Petco in Chicago, IL: A Full-Service Destination for Pet Parents

Petco Introduce

In the vast city of Chicago, finding a reliable and comprehensive pet store is a top priority for pet owners. The Petco located at 4039 W Diversey Ave serves as a significant hub for pet supplies and services, offering a variety of resources that cater to the needs of dogs, cats, and other small animals. This store is more than just a retail space; it's an establishment that provides essential services like professional grooming and expert dog training, all under one roof. It is a frequent stop for many local pet parents who are looking for a convenient and well-stocked place to care for their furry family members.

The store's reputation is a mix of high praise for its specific services and serious concerns regarding certain animal welfare issues. While some customers have expressed severe dissatisfaction with the care of animals in departments like reptiles, others consistently highlight the exceptional quality of the staff and services they have personally experienced. For example, a customer's glowing review of the dog trainer, Michelle, underscores the presence of dedicated and passionate professionals who go "above and beyond" for pet parents. This suggests that the quality of experience at this location can vary significantly depending on the department visited.

Located at 4039 W Diversey Ave, Chicago, IL 60639, USA, this Petco is a prominent fixture in a bustling part of the city. The store's position in a well-trafficked area makes it highly accessible for residents of Chicago and the surrounding Illinois region. While specific accessibility details such as wheelchair-friendly parking or entrances are not always publicly listed for this particular location, Petco as a brand generally prioritizes such features. Customers often note that parking is available in a lot behind the building, and some reviewers mention that the store validates parking, which is a great benefit in a dense urban environment like Chicago. The ability to "run in and out" is a valued convenience, especially for those on a tight schedule.

The store's strategic location near other businesses also means it's an easy stop during a day of errands. Whether you're coming from work or making a trip specifically for your pet, the accessibility and convenient parking make it a practical choice for many pet owners in the area.

Petco on Diversey Avenue offers a wide array of services designed to help pet parents care for their animals comprehensively.

Dog Training: This location is highly recommended for its dog training programs. Certified trainers, like Michelle, offer personalized guidance to help new and experienced dog parents. They focus on positive training methods and provide valuable advice on everything from basic commands to managing challenging behaviors, making the experience a lot of work but also very rewarding.
Professional Grooming: The store provides a full-service grooming salon. Services can include baths, haircuts, and other care routines to keep your pet clean, healthy, and comfortable. One customer's photo of their dog's "great summer cut" attests to the quality of the grooming services.
Petco Love Animal Adoption: Petco stores often partner with local animal welfare organizations to host in-store pet adoption events. This is a key service that helps countless animals find loving homes and provides a valuable community resource.
In-Store Vet Clinic: The Diversey location offers an in-store veterinary clinic, providing services such as vaccinations and wellness exams. This provides a convenient and accessible option for routine pet healthcare needs.

This Petco location has several features and highlights that are worth noting for potential customers.

Expert Staff in Certain Departments: As highlighted by customer reviews, the store has excellent staff in specific areas, such as the dog training and grooming departments. The passion and expertise of these individuals are a major highlight for those seeking specialized care and advice.
Comprehensive Retail Selection: As a Petco, the store carries a broad range of products, from pet food and toys to crates, beds, and specialized aquatics supplies. This makes it a one-stop-shop for most pet needs.
Parking Convenience: The availability of a parking lot and the offer of validated parking are significant conveniences for city dwellers, making it much easier to visit the store.
Additional Services: The combination of retail with services like grooming, training, and veterinary clinics under one roof adds a layer of convenience that is highly valued by busy pet owners.

For general inquiries or to inquire about a specific service, you can use the following contact information.

Address: 4039 W Diversey Ave, Chicago, IL 60639, USA

Phone: (773) 687-0488 or +1 773-687-0488

For pet parents in the Illinois area, Petco on Diversey Avenue is worth choosing for its exceptional services and the expertise of its staff in key departments. While some concerns have been raised about animal welfare in certain sections of the store, the overwhelmingly positive feedback about its training and grooming services suggests it can be a valuable resource for those specific needs. The dedicated and passionate trainers, like Michelle, can make a significant and positive difference in the lives of new pet parents, offering not just instruction but genuine support and care. Similarly, the grooming staff receives high praise for their skills and ability to give pets great cuts.

The store's convenience, with its wide range of products and services, makes it a practical choice for daily errands and ongoing pet care. The ability to get your pet groomed and pick up food and supplies in one trip saves time and effort. The presence of a trainer who "takes her time to explain things" and recommends helpful products also adds immense value to the shopping experience. For these reasons, many local pet owners find themselves returning to this location specifically for the professional, caring, and knowledgeable service they receive. It is a place that, despite some criticism, provides essential and highly-rated services that are a cornerstone of the local pet community.

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Petco Location

Petco

Illinois Cook County Chicago Belmont Gardens West Diversey Avenue

4039 W Diversey Ave, Chicago, IL 60639, USA

Petco Reviews

The reason I’m giving a 5 star review is because of the trainer Michelle. She is amazing! I got a cavapoo about 7 months ago. I purchased a training session and my puppy lovesss to see Michelle. Michelle’s has been doing a great job training my husband and I as well 😂. It’s a lot of work being a dog parent but Michelle has gone above and a beyond for us. I love to work with people that enjoy what they do. Whenever I stop Petco I try to stop by that specific location. I feel like she takes her time to explain things to us and has recommended a lot of things (treats, toys, etc) that have helped my husband and I with our new puppy. Highly recommend this location and I highly recommend Michelle to train your furry friends. Also, here’s a picture of my pup after a grooming session at that Petco as well . I don’t remember the groomer but I believe she did a good job and gave him a great summer cut!
June 20 · adriana vital
The manager of the reptile department should be fired and I have reported this store to Petco's corporate for animal abuse and neglect. The cashier and Manager on Duty were unable/unwilling to give me the name of the person who manages the reptile department.Multiple animals were severely malnourished, dehydrated, injured, and left in filthy enclosures filled with feces. One crested gecko was clearly severely ill, struggling to breathe, malnourished and in need of emergency veterinary care. Ball pythons were hiding, dull and all in shed, living in feces. Bearded dragons were dehydrated, the babies had no water in a long-dried-out dish, showed signs of calcium deficiency, injured tails, and were missing toes. I'm not well versed in turtles but the red ear sliders were pale, their tank was grody and their light sources seemed too small and too far away, not enough uvb. Live feeder insects were sitting on store shelves for too long: they were dead, discolored and rotting in their containers, there was a mild odor as you got close. These conditions were disgusting and inhumane, and this store should be ashamed of itself.
July 01 · Chizukekihime
I am very pleased to get my car's services from them. Excellent service great pricing and very certified visit. This is my to go services for my car's now.
August 12 · osama siddiqui
Went to get my dog's raptor claws trimmed and the groomer worked some magic! I was genuinely impressed by how short she got them without injuring my dog. I was able to shop around while waiting and their selection of treats and foods is nice. The store is clean and well organized.
August 22 · Kristina H
Wanted to get my newly adopted dog checked out, ended up waiting over 2 hours to be seen for a 15min visit.Website and email stated they would call you when they are ready for you. To stay in your car. I called over 4x and no answer. Finally got ahold of Petco and let them know of my situation and finally was able to get thru the back door to vetco. By then, I was told I was late and asked to wait for the next available which was another 30min. We weren’t seen until 2 hours later. Front desk needs more help. Not everyone’s dog can walk through the front door of Petco. Answer your phones and know ahead of time like you claim you do on your website and emails.
April 27 · Melissa Irizarry