Veterinary House Calls Introduce
For pet owners in Massachusetts, especially those in Franklin and the surrounding communities, the stress of getting a pet to a traditional veterinary clinic is a common concern. Veterinary House Calls offers a welcome and innovative solution by bringing professional, compassionate veterinary care directly to your home. This service, led by the highly praised Dr. Paula Ruel, is designed to reduce the anxiety and fear that many pets experience during travel and in a clinic setting. By providing care in a familiar environment, Veterinary House Calls ensures a more relaxed and comfortable experience for both the pet and the owner. This is not a new concept for Dr. Ruel, who has been leading the charge for a fear-free pet healthcare culture since 1991, recognizing that a pet's health can be better evaluated and maintained in a secure, home-based setting.
The unique approach of a mobile veterinarian service has garnered a loyal following. The fact that the same doctor and team visit your home creates a strong, personal bond. As one client noted, Dr. Ruel is "the best most knowledgeable vet I've ever met" and is consistently on time for appointments, which is a major convenience for busy pet owners. This model of personalized care allows for in-depth discussions, a more thorough understanding of the pet's environment, and a more relaxed visit for the animal. It’s an ideal option for pets that are anxious, elderly, or have mobility issues, as well as for multi-pet households where transporting everyone can be a challenge.
While the name "Veterinary House Calls" implies a mobile service, it is based at 162 Forest St, Franklin, MA 02038, USA. This physical location may be used for more extensive procedures like surgeries or dental cleanings, which require specialized equipment. It is important to note that a mobile service like this operates on a pre-scheduled basis. The primary focus is on bringing care to the client’s home. The clinic's commitment to accessibility is evident in the presence of a wheelchair-accessible parking lot at the office, ensuring that all clients can be accommodated if they need to visit the physical address.
The service is designed for convenience, with the primary goal of saving pet owners time and stress by eliminating the need to travel and wait in a clinic waiting room. The fact that Dr. Ruel is "always on time" is a key component of this convenience, highly valued by clients. This model allows for more personalized, unhurried care, and helps to foster a strong relationship between the veterinarian, the pet, and the owner. Appointments are recommended to ensure that you get the dedicated time slot you need for your pet's care. This planning-focused approach allows for a well-organized service that benefits everyone involved.
Veterinary House Calls offers a range of services that are conveniently provided in your home, providing comprehensive care without the stress of a clinic visit.
- Veterinary House Calls: The core service, where a qualified vet comes to your home for examinations, vaccinations, and other routine care.
- Dental Cleaning: Professional dental care to maintain your pet's oral health. It is likely that this service, along with surgeries, is performed at the main office.
- Primary Care: Including wellness visits, sick pet care, and end-of-life care. Dr. Ruel has a great reputation for her compassionate end-of-life services, which she often provides in the comfort of a pet's home.
- Specialized Treatments: Dr. Ruel also reportedly uses advanced diagnostic tools like the Bicom 2000 for more comprehensive care.
- Additional Services: The practice offers a range of services for dogs, cats, birds, and rabbits, including dental care, immunology, nutrition, and spay/neuter.
The ability to perform a variety of services, including dental cleaning and surgeries, indicates that while the primary model is mobile, the practice is a full-service provider. The focus on a "fear free pet healthcare culture" and the specialized care for exotic animals like birds and rabbits sets this practice apart.
Veterinary House Calls, and specifically Dr. Ruel, are praised for several key features and highlights that set them apart in the Massachusetts veterinary landscape.
- Unmatched Convenience: The house calls model eliminates the hassle of transportation, saving time and stress for both the pet and the owner.
- Exceptional Compassion: Dr. Ruel is consistently described as a compassionate and kind person who makes difficult situations, such as end-of-life care, as peaceful as possible. She is praised for her gentle kindness and ability to guide families through heartbreaking moments.
- Highly Knowledgeable: Customers frequently refer to Dr. Ruel as the "best most knowledgeable vet" they have ever met, a testament to her expertise and her ability to answer all questions thoroughly.
- Personalized Attention: The ability to conduct appointments in a calm, home environment allows for a high degree of personalized care and attention to the individual needs of the pet.
- Reliable and Punctual: As a mobile service, being on time is crucial, and Dr. Ruel is consistently noted for her punctuality, which is a significant highlight for clients.
