PET ZONE Introduce
For many Connecticut residents, the search for a new pet or a specialty pet store can be a journey. While many places cater to dogs and cats, the world of exotic pets—including vibrant fish, intriguing reptiles, and colorful birds—requires a special kind of expertise and care. In Derby, CT, PET ZONE stands out as a unique and highly recommended destination for exactly these needs. It's not just a pet store; it's a specialty hub that prides itself on providing healthy animals, high-quality supplies, and a wealth of knowledge to support both new and experienced exotic pet owners.
PET ZONE has established itself as a go-to place for anyone passionate about a more unique animal companion. As evidenced by a glowing customer review, the business's dedication to the well-being of its animals is a core part of its identity. The store focuses on the quality of its animals, from the care they receive before being sold to the supportive communication provided to new owners. This commitment to both the animals and the customers sets them apart from the competition. This article will provide a detailed overview of what makes PET ZONE a must-visit location for residents throughout Connecticut, covering everything from its accessible location and comprehensive services to the features that have earned it a reputation as one of the "good shops."
The experience at PET ZONE is designed to be informative and engaging. As a customer review notes, the staff is "super knowledgeable" and willing to take the time to answer all questions, ensuring that every pet is a good fit for its new home. This focus on education and support, combined with a remarkable variety of animals and clean enclosures, makes the store a valuable resource for anyone curious about or committed to the world of exotic pets.
PET ZONE is conveniently located at 656 New Haven Ave Suite 9, Derby, CT 06418, USA. This address places it in a prime spot within the local community, making it easily accessible for customers in Derby and the surrounding Connecticut towns. The store is situated in a way that is easy to find, with free parking available in a dedicated lot and free street parking, which adds to the overall convenience of your visit. This combination of location and ample parking makes a trip to PET ZONE a stress-free experience.
Accessibility is a key priority for the business. PET ZONE features a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that all community members, regardless of mobility, can navigate the space comfortably. This commitment to inclusivity is a testament to their customer-first approach. Furthermore, the store's layout and service model are designed to facilitate a "quick visit," perfect for customers who need to pick up a specific item and want to get in and out efficiently.
For added convenience, the store offers a range of service options. These include curbside pickup, delivery, in-store pickup, and in-store shopping. These flexible options allow customers to choose the method that best fits their schedule. Payment is also made simple, with the store accepting credit cards and debit cards, streamlining the checkout process.
PET ZONE specializes in a unique and captivating array of pets and the supplies needed to care for them. Their services and offerings are tailored to the exotic pet enthusiast, setting them apart from a traditional pet store.
- Exotic Pet Sales: The store offers an incredible variety of live animals, including reptiles (like bearded dragons and chameleons), colorful parrots, and an extensive selection of exotic fish.
- Fish Store: A dedicated section for fish, offering a beautiful selection of both freshwater and saltwater species, along with all the necessary supplies for a healthy aquarium.
- Pet Supplies: The store carries a wide range of high-quality supplies for exotic pets, including food, bedding, cages, tanks, and all other essential pet needs.
- Onsite Services: The store provides onsite services, offering expert guidance and assistance for all aspects of pet care.
- Online Sales & Shipping: As one customer review highlights, the store offers online purchases and can ship animals with the "utmost care" to their new homes, a service that extends their reach beyond the local area.
- Custom Habitat Assistance: The staff helps customers pick out the "perfect enclosure and supplies" for their new pet, ensuring a proper habitat is established from the start.
This specialized list of services showcases PET ZONE's commitment to the niche market of exotic pets and their passion for helping customers provide the best possible care for their animals.
Several key features make PET ZONE a must-visit destination for pet lovers in Connecticut.
- Expertise and Knowledgeable Staff: The staff, including the store manager "Q," are praised for being "super knowledgeable" and taking the time to answer questions. This expertise is crucial for exotic pets, where proper care is highly specific.
- High-Quality Animal Care: As noted in the reviews, the animals are "well cared for," and the enclosures are "clean." One customer even noted that their new bearded dragon was "handled a reasonable amount and was loved before he came to his forever home."
- Wide Variety of Animals: The store's incredible variety of animals, from reptiles and birds to exotic fish, provides a unique experience that you can't find at a typical pet store.
