Petco Introduce
For pet owners in Indiana, finding a reliable and comprehensive resource for all your pet's needs is essential. Look no further than Petco, conveniently located on the south side of Indianapolis. This isn't just a place to buy pet food; it's a full-service hub designed to support the health and happiness of every kind of animal family member. Petco offers an expansive selection of products, from everyday essentials to specialized items for fish and reptiles, and combines this with professional services and a staff dedicated to providing expert care and advice. Whether you're a seasoned pet parent or welcoming a new companion into your home for the first time, Petco is here to help you navigate your journey with confidence.
What truly sets this Petco location apart is its commitment to personalized customer service. The experience of one customer, who was "lost because there were so many options" when purchasing a hamster, perfectly illustrates this point. The staff member, Libby, offered patient and knowledgeable assistance, guiding the customer through the necessities and making them feel comfortable and supported. This level of one-on-one attention, which the customer noted was lacking at other stores, is a hallmark of the Petco experience. Furthermore, the store's dedication to ongoing support, such as sending follow-up emails with care information, proves their commitment extends far beyond the point of sale.
---## Location and Accessibility
The Indianapolis Petco store is located at 7565 US 31 S Ste A-01, Indianapolis, IN 46227, USA. Its strategic location makes it a convenient stop for residents on the south side of Indianapolis and those traveling on US 31. The store is designed to be fully accessible to all customers. It features a wheelchair-accessible entrance and a wheelchair-accessible parking lot, making it easy for everyone to shop comfortably. In addition, the store also provides a wheelchair-accessible restroom, which further enhances the convenience and welcoming nature of the establishment.
This location is perfect for a quick visit, whether you’re just picking up a bag of food or need to grab a last-minute item. The layout is clean and well-stocked, allowing for efficient shopping. Plus, with the availability of amenities like Wi-Fi, you can easily look up product information or connect with the Petco app while you're in the store.
---## Services Offered
Petco goes beyond being a simple retailer by providing a wide array of services designed to care for your pet's complete well-being.
- Onsite Services: Petco offers several professional services right in the store, including grooming and vaccination clinics. The staff, including the veterinary professionals, are described as "very, very polite, very nice," and take the time to "explain things" about your pet's health.
- Grooming: The grooming services are a significant asset for local pet owners. Whether your pet needs a full haircut or a simple nail trim, the certified stylists are ready to help. The availability of services like the self-serve dog wash provides a convenient, mess-free alternative to bathing your pet at home.
- Pet Vaccinations: Through Vetco Clinics, Petco offers low-cost pet vaccination clinics on-site, providing a convenient and affordable way to keep your dog or cat's immunizations up to date. This makes essential preventative care more accessible to the community.
- Curbside Pickup & Delivery: For busy individuals, Petco offers flexible shopping options. You can place your order online and choose curbside pickup for a quick, in-and-out experience. Delivery services are also available, bringing your pet's essentials directly to your home.
- In-store Pickup & Shopping: You can choose to order online and have your products ready for a quick in-store pickup. If you prefer to browse, the in-store shopping experience is enhanced by knowledgeable staff who are ready to assist with any questions you may have.
## Features and Highlights
Petco’s strengths lie in its diverse offerings and the quality of its customer interactions.
- Specialized Pet Departments: This location is not just for dogs and cats. It's also a dedicated fish store, a goldfish store, a reptile store, and a tropical fish store. The extensive selection of live animals, along with the specific supplies and equipment they need, makes it a premier destination for hobbyists of all kinds.
- Expert and Compassionate Staff: The staff at Petco are a major highlight. Customer reviews praise individuals like Libby for their patience, kindness, and deep knowledge of animal care. This personal touch is crucial, especially for new pet owners who need guidance on everything from habitat setup to daily care. The staff’s willingness to answer follow-up questions over the phone further demonstrates their commitment.
- Clean and Well-Stocked Environment: The store is consistently described as "clean and well stocked." This attention to detail ensures a pleasant shopping experience and reflects the high standards of animal care maintained on the premises.
