Premier Pet Supply

- 31215 Southfield Rd, Beverly Hills, MI 48025

Introduction / Overview

In the Metro Detroit area, where big-box pet stores are common, Premier Pet Supply stands out as a true local gem in Beverly Hills, Michigan. This small business offers a refreshing, personalized experience that goes far beyond what you'd find at a national chain. Premier Pet Supply is a destination for pet owners seeking quality products, knowledgeable advice, and a genuine community feel. It’s a place where every visit feels like a stop at a friendly neighborhood shop, even though the store is impressively well-stocked.

The philosophy of Premier Pet Supply is centered on exceptional customer service and fostering a strong connection with the local community. A customer review perfectly captures this sentiment, stating, "I love this pet store. I’ve never walked in without someone asking if I need help finding anything. They’re always friendly and always helpful." This kind of service builds trust and makes the shopping experience not just a chore, but a pleasure. The staff is known for being not only kind but also incredibly knowledgeable, ready to offer expert advice on everything from pet nutrition to product recommendations.

Beyond its products, Premier Pet Supply is a hub for community engagement. The store is frequently home to adoption events, training sessions, and other community-building activities. This active role in the local pet community demonstrates a commitment that extends beyond the retail floor. By choosing to shop here, Michigan residents are not just buying pet food; they are supporting a local business that genuinely gives back and helps to connect people with animals in need. This small-town pet store feel, combined with a comprehensive selection of products, makes it a preferred choice for many.

Location and Accessibility

Premier Pet Supply is located at 31215 Southfield Rd, Beverly Hills, MI 48025, USA. Its convenient location on Southfield Road makes it easily accessible for residents of Beverly Hills and surrounding communities like Birmingham, Southfield, and Franklin. The central location is perfect for a quick visit when you need to grab supplies or for a longer trip to explore everything the store has to offer.

The store is committed to providing a welcoming environment for all customers. Its accessibility features include a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that everyone can visit the store comfortably. Additionally, Premier Pet Supply is an LGBTQ+ friendly establishment, creating a safe and inclusive space for all members of the community. This dedication to accessibility and inclusivity further reinforces its role as a supportive local business.

The ability for customers to have a "quick visit" is a key convenience feature. Whether you're just picking up a bag of food or have an hour to browse, the store's layout and efficient service options, like curbside pickup and in-store pickup, make shopping simple and hassle-free.

Services Offered

• Full-Service Pet Store: A comprehensive range of products for dogs, cats, small pets, birds, and reptiles. The store carries a large variety of brands and types of food, including specialty and holistic options.
• Self-Serve Dog Wash: The store offers on-site self-service dog washing stations. As noted in a customer review, this service is convenient and includes everything you need, from shampoos and conditioners to brushes and towels.
• Nail Trims: On-site nail trimming services are available to help with routine pet grooming.
• Community Events: The store regularly hosts adoption events, training classes, and other community-focused gatherings to bring pet owners together.
• Multiple Shopping Options: Premier Pet Supply offers curbside pickup, delivery, and in-store pickup, providing flexibility and convenience for all customers.
• Nutritional Counseling: The knowledgeable staff provides guidance to help pet owners navigate food labels and choose the best nutritional options for their pets.

Features / Highlights

• Exceptional Customer Service: The staff is consistently described as friendly, helpful, and knowledgeable, providing a level of personal service that is hard to find at large chain stores.
• Community Hub: The store’s role as a venue for adoption and training events makes it more than just a retail space; it's a vital part of the local pet community.
• Broad Product Selection: Despite its small-business feel, Premier Pet Supply offers a wide array of products, including high-quality and specialty brands, so you don't have to compromise on choice.
• Customer-Centric Rewards Program: The store’s rewards program, with mindful text alerts and valuable discounts, shows a respect for the customer's time and loyalty.
• Convenient Services: The availability of a self-serve dog wash and on-site nail trims adds value and convenience, making it a one-stop-shop for many pet care needs.
• Inclusive Environment: The store is an LGBTQ+ friendly space, fostering an atmosphere of acceptance and welcome for all members of the community.

Contact Information

Address: 31215 Southfield Rd, Beverly Hills, MI 48025, USA

Phone: (248) 647-4310

Mobile Phone: +1 248-647-4310

What is worth choosing

For Michigan pet owners, choosing Premier Pet Supply is a decision to prioritize quality, community, and excellent service. The most significant reason to shop here is the unique blend of a vast product selection with the warmth and personal touch of a small, local business. As one reviewer mentioned, they "drive right past Petco and PetSmart to Premier Pet Supply every time without a thought." This speaks volumes about the superior experience offered. The staff's willingness to go above and beyond, like bringing extra towels to a customer using the self-serve dog wash, highlights the genuine care and attention that sets them apart.

Beyond the products, the on-site services add incredible value. The self-serve dog wash is a game-changer for many pet owners, providing a convenient and mess-free way to keep their dogs clean. The added bonus of being a community events space means you're not just a customer; you're part of a larger network of pet lovers. This active role in the community makes every purchase feel more meaningful.

Furthermore, the rewards program is a practical and well-designed incentive for loyalty, proving that the business respects its customers. The mindful communication, with texts for specific discounts, ensures you get relevant information without being spammed. By choosing Premier Pet Supply, you're not only getting high-quality supplies and services; you're also supporting a local, inclusive business that values its customers and actively contributes to the well-being of the entire pet community in Metro Detroit.

Premier Pet Supply

31215 Southfield Rd, Beverly Hills, MI 48025, USA