclusivity. It features a **wheelchair-accessible entrance**, a **wheelchair-accessible parking lot**, and a **wheelchair-accessible restroom**. These amenities ensure that every individual can shop comfortably and with ease. Additionally, the store provides **Wi-Fi** for customer use, adding another layer of convenience and modern comfort to the shopping experience.
Petco provides a wide array of services that cater to the diverse needs of pet owners in the area.
Comprehensive Pet Supply Store: The store is a comprehensive source for food, treats, toys, bedding, and health products for a wide variety of animals, including dogs, cats, birds, and small animals. The product selection is extensive, ensuring you can find what you need regardless of your pet's species or specific dietary requirements.
Specialized Aquatic and Reptile Departments: As a **fish store**, **tropical fish store**, **goldfish store**, and **reptile store**, this Petco offers a diverse selection of live animals and all the necessary supplies to care for them. This includes a variety of fish, reptiles, and the specialized equipment like tanks, filters, and lighting needed for these particular hobbies.
Professional Grooming Services: The on-site grooming salon provides full-service care, from baths and haircuts to nail trims. As a customer noted, the groomers are not only skilled but also genuinely compassionate, taking the time to ensure each pet is comfortable and relaxed during their appointment.
Pet Adoption Services: In partnership with local animal welfare organizations, this Petco location hosts adoption events, providing a space for cats and other animals to find their forever homes. This is a vital service that connects loving families with pets in need.
Convenient Shopping and Payments: The store caters to a modern, fast-paced lifestyle by offering **curbside pickup**, **delivery**, and **in-store pickup** for online orders. This allows customers to shop on their own terms. The store also accepts **credit cards**, **debit cards**, and **NFC mobile payments**, making transactions quick and effortless.
Beyond its services, Petco offers several features that make it a compelling choice for local pet owners.
Healthy and Happy Animals: A highlight mentioned in customer reviews is the apparent health and happiness of the live animals in the store. The staff's attentive care is evident in how well-maintained the animals' living environments are, creating a positive experience for visitors.
Dedicated and Compassionate Staff: The team's passion for animals, particularly in the grooming department, is a major draw. The compassionate approach of groomers like Brooks ensures that pets are treated with kindness and respect, building trust with pet owners.
Commitment to Accessibility: The store’s full accessibility, including a wheelchair-accessible entrance, parking lot, and restroom, is a strong highlight that shows a commitment to serving the entire community without barriers.
Modern Shopping Conveniences: The availability of various shopping options, including curbside pickup and delivery, as well as the acceptance of NFC mobile payments, shows that Petco is a modern business that adapts to the needs of its customers.
These highlights collectively paint a picture of a business that is not just transactional but is genuinely committed to being a partner in pet ownership.
If you wish to visit or contact Petco in Carmel, here is the relevant information:
Address: 2160 E 116th St, Carmel, IN 46032, USA
Phone: (317) 587-1820
The staff is available to answer your questions about products, services, and live animal availability.
For pet owners in the Indiana region, Petco stands out as a reliable and comprehensive solution for all their pet care needs. The store’s main value proposition is its ability to offer a complete pet-related experience under one roof. Instead of visiting multiple specialty stores for different types of pets, you can find supplies for your dog, a new tropical fish for your aquarium, and get your pet professionally groomed all in a single, convenient trip.
The quality of its on-site services, as noted by positive customer feedback about the grooming and the health of the animals, is a key reason for its popularity. While pricing on live animals may be a corporate-level concern, the on-the-ground customer experience at this local store remains a positive one, thanks to dedicated employees. The modern conveniences like curbside pickup and mobile payments further enhance the shopping experience, catering to the busy lifestyles of today's consumers. For anyone in Carmel looking for a pet store that offers not only a vast selection of products but also a suite of valuable services and a commitment to animal welfare, Petco is a go-to destination that provides genuine convenience and quality.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
groomingcheckadoptedkittenscashierhealthydog foodtrainingfineheart
★ 5★ 4★ 3★ 2★ 1Staff was very friendly and all of the animals looked happy and healthy. They had two animals in particular that you could tell lovethe attention they get from the staff. The male Guinea Pig I pictured and a Green Conure I forgot to get a picture of. I wish Petco was more reasonable/competitive with pricing on live animals, but thats not on this location, thats corporate marketings fault.
June 06 · Nico CerceoBrooks, the grooming manager, is such a dog lover. They put their entire heart into making sure the pooches are calm, respected, and relaxed as much as possible. It is fun to see the sweet, gentle side of a groomer who takes time to get to know your dogs.
July 23 · Mary CoghillPetco as a company is horrible and could make changes to the way they keep and sell their animals but don't due to profit. Small animals need much more space and quality of life than what Petco shows and sells in their stores. That being said, the employees here are nice and when I come here for emergency dog food they are always sweet. Do better Petco! Shop local where you can ❤️
July 16 · Ari LehnenMy son chose a crested gecko for his 21st birthday present. He did some research and visited this store to purchase the crested gecko. Tay was so passionate about explaining how to take care of the gecko. She was so patient with all of our questions. She shared her personal experience of owning this gecko and the way to build a vivarium. It was evident she valued us as customers. Tay turned this once Petsmart customer into a Petco customer. I also spoke with the manager, Taylor at the 116th Street Petco in Carmel, IN to express my appreciation of Tay. Taylor was gracious with my praise of Tay. Taylor took time to allow me to express how impressed I was of Tay. Thank you Tay for not only educating us on the care of the gecko but showing you truly cared about us as customers.
April 29 · Jami KurtzFound exactly what we needed and the last of the dubia bugs , we came just in time to snag the last pack! Informed another by a helpful employee about leopard geckos and got another live bug for feed and informed well on care for the worms also! Signed up for email and points program
July 13 · Myla Herdrich
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