Reptile Encounter Introduce
For enthusiasts of scaly and slithery friends in Ohio, finding a reliable and knowledgeable source for pets and supplies can be a challenge. That's where Reptile Encounter, a hidden gem in Broadview Heights, comes in. This isn't just another pet store; it is a specialized, women-owned small business that has quickly become a trusted name in the local reptile community. For those who are passionate about bearded dragons, tarantulas, turtles, and other exotic creatures, this store offers a level of expertise and quality that is hard to find elsewhere. The team's commitment to the health and happiness of their animals, combined with a clean and welcoming environment, sets them apart from larger, more impersonal chain stores. This article will provide a closer look at why Reptile Encounter has become a go-to spot for so many Ohioans and why it's a place you'll want to support for all of your exotic pet needs.
Reptile Encounter has built a solid reputation based on its commitment to high standards and personalized service. The owner, Kim, and her team are known for their passion and extensive knowledge, which they are always willing to share with customers. The fact that this is a women-owned small business resonates with many in the community who are looking to support local entrepreneurs. Customers consistently note the cleanliness of the store and the well-being of the animals, which is a testament to the care and attention they receive. Every enclosure is clean and well put together, and all the animals, from tarantulas to turtles, appear healthy and content. This focus on animal welfare creates a sense of trust and confidence for buyers, which is paramount when purchasing a live animal. It’s this dedication to quality and a friendly, smiling staff that turns first-time visitors into loyal, returning customers, making Reptile Encounter a vital part of the Broadview Heights community.
Reptile Encounter is conveniently located at 8133 Broadview Rd, Broadview Heights, OH 44147, USA. Its location is easily accessible for residents of Broadview Heights and surrounding areas, including Brecksville, Parma, and Strongsville. The store provides service options that cater to the modern customer, including in-store shopping, in-store pickup, and even delivery, offering flexibility and convenience. The store's accessibility features, such as a wheelchair accessible parking lot, ensure that all community members can visit without any hassle. Once inside, the layout is designed for a pleasant in-store shopping experience, allowing customers to easily browse the extensive selection of animals and supplies. This combination of a central location and customer-friendly services makes it a great spot for both a planned, in-depth visit or a quick trip to grab a bag of live feeders. It's clear that the business has put a lot of thought into making the customer experience as smooth and enjoyable as possible.
As a specialized reptile store, Reptile Encounter offers a range of services and products tailored specifically to the needs of exotic pet owners. This isn't a place you'll find dog food or cat toys, but you will find everything you need for your scaly or amphibious friends. Their curated selection and expertise set them apart, making them an authoritative source for this niche market. They understand the specific requirements for different species and can guide customers on everything from proper lighting and heating to appropriate diets. The variety of live feeders is a major draw for many customers, who appreciate the consistent supply and quality. The store's services are designed to support the entire lifecycle of a reptile owner's journey, from selecting a new pet to providing all the necessary maintenance supplies. This specialization allows them to excel in their field and provide a superior level of service that is highly valued by the local community.
- Extensive Selection of Live Animals: The store offers a great selection of healthy and happy animals, including bearded dragons, tarantulas, and turtles, as well as tree frogs.
- Wide Variety of Live Feeders: They have an impressive and well-stocked live feeder section, which is a major convenience for reptile owners.
- Quality Enclosures and Supplies: The store carries a full range of supplies, and customer reviews note how well put together the enclosures are, reflecting the quality of their products.
- Flexible Shopping Options: They offer in-store shopping, in-store pickup, and delivery services to accommodate different customer needs.
- Expert Knowledge and Advice: The staff, including owner Kim, is described as amazing, friendly, and knowledgeable, providing valuable guidance to customers.
- Convenient Payment Methods: The store accepts both debit cards and NFC mobile payments, making transactions quick and easy.
What truly makes Reptile Encounter a gem for the Ohio reptile community are its unique features and highlights. It’s the kind of place that creates a lasting positive impression. The store is consistently praised for being exceptionally clean, which is a significant factor for any pet store, especially one with live animals. The well-being of the animals is a top priority, and customers can see this firsthand, noting how healthy and happy all the critters look. This dedication to animal welfare builds a strong foundation of trust with customers. The staff's friendly and smiling faces create a welcoming atmosphere that makes every visit a pleasure. Their fair prices are another major highlight, with one customer even receiving a 10% discount on their enclosure, demonstrating the store's commitment to providing great value. It's a place where you feel like you've found a secret spot that truly cares about the animals and the people who love them. This combination of a clean environment, healthy animals, and genuinely friendly service is what makes this small business a true standout in the state of Ohio.
- Exceptional Cleanliness: Reviewers are consistently impressed with how clean the store and the animal enclosures are, reflecting a high standard of care.
- Healthy and Happy Animals: Customers note that the animals appear well-cared-for and healthy, which is a crucial factor for a reptile store.
