VEG ER for Pets Introduce
For pet parents in Massachusetts, the unexpected can be one of the most frightening things to happen. A sudden illness, an injury, or a frightening accident—these moments require immediate, expert care from a veterinarian you can trust. Located in Newton, VEG ER for Pets is a premier emergency animal hospital that provides compassionate, transparent, and prompt care for pets of all kinds, including dogs, cats, and exotic animals. This facility is built to handle the most critical situations, offering a completely different approach to emergency veterinary care that puts the pet and their family first.
VEG ER for Pets operates with a revolutionary philosophy: emergency care starts the moment you walk through the door. Unlike many traditional emergency clinics, there is no long wait in a sterile lobby. The staff, from the front desk to the veterinarians themselves, are trained to be responsive, professional, and, most importantly, empathetic. One customer's deeply moving review highlights this, sharing how the team at VEG helped them through a terrifying time after their dog was hit by a car. The staff's willingness to act quickly, provide calm guidance, and treat the pet like a "living, breathing soul" is a core tenet of their service. This is a place where you're not just a chart or a transaction; you and your pet are family. They foster a sense of safety and support, even allowing pet parents to stay with their animals during treatment and procedures, honoring the bond between you and your companion.
This commitment to compassionate care is woven into every aspect of the hospital. From Dr. Shayna Kennedy to front desk staff like Heather, who "remembers us" and "loves on my dogs," the team at VEG makes a stressful situation as manageable as possible. Their transparent approach, which includes explaining medical diagnoses and alternatives carefully and patiently, ensures you are always informed and involved in your pet's care.
VEG ER for Pets is conveniently situated at 165 Needham St, Newton, MA 02464, USA, making it easily accessible for residents of Newton and surrounding communities like Dedham, Roslindale, Waban, and Wellesley. Its location on Needham Street is a known area for businesses and services, and the clinic has been designed with patient and client accessibility in mind. The facility offers a wheelchair accessible entrance, a wheelchair accessible parking lot, and even a wheelchair accessible restroom, ensuring that everyone can comfortably and safely access the care they need for their pets. The open-plan design and wheelchair accessible seating further contribute to a stress-free environment, which is a key part of the VEG experience.
As a dedicated emergency veterinarian service, VEG offers a specialized range of services that are focused on acute and urgent care. They are fully equipped to handle a wide variety of medical situations, both common and complex.
Services Offered:
- Emergency and Urgent Care: The clinic is open 24/7, including holidays, to handle all pet emergencies. This includes, but is not limited to, accidents, accidental ingestion (such as rat bait or medications), swelling, vomiting, diarrhea, and wounds.
- Specialized Care for Exotic Animals: Unlike many other emergency vets, VEG is equipped to treat a wide range of exotic animals, including rabbits, birds, reptiles, and sugar gliders, ensuring that all types of pets have access to critical care.
- In-House Diagnostics: The hospital is outfitted with advanced diagnostic tools, including x-rays, ultrasounds, and an on-site lab, allowing for rapid diagnosis and immediate treatment.
- Surgical Services: The team is trained and prepared to perform a variety of emergency surgeries, from soft tissue surgeries to more complex operations, with the option for pet parents to stay with their pet throughout the process.
- End-of-Life Care: In the most difficult of times, VEG provides compassionate and supportive end-of-life care, helping families through this painful process with empathy and gentleness.
- Treatment and Hospitalization: For pets that require an extended stay, the hospital provides overnight monitoring and care. They even allow pet owners to stay with their hospitalized pets, with amenities like snacks and blankets, demonstrating their deep commitment to keeping families together.
What truly sets VEG ER for Pets apart are its unique features and highlights that transform a scary emergency into a supportive and humane experience.
Features / Highlights:
- 24/7 Open Door Policy: VEG is open 24 hours a day, 7 days a week, including holidays. You can call and speak directly with a vet or simply walk in, and they will see you and your pet immediately.
- Stay with Your Pet: A core feature of their model is the ability for pet parents to stay with their animal throughout the entire care process, from the exam room to surgery. This helps reduce stress for both the pet and the owner.