- Flexible Payment Options: Petco makes transactions easy by accepting a range of payment methods, including credit cards, debit cards, and NFC mobile payments, so you can pay however is most convenient for you.
## Contact Information
To get in touch with the Petco store in Indianapolis, you can use the following information:
Address: 7565 US 31 S Ste A-01, Indianapolis, IN 46227, USA
Phone: (317) 881-4021
Mobile Phone: +1 317-881-4021
---## What is worth choosing
When it comes to choosing a pet store in Indiana, the Indianapolis Petco stands out as a top contender for a variety of reasons. First and foremost, its ability to serve a wide range of pet owners, from those with traditional dogs and cats to enthusiasts of aquariums and reptiles, makes it a one-stop-shop that saves time and effort. The availability of specialized knowledge and products in one location is invaluable.
Beyond the products, it is the quality of the services and the human-animal bond that Petco fosters that make it a truly worthy choice. The staff’s genuine love for animals and their willingness to go the extra mile, as exemplified by Libby's assistance and the helpful vaccination clinic team, transforms a transactional experience into a relationship built on trust. For local users, this personal connection is what makes Petco more than just a big-box store; it's a partner in ensuring your pet's long-term health and happiness. Their combination of convenience, expertise, and compassionate care makes this Petco location an excellent resource for any pet owner in the Indianapolis area.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
7565 US 31 S Ste A-01, Indianapolis, IN 46227, USA
Petco Reviews
fishgroomingcashierdog foodadoptionvetcouponsuppliescat litterguinea pig
★ 5★ 4★ 3★ 2★ 1I went to the Southside Petco yesterday as my Son was buying me a hamster for Mother’s DayI was lost because there were so many options-What’s needed ? What’s optional?What do I need to take good care of this helpless little hamster? My brain was spinning. Libby to the rescue. You can tell she Love’s animals and she guided me patiently in what the hamster would need. She didn’t make me feel like a bother and patiently helped my granddaughters pick the best Hamster for me.The store is clean and well stocked.After I purchased my adorable Hamster (soon to be named Persimmon) Petco sent me a link in my e-mail giving me all the information needed on how to provide for Persimmon.I still called the Store to ask Libby one more question which she happily answered .We had gone to a couple of other stores before purchasing at Petco and did not get the one on one assistance I felt I needed. Thank you Petco.Thank you Libby.
May 13 · Minnie HoskinsI went there to have shots done at my cat. They were very, very polite very nice and explain things to me about my cat. They were very nice people.
September 15 · Linda HernandezLibby Jakob and others are extremely helpful and easily the nicest employees of the local pet shops. Can't be understated that I've had nothing but great customer service here, above and beyond others.Only bad side is there are only like two people working in the store at all times which is no fault of the employees.
May 29 · TurtI visited the store to take my cat for vaccines with the vetco provided by this store. The lady who checked us in was very kind however the vets lacked friendliness, they didn’t even say hello or anything they just grab the pets and don’t say anything at all. It made the experience very awkward and hostile because out of 3 vets there none of them did as little as a simple hello. They also kept murmuring within each other and glancing over at us making it very uncomfortable. The store itself and the staff at the store are very kind but the vets provided honestly made it very uncomfortable to where we would not come back
July 05 · Teresa ZThis place is horrible. I talked to the same fish guy here for years and since he left about a year or so ago its gotten really bad. The new people dont know squat about fish and the frozen food freezer has been broken for months.Also good luck checking out. I frequently have to wait and wait for someone to show up. Its as if 3 employees are on shift at any given time. One time a girl who looked about 20yo or younger finally walked away from talking with coworkers to ring me up. Takes her time, the coworkers walk up to the register and halfway checking me out she turns to them and says "you really have to try this coffee, you should try it". One of them, who i swear was a manager told her to finish ringing me up first. I said some smart remark about her putting the customer first or something and got a nasty response from the manager.I dont need you children! Even the older managers who are children! I go to Petsmart or UB's, its that easy.
August 13 · Andrew
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