- Friendly and Knowledgeable Staff: The staff receives high praise for being super friendly, knowledgeable, and helpful, making the shopping experience enjoyable.
- Great Prices and Deals: The store is known for having great prices, and they even offer discounts, providing excellent value to their customers.
- Strong Customer Loyalty: Customers who discover this "hidden gem" vow to return, demonstrating the store's ability to build lasting relationships with its clientele.
- Specialized Focus: Unlike general pet stores, their singular focus on reptiles and exotics allows them to provide a superior selection and a deeper level of expertise.
For more information or to inquire about a specific reptile or a type of feeder, you can contact Reptile Encounter directly. The knowledgeable staff is ready to assist you and answer any questions you may have. The store is located at 8133 Broadview Rd, Broadview Heights, OH 44147, USA. You can reach them by phone at (440) 736-7030 or +1 440-736-7030. They look forward to seeing you and helping you find everything you need for your pets.
For Ohio residents, particularly those in the Cleveland area, choosing a reptile store that you can trust is a significant decision. What is worth choosing about Reptile Encounter is its unwavering commitment to quality and customer satisfaction. The reviews from real customers tell a powerful story of a business that is doing things right. A customer who bought a bearded dragon, Mario, from the store was so impressed by the clean environment, the happy and healthy animals, and the amazing staff that she felt compelled to write a glowing review. The 10/10 recommendation and the vow to return are testaments to the positive experience the store provides. Another reviewer was thrilled with the amazing prices, the friendliness of the staff, and the well-put-together enclosures. They noted that the store has everything from tarantulas to turtles, and an "awesome feeder section," highlighting the comprehensive nature of their inventory. The fact that this is a women-owned small business adds an extra layer of appeal, as it provides a personal and community-focused alternative to larger corporations. When you shop here, you're not just buying a pet or supplies; you're supporting a business that genuinely cares about its animals and its customers. For anyone in Ohio seeking a place that combines expert knowledge, fair prices, and a truly compassionate approach to reptile care, Reptile Encounter is a hidden gem that is well worth the visit.
Reptile Encounter Details
From the business
- Identifies as women-owned
- Small business
Service options
- Delivery
- In-store pickup
- In-store shopping
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Payments
- Debit cards
- NFC mobile payments
- Credit cards
Reptile Encounter Photos










Reptile Encounter Location
Reptile Encounter
8133 Broadview Rd, Broadview Heights, OH 44147, USA
Reptile Encounter Reviews
pricesselectionhealthybearded dragonturtleshabitatstarantulasdry goodstree frogfeeders
★ 5★ 4★ 3★ 2★ 1Today I got my 11mo beardie, Mario, from reptile encounter! Kim was amazing! The store is very clean, all of the animals enclosures were clean and all of the animals looked healthy and happy, with a great selection of live feeders!!! As someone who does not shop with the chain pet stores I was very impressed and happy to find this hidden gem, and I will be returning! Great prices & smiling faces,Also got 10% off on my enclosure! 10/10 recommend!!!!
May 13 · Melissa Rhoadsamazing prices and the staff was super friendly! the store was super clean and the enclosures were so well put together. they have everything from tarantulas to turtles, and an awesome feeder section! i'll be sure to come back to get some tree frogs!
March 30 · Nate TitschingerWould absolutely come here again.Firstly the store is beautiful and reminds me almost of a high end boutique. It’s clean and crisp and has some beautiful work done from someone local who helps design pieces for enclosures.The owner is such a sweet lady and took time to talk with my boyfriend and I about what we were interested in and getting a feel for us as pet owners which I appreciate. I learned she used to work as a vet tech for over 12 years so she is now doing this out of passion. Her number one priority was that the animals were going to a good home.We left with 3 tarantulas that were amazingly priced and well cared for. The enclosures were big enough and you could tell they were fed well and that she knew what she was doing. We got to keep the enclosures as well which were all pretty nice.I’ll update photos as we rearrange the enclosures a little more to our personal style.Absolutely recommend.
July 31 · Laura Kocinski (Liv)Saw this AMAZING store online a few days ago and thought I’d decide to check it out. Everything was EXCELLENT when I visited the store from the customer service to the products they carry to the wonderful and beautiful reptiles they had as well which are all placed in very nice looking terrariums. I bought 4 White Dumpy baby tree frogs from them and I couldn’t have asked for a more better group of frogs, I absolutely love them!!! 10/10 RECOMMEND THIS STORE!!!!!!!!!!
March 26 · Frandy SalinasMy 1st time here and it was absolutely beautiful inside, best customer service ever! The lady who owns it was so very sweet and helpful. They have the cheapest/the best prices out of all reptile stores in the area. Definitely will be back & I recommend this place to anyone with reptiles. Best experience.
May 12 · Jordan Ebbing
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