- Compassionate and Empathetic Staff: The team is consistently praised for their professionalism and empathy, treating each pet as a unique and loved family member.
- Inclusive Environment: The clinic is designed to be LGBTQ+ friendly and a transgender safe space, fostering a welcoming and secure environment for all members of the community.
- Flexible Payments: The hospital accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making the payment process seamless.
For any pet emergency, you can find VEG ER for Pets at the following address. For immediate assistance, you can call them at any time.
Contact Information:
Address: 165 Needham St, Newton, MA 02464, USA
Phone: (617) 729-4446
So, what is worth choosing VEG ER for Pets? It is the revolutionary combination of immediate, high-quality medical care and a deeply compassionate, human-centered approach. In the fast-paced, high-stress world of veterinary emergencies, VEG stands out by providing a calm, transparent, and supportive environment. The ability to stay with your pet, the professionalism of the staff, and their commitment to treating every animal with dignity and care are reasons why countless Massachusetts families trust them with their most precious family members. As one review eloquently states, "In a world where empathy can feel rare—especially in fast-paced emergency settings—they show up with heart every single time." This is the kind of peace of mind that is truly priceless when your pet needs you most.
VEG ER for Pets Services
Emergency Veterinarian Service
- Accidental Ingestion
- accidents
- allergies
- Dermatologic issues
- Diarrhea
- Emergency Animal Hospital
Veterinary Emergency Group (VEG) is an emergency animal hospital in Newton, MA. If your pet is in an emergency situation all you need to do is call our animal hospital to talk with a veterinarian right away. We will be there for your pet 24/7.
- Emergency Vet
Veterinary Emergency Group (VEG) is your emergency vet in Newton, MA. Our veterinarians are here for your pets 24/7, even on holidays.
- Environmental diseases/injuries
- Exotic Emergency Vet
Finding the best exotic emergency vet in Newton, MA is easy when you have a VEG nearby! Give Veterinary Emergency Group a call should your exotic pet need help during an emergency situation. We are open and ready to care for your pet 24/7!
- Eye Problems
- Gastrointestinal Disease
- Lethargy
- Reproductive problems
- Respiratory diseases
- Seizures
- Signs of Obvious Pain
- Surgeries
- Swelling
- Unconscious
- Urgent Vet
The Veterinary Emergency Group veterinarians and team are available 24/7 for dogs, cats and exotic pets should they need urgent vet care in Newton, MA. VEG understands that emergencies can happen at anytime and that is why we make it easy for your pe
- Urination Problems
- Vomiting
- Walking Problems
- Wounds
Veterinarian
- Exotic animals
Exotic animals
VEG ER for Pets Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
VEG ER for Pets Photos










VEG ER for Pets Location
VEG ER for Pets
165 Needham St, Newton, MA 02464, USA
VEG ER for Pets Reviews
compassionatenursesroomx-raysskilleddesksnackstechnicianscomfortopen concept
★ 5★ 4★ 3★ 2★ 1VEG in Newton is an outstanding facility for veterinary care. Dr. Shayna Kennedy, the vet techs, and the front desk staff handled my emergency promptly, efficiently, and with great compassion. The medical diagnosis, alternatives, and aftercare were carefully and patiently explained. The Medical Report received after the visit was extremely comprehensive. A positive experience at an extraordinarily trying time.