- Exceptional Customer Service: The communication with a representative was described as "remarkable," and the patience and kindness of the staff are highly commended. This personal touch builds trust and loyalty.
- A Community for Exotic Pet Lovers: The store serves as a hub for exotic pet enthusiasts, providing a space for like-minded individuals to learn and connect with experts.
- Convenience Options: The availability of curbside pickup, delivery, and a quick-visit model adds a layer of modern convenience to the shopping experience.
For those interested in visiting or contacting PET ZONE, the information is straightforward.
The address is 656 New Haven Ave Suite 9, Derby, CT 06418, USA.
You can reach them by phone at (203) 516-5317. For mobile users, the number is +1 203-516-5317.
For Connecticut residents, PET ZONE is an exceptional choice, especially for those interested in exotic pets. What makes this store so highly recommended is its specialization and dedication to the well-being of a specific category of animals. You are not just buying a pet; you are becoming a part of a community supported by knowledgeable experts who genuinely care. The reviews highlight this perfectly, from the meticulous care during shipping to the patient and informative staff who ensure new pet owners feel confident and prepared.
The fact that a customer would "HIGHLY HIGHLY RECOMMEND" the store even without having visited in person speaks volumes about the business's online and communication services. The clean enclosures, healthy animals, and personalized habitat recommendations all contribute to an experience that is far superior to that of a general pet store. For anyone in the Connecticut region looking for a unique pet or simply curious to learn more about the world of exotic animals, PET ZONE offers a truly worthwhile visit and a level of service that earns it a reputation as "one of the good shops."
PET ZONE Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- Free parking lot
- Free street parking
PET ZONE Photos










PET ZONE Location
PET ZONE
656 New Haven Ave Suite 9, Derby, CT 06418, USA
PET ZONE Reviews
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★ 5★ 4★ 3★ 2★ 1I have not had the pleasure of visiting the store, however, I was able to purchase my sweet unnamed beardy online. He was shipped overnight with the utmost care and the communication with the representative was remarkable. Pretty sure I annoyed him a little bit, sorry, I can tell this little guy was handled a reasonable amount and was loved before he came to his forever home. He is not jumpy, loves being held and lives my shoulders and neck. This little guy is in great health. He is eating bugs and greens with no problem and is just a genuinely happy little dude. My daughter wants her own baby, I am thinking her Christmas gift, and if she gets her way I hope we can find her baby through PET ZONE.Thank you for your kindness and patience, knowledge and support. Thank you especially for being one of the good shops and taking care of these babies as if they were your own, until they go to their homes.HIGHLY HIGHLY RECOMMEND!
September 03 · Cynthia ReidI can't say enough good things about this exotic pet store. They have an incredible variety of animals. Everything from colorful parrots and rare reptiles to even a beautiful selection of exotic fish. The enclosures were clean, and you could tell the animals were well cared for.The staff was super knowledgeable and took the time to answer all my questions about proper care, feeding, and habitat setups. They even helped me pick out the perfect enclosure and supplies for my new chameleon. Huge shout out to "Q", the store manager.If you're an exotic pet lover or just curious to learn more, this place is a must-visit. I’ll definitely be back!
April 25 · Keyshla RiosI was really excited to hear that a new pet store had opened in Derby, and I looked forward to supporting a local business. After visiting twice and inquiring about a specific dog food brand, I was told both times that it would be ordered soon, as several customers had apparently asked for it as well. However, on my third visit, I was informed by a staff member that they would not be ordering it due to lack of shelf space, which was disappointing, especially since I had called earlier that day and was told by another employee that the brand was available at the store. I understand that not every product can be carried, but I wish there had been better communication among staff and more clarity with customers. It’s a bit frustrating to be told something will be ordered, only to later be told it won’t be. I hope they improve communication moving forward.
July 24 · Daniel LarkinThis store is an absolute gem for any reptile, bird and small critters needs. The staff was incredibly knowledgeable and had the live dubia roaches we were looking for at a great price. They care for all of their animals so well and I cannot wait to return. I truly hope this place stays thriving for a very long time. Please give them your business, they absolutely deserve it!
April 05 · Jenn MarieLookin' good here, the recent attention to details is noticeable and the pets look healthy and happy!Baby bunnies and owner-bred birds here too!
August 18 · Laura S
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