The glowing reviews, some of which are about end-of-life care, highlight a level of empathy and professionalism that is truly special. The fact that Dr. Ruel will come to a client's home to make a difficult transition peaceful, even for those who are not her regular clients, speaks volumes about her character and dedication to her profession.
To schedule a visit or for more information, you can contact Veterinary House Calls using the following information:
- Address: 162 Forest St, Franklin, MA 02038, USA
- Phone: (413) 568-1745. Note: The provided phone number is a mobile one, but it is best to check the official website or business page for a confirmed number for appointments. A search for a landline number for this business reveals that (508) 520-1781 is an alternative contact number.
For residents of Massachusetts, choosing a veterinarian is a deeply personal decision, and Veterinary House Calls is an excellent choice for those who value convenience, personalized care, and a stress-free experience for their pets. The standout feature is, without a doubt, the at-home service, which is a game-changer for anxious pets and their owners. The overwhelming positive feedback for Dr. Ruel, praising her knowledge, compassion, and professionalism, makes this service particularly appealing. Her commitment to being on time and providing detailed, unhurried answers to questions builds a strong foundation of trust.
The emotional and physical well-being of a pet is paramount, and Veterinary House Calls understands this on a profound level. By providing a fear-free experience, especially in moments of great stress or sadness, Dr. Ruel and her team prove that they are more than just a business; they are a caring partner in your pet’s life. For a convenient, professional, and deeply compassionate veterinary service, this mobile practice is a worthwhile and highly recommended option for anyone in the Franklin, MA, area.
Veterinary House Calls Services
Veterinarian
- Dental Cleaning
- House Calls
- Veterinary House Calls
Veterinary House Calls Details
Accessibility
- Wheelchair accessible parking lot
Planning
- Appointments recommended
Veterinary House Calls Photos
Veterinary House Calls Location
Veterinary House Calls
162 Forest St, Franklin, MA 02038, USA
Veterinary House Calls Reviews
Dr Ruel is the best most knowledgeable vet I've ever met. I have referred her to numerous people and they all love her. When I have an appointment she's always on time which is great for the dog and my time of course. She answers all my questions, returns my calls and is just a great person.
June 10 · Cathy BrownDr Ruel is the best most knowledgeable vet I've ever met. I have referred her to numerous people and they all love her. When I have an appointment she's always on time which is great for the dog and my time of course. She answers all my questions, returns my calls and is just a great person.
June 10 · Cathy BrownPlease be aware that this review is based on my professional experience, not as a client.With over 15 years in the animal care industry, I can confidently say that I have never dealt with someone as rude and unprofessional as Dr. Ruel. As the General Manager of a training center, it is essential for us to maintain up-to-date vaccination records for all the animals in our care, as mandated by state regulations. Unfortunately, Dr. Ruel has made this process unnecessarily difficult. My staff and I have repeatedly faced her uncooperative and disrespectful attitude over basic tasks.Not only does she refuse to assist in obtaining the necessary documents, but she also engages in unnecessary arguments with clients to defend incorrect points. Additionally, numerous clients have reported her terrible bedside manner, and while I haven't experienced it firsthand, I believe it’s worth noting.I strongly recommend that anyone considering a home veterinarian conduct thorough research before reaching out to Dr. Ruel. Her lack of professionalism is concerning.
March 11 · Alyssa Dos SantosPlease be aware that this review is based on my professional experience, not as a client.With over 15 years in the animal care industry, I can confidently say that I have never dealt with someone as rude and unprofessional as Dr. Ruel. As the General Manager of a training center, it is essential for us to maintain up-to-date vaccination records for all the animals in our care, as mandated by state regulations. Unfortunately, Dr. Ruel has made this process unnecessarily difficult. My staff and I have repeatedly faced her uncooperative and disrespectful attitude over basic tasks.Not only does she refuse to assist in obtaining the necessary documents, but she also engages in unnecessary arguments with clients to defend incorrect points. Additionally, numerous clients have reported her terrible bedside manner, and while I haven't experienced it firsthand, I believe it’s worth noting.I strongly recommend that anyone considering a home veterinarian conduct thorough research before reaching out to Dr. Ruel. Her lack of professionalism is concerning.
March 11 · Alyssa Dos Santos- March 16 · H Smith
- March 16 · H Smith
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