Petco Introduce
For many in Wisconsin, a pet is a cherished member of the family, and ensuring their health and happiness is a top priority. Whether you’re a seasoned pet owner or a new "pet parent" welcoming a furry, scaly, or feathered friend into your home, having a reliable and comprehensive resource for all their needs is essential. From finding the perfect food to providing enrichment and professional services, the right pet store can make a world of difference.
Petco in Germantown, Wisconsin, is a destination that understands this relationship. This location is more than just a store; it's a comprehensive pet wellness hub designed to support every aspect of an animal's life. The store is known for its wide selection of products and an array of in-house services, creating a convenient one-stop-shop for local pet owners. They cater to a diverse clientele, from traditional dog and cat owners to those who care for fish, reptiles, and small animals, ensuring that no matter the type of pet, their needs can be met.
The core of the Petco experience is its commitment to total pet wellness. This holistic approach means they provide not only the essentials but also a full range of services that contribute to a pet's overall health and happiness. Their expert staff is a key part of this model, offering knowledgeable guidance that can be particularly helpful for those new to pet ownership. A glowing review from a customer who recently adopted their first puppy illustrates this perfectly. They shared, "I stopped in here to this location of Petco directly after I had left the Humane Society when I adopted my first ever four-legged furry friend. And the Petco staff members here were just great, they were all so helpful and accommodating. They got me set me up with everything I was going to need as a new Mom of a puppy." This level of personal attention and support is invaluable, making the transition to pet ownership a positive and seamless experience.
However, it is important to note that, like any business with a wide array of services, individual experiences can vary. While many customers appreciate the comprehensive offerings, some have shared feedback regarding specific services, such as grooming. A customer review mentioned, "Paid over $110 plus tip just to come home and have to brush her again because hair was just falling off of her." This kind of feedback highlights the importance of open communication with staff and a customer's ability to express their needs and expectations clearly for the best possible outcome. Petco generally offers a satisfaction guarantee on its services and encourages customers to communicate any concerns so they can be addressed.
The store is designed to be a hub of community and convenience. Petco regularly hosts in-store events, including pet adoption drives in partnership with local animal welfare organizations, giving local pets in need a chance to find a forever home. They also offer flexible shopping solutions like curbside pickup and delivery, which are especially helpful for those with busy schedules or for large, heavy items like pet food and litter. This blend of retail, professional services, and community engagement makes Petco in Germantown a central part of the local pet landscape.
Location and Accessibility
Petco is conveniently located at N96 W18794 County Line Rd in Germantown, WI 53022, USA. Situated on a main road, the store is easy to find and provides ample parking for visitors. For the convenience of all customers, the store is fully accessible, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These thoughtful accommodations ensure that every member of the community, regardless of mobility, can shop comfortably. The central location in Germantown makes it a quick and easy trip for residents of the village and the surrounding Washington and Waukesha counties.
Services Offered
- On-site, professional dog and cat grooming, including baths, haircuts, and nail trims.
- Pet training services, from puppy classes to advanced obedience training.
- A wide variety of pet supplies for dogs, cats, fish, reptiles, birds, and small animals.
- Aquatics department with a selection of tropical and freshwater fish, and all necessary supplies.
- Reptile section with animals and specialized habitats, food, and accessories.
- Pet adoptions in partnership with Petco Love and local animal shelters.
- Onsite services for professional help and advice.
- Convenient curbside pickup, in-store pickup, and delivery options for online orders.
Features / Highlights
- Comprehensive Product Selection: The store offers a vast array of products, from premium foods to specialized supplies for various types of pets.
- Integrated Services: The combination of retail, grooming, and training services in one location provides a holistic solution for pet owners.
- Expert Staff: The team is trained to offer knowledgeable advice and support, particularly for new pet owners or those with specialized pet needs.
- Accessibility and Convenience: The store is fully wheelchair accessible, and offers multiple ways to shop, including in-store shopping, curbside pickup, and delivery.
- Community Engagement: Through partnerships with local humane societies, the store plays a vital role in facilitating pet adoptions and supporting animal welfare.
- Aquatic and Reptile Expertise: The dedicated sections for fish and reptiles, along with staff knowledge, make it a trusted source for owners of these unique pets.
- Quick Visit Planning: The store is designed for quick and efficient visits, making it easy for customers to get what they need and go.
Contact Information
Address: County Line Rd N96 W18794, Germantown, WI 53022, USA
Phone: (262) 253-3793
What is worth choosing
For residents of Wisconsin, and specifically those in the Germantown area, choosing Petco is about more than just shopping for pet supplies. It's about selecting a partner in your pet’s wellness journey. While the vast product selection is a significant draw, what truly makes this location a worthwhile choice is its integration of services and its customer-centric approach. The fact that you can buy high-quality food, attend a training class, and get your pet groomed all in one location saves valuable time and effort. This holistic model supports the "whole health" of a pet, from their physical needs to their behavioral and social well-being.
The positive experience of the new puppy owner highlights a key strength: the helpfulness and accommodation of the staff. This kind of hands-on support for people embarking on the rewarding journey of pet ownership is invaluable. It provides a foundation of trust and reliability that encourages customers to return. While some customers may have had mixed experiences with specific services like grooming, the availability of these services, combined with a willingness to address concerns, still provides a convenient option for busy pet parents. Furthermore, the store's role in the community, particularly its support for pet adoption, resonates with local residents who are passionate about animal welfare. The combination of comprehensive offerings, expert guidance, and a community-minded approach makes Petco in Germantown a go-to destination for pet owners seeking convenience, quality, and a supportive environment.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos
Petco Location
Petco
County Line Rd N96 W18794, Germantown, WI 53022, USA
Petco Reviews
puppygroomingsellcashieradopteddog foodleiatankbettabag
★ 5★ 4★ 3★ 2★ 1Paid over $110 plus tip just to come home and have to brush her again because hair was just falling off of her. After 2 mins of brushing, this is what we got off of her. This is beyond ridiculous. Never bringing her back here again.
June 05 · Mariana GambinoI stopped in here to this location of Petco directly after I had left the Humane Society when I adopted my first ever four-legged furry friend. And the Petco staff members here were just great, they were all so helpful and accommodating. They got me set me up with everything I was going to need as a new Mom of a puppy. So this has become our store for doggy food and supplies. I love coming in with my new puppy on a regular basis now!
January 22 · Cyclist CutieI used to love this Petco, last time I came in a few days ago the cashier messed up my transaction (fine whatever) and put it in as cash but it somehow still charged my card $100+. The “manager” proceeded to “cancel the transaction” and rang me up again amounting to $200+. Both transactions posted to my account and now I am having to go through trouble with my bank due to someone else’s error.
June 27 · Dani DI purchased a betta for my cycled tank. I tested the water in the cup and the ammonia was 4ppm! And PH was 8.6. Which are both insanely high! Unfortunately the fish never recovered from those conditions when I put him in my warm, clean tank and he died 24 hours after I got him.
August 02 · Tatum KluewerJust adopted from Lucky Mutts. Petco is a few minutes from the house and was able to get me rolling with all of the necessary items. We are regulars (she loves going in the store to shop). Plus we have found items and have some things on regular order from online.
October 18 · N Q (Q)
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