August 27 · Beverly Lake WilkesIf you’re looking for a place to take your pet when something is truly wrong — not just for routine care — this is the place. I’ve brought my two Akitas to VEG Newton several times now, and every single time, they’ve reminded me why I’ll never go anywhere else for emergency care.My dogs are my family. After losing my fiancé in the most devastating way in 2024, they became my reason to keep going. They’ve been through it all with me. They’re not just pets — they’re my heart.Our first visit was for my girl, Kyoto. She started having complications from a spay surgery done years ago in another state. Something about this cycle felt wrong. I was anxious and overwhelmed. My aunt sent me VEG’s emergency line, and I decided to give it a try. That call changed everything. I was met with empathy, understanding, and real support. They helped guide me through my concerns and recommended places for follow-up.Eventually, Kyoto was diagnosed with Ovarian Remnant Syndrome — the reason her symptoms had never fully gone away. VEG helped me connect with the MSPCA, where she was able to get the surgery she needed. Thanks to them, her pain finally ended, and we got the answers we had been looking for for years.Then came Akihiko, my boy. First for GI issues, including vomiting blood. I was already driving him to VEG when things took a terrifying turn — he rolled the window down himself and jumped out of my moving car on the highway. I was in complete shock. He limped toward me, and I rushed him the rest of the way to VEG, absolutely panicked.They didn’t hesitate. They brought him in immediately, cared for him with skill and compassion, and walked me through every step calmly while I was falling apart. He needed stitches and close monitoring, and they treated him like he mattered — not just as a patient, but as a living, breathing soul that deserved gentleness and care.We returned again for follow-up care and eventually for stitch removal. I had originally tried to go to a general vet for that, but the experience was so cold and mishandled that I walked out. I called VEG again, desperate, and they told me to come in without hesitation. When I arrived, they welcomed me and my dogs back with kindness. They let me stay with him the whole time. They honored his trauma and anxiety. They made sure we both felt safe.And Heather at the front desk? Incredible. She remembers us. She loves on my dogs every time we walk in. She treats us like more than just a chart or a transaction. My dogs adore her, and so do I.Honestly, everyone at VEG Newton is phenomenal. Every tech, every doctor, every interaction. They are professional, responsive, and most importantly, compassionate. In a world where empathy can feel rare — especially in fast-paced emergency settings — they show up with heart every single time.Thank you for everything you’ve done for me, for Kyoto, for Akihiko, and for helping us through some of the scariest moments we’ve ever had to face. I’ll never forget it
July 07 · Amanda GuerrieroAs someone who works as a receptionist in a primary care vets office, we often refer people over to VEG when their pets are sick. Today, I was the one with a pet who needed same-day care, and was so pleased with the experience. I loved getting to be right by my kitty every step of the way, and the entire staff was so kind. They also have very quick care, checked in with us frequently, and helped us to feel as comfortable as possible the whole time!
July 19 · Carina FresaWe had a really great experience here after our dog had some complications with his ear infection. We first visited in the evening, and they were really busy with pets who had more urgent needs than our dog. We ended up leaving after waiting for around 2 hours and the staff was incredibly apologetic. They were very transparent about the wait time, which I really appreciated. They definitely prioritize keeping all their patients safe and healthy.I came back the next day when it was much less busy and he was seen to right away since they had capacity. During this second visit, we were in and out within 3 hours. This is definitely one of the nicest vet hospitals I've ever been to and they let you stay with your dog through the entire experience. They also have snacks, water, and coffee if you're there a long time.Our dog is very scared of vets and resistant to having his ears touched at all (to put it mildly) but I never felt like they lost patience with him. I would absolutely recommend this vet and I'm glad to be familiar with an ER vet that is so lovely to all the animals they see.
September 05 · Makenzie “Mak” BakerI think if there’s only one place on earth that really deserves a 5-star rating then it’s gotta be the V.E.G. This place has bring our cat back from the grim reaper at least 3 times already. First time it was a urinary obstruction, we didn’t know what to do or what to expect. They let us watch the whole process, saving our cat’s life while soothing our feelings. Second time it was accidental ingestion, they had to take the plastic out while we were out of town. And third time, while our cat is being notoriously misbehaving in a ER room, V.E.G take him in again, our cat scratched nurses and doctors bad and we felt so bad but they still treat him well. Our regular vet don’t want to take our cat anymore and we understand. BUT NOT VEG, they ALWAYS take us in, and ALWAYS do the best for our cat. We appreciate it deeply and word can only say so much. Their professionalism and hospitality deserves all the stars and more from us.
July 13 · Henry Li
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