Petco Introduce
For pet owners across the city of Chicago and the greater Illinois region, Petco is a familiar name, serving as a convenient and comprehensive destination for all things pet-related. The store on N Western Avenue provides a vast selection of products, from everyday essentials like food and treats to specialized items for all types of animals, including reptiles, fish, birds, and small pets. Beyond the aisles of supplies, Petco aims to be a full-service partner in pet wellness, offering a variety of in-store services designed to help you care for your furry, feathered, or scaled family members. This blend of retail and service makes it a central hub for the local pet community.
While Petco is a large chain, its local presence in Chicago strives to provide personalized care and support. The store offers a range of services that go beyond simply selling products. These include professional grooming services for both dogs and cats, which can be crucial for maintaining your pet's health and comfort. They also provide veterinary services through Vetco Clinics, offering accessible and affordable care such as vaccinations and wellness exams. For pet parents looking to build a stronger bond with their animals, the store offers dog training classes led by certified professionals. This combination of offerings creates a holistic approach to pet care that many local residents find convenient and beneficial.
However, it is important for pet owners to be aware that, like with any large service provider, experiences can vary. The reviews provided show a mixed bag of customer satisfaction, particularly concerning the grooming and service departments. Some customers have reported excellent experiences, praising the friendly and professional staff. Others have faced issues with communication and competence, leading to frustration and inconvenience. This highlights the importance of open communication with the staff and doing your own due diligence. Checking vaccination records ahead of time and clearly communicating your expectations for services can help ensure a smoother and more positive experience.
Petco’s presence in Chicago provides a valuable resource, particularly for its wide variety of products and a convenient location. The store is well-stocked and carries a broad assortment of brands, from popular commercial products to some more premium and natural options. Whether you need a new bag of food, a fun new toy, or essential supplies for a new pet, the N Western Avenue location offers a comprehensive selection. The availability of online ordering with delivery and in-store pickup options further adds to the convenience, catering to the busy lifestyles of Chicago residents.
Location and Accessibility
Petco is conveniently located at 6236 N Western Ave, Chicago, IL 60659, USA. This location in the West Ridge neighborhood of Chicago makes it easily accessible for a wide range of pet owners in the northern parts of the city and its surrounding suburbs. The store is situated on a major thoroughfare, which simplifies the commute whether you are driving or using public transportation. The central location is ideal for a quick visit to pick up supplies or a planned appointment for grooming or vet services.
Services Offered
- Pet Grooming: Full-service grooming for dogs and cats, including baths, haircuts, nail trims, ear cleaning, and more. Petco groomers are certified and offer various packages to suit different needs.
- Self-Serve Dog Wash: A convenient and mess-free option for bathing your dog in-store. All necessary supplies, including shampoo and towels, are provided.
- Dog Training: Positive reinforcement-based training classes for puppies, adult dogs, and specialized training to address specific behavioral issues.
- Veterinary Services: The store hosts Vetco Clinics, which offer affordable, routine veterinary care such as vaccinations, microchipping, and wellness exams without the need for an appointment at a full-service hospital.
- Pet Supplies: A huge selection of food, treats, toys, and accessories for a wide variety of pets, including dogs, cats, fish, birds, small animals, and reptiles.
Features / Highlights
- Wide Range of Products: The store provides an extensive inventory of supplies for almost any type of pet, making it a reliable one-stop-shop.
- Onsite Services: The availability of professional grooming, training, and veterinary clinics right in the store is a major convenience for busy pet owners.
- Convenient Location: Situated on a major street in Chicago, the store is easily accessible to many local communities.
- Multiple Payment Options: Petco accepts credit cards, debit cards, and NFC mobile payments, making transactions quick and easy.
Contact Information
Address: 6236 N Western Ave, Chicago, IL 60659, USAPhone: (773) 274-1608
What is worth choosing
For pet owners in the Chicago area, Petco is worth considering primarily for its unparalleled convenience and comprehensive offerings. The store’s vast selection of products ensures that you can find everything you need for your pet in one location, saving you time and effort. The ability to shop for supplies, get your dog groomed, and even handle routine vaccinations all under one roof is a significant advantage. The presence of the Vetco Clinic is especially beneficial, providing an affordable and accessible option for essential preventive care like vaccinations and deworming. This makes pet wellness less of a hassle and more integrated into your routine.
However, when choosing Petco, it is wise to manage expectations, especially with services. The reviews highlight that the quality of service can depend on the specific employee you interact with. To ensure a positive experience, it is highly recommended to communicate clearly with the staff about your needs and expectations, and if possible, to verify information, especially for critical services like grooming and vaccinations. This proactive approach can help mitigate potential issues. Despite the mixed reviews on service, the store's core offerings—a huge product selection and convenient services—make it a valuable resource for Chicago residents. For a pet owner who values convenience and variety above all else, Petco on N Western Avenue remains a strong choice for their everyday pet care needs.
Petco Photos










Petco Location
Petco
6236 N Western Ave, Chicago, IL 60659, USA
Petco Reviews
Got my dog’s first (and last) grooming here. I think the picture says it better than I could as to why.
July 27 · Daniel DeasonNot recommending this grooming place, worst customer experience ever. When making an appointment I confirmed in the phone that they have valid vaccination records in their system (I do vaccinations in petco). When appearing at the appointment, I got information that they won’t take one of my dogs because of invalid vaccination and last record they have is 2024. When I returned home turned out last vaccination was August 2024 and is valid for 3 years so obviously they do have it in the system and just due to lack of competence I wasted 2 hr, needed to cancel doctor appointment since I needed to drive dogs back home plus additional appointment I will have to make FOR SURE SOMEWHERE ELSE. Not recommending at all.
July 02 · Aleksandra Lasiecka5 StarsThis Petco on Western (60659) is always super clean, and the staff is friendly and helpful every time I visit. It’s a chill spot to browse — the animals are always cute and fun to look at, especially the reptiles and small critters. I do wish they had some cats available to interact with, that would’ve made the experience even better. Prices are about average, maybe just a tiny bit higher than other places, but the service and clean environment make up for it. Overall, solid spot for pet lovers!
April 24 · Keith R CoburnWondering why some items in specialty pet store are more expensive than in for example Target? Shouldn’t it be opposite way? Otherwise, very nice service and great variety of products
August 06 · Caesar OleksyI’ve been taking my dogs to this Petco for grooming for the past 5 years, and never had an issue until now. Today was the first time I’ve ever been told my dogs were “aggressive,” which is completely untrue. My dogs are calm, sweet, and only react if they’re being mistreated. The way the groomers acted today was completely unprofessional. They were rude, dismissive, and honestly neglectful toward my pets.It was clear they had no patience or care for the dogs, and I left feeling like my pets weren’t even safe. On top of that, the grooming itself was poorly done and still way overpriced for the quality. I’m seriously disappointed. I won’t be bringing my dogs back here again, and I wouldn’t recommend this location to anyone who actually cares about their pets.
June 27 · Alexa Sebastian
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