The Puppy Burrow

- 3236 PA-940 Suite 112, Mt Pocono, PA 18344

Finding the perfect furry friend to welcome into your home is a significant and joyful moment. For residents in and around Pennsylvania, The Puppy Burrow stands out as a unique and caring pet store experience. Situated in the scenic Mt Pocono region, this small business has earned a reputation for its deep commitment to the well-being of its puppies and the families they serve. Unlike traditional pet stores, The Puppy Burrow operates with a personalized touch, creating an environment that feels less like a retail establishment and more like a community hub for animal lovers. Their philosophy is centered on ensuring each puppy is healthy, happy, and matched with the right forever home. This dedication extends far beyond the point of sale, with the owners, Mark and Tammy, maintaining a genuine interest in the lives of the puppies long after they've left the store. They are known for their exceptional care and the seamless process they've created to make adding a new family member a positive and memorable experience. Their hands-on approach and unwavering support have made them a trusted resource for new and experienced pet owners alike throughout the state.

The Puppy Burrow is not just a place to buy a pet; it's a place where relationships are built and cherished. The staff, led by the owners, takes the time to get to know each prospective owner, understanding their lifestyle and what they are looking for in a companion. This careful matching process ensures that the transition for both the puppy and the new family is as smooth as possible. Their extensive knowledge of various breeds and their individual needs allows them to provide valuable guidance and support. The atmosphere inside the store is consistently described as warm, welcoming, and clean, reflecting the high standards of care maintained for all the animals. This professional yet compassionate environment reassures visitors that the health and happiness of the puppies are the top priority. From the initial inquiry to ongoing check-ins, The Puppy Burrow sets itself apart by fostering a supportive community and demonstrating a level of care that goes above and beyond expectations. This commitment to their animals and their customers has solidified their status as a beloved local institution in Pennsylvania.

The store’s commitment to transparency and post-sale support is what truly distinguishes it. Many customers have shared stories of the owners staying in contact, asking for updates, and even arranging special reunions. This level of dedication is rarely seen in the industry and speaks volumes about the genuine love and passion that Mark and Tammy have for what they do. They understand that a pet is a long-term commitment and are always available to answer questions or offer advice as the puppy grows. For those who may have had reservations about pet stores in the past, The Puppy Burrow offers a refreshing and positive alternative. It's a place where the welfare of the animals is paramount, and the process of bringing a new puppy home is handled with care, empathy, and professionalism. Whether you're a first-time pet parent or looking to expand your furry family, The Puppy Burrow provides a trusted and compassionate path to finding your new best friend.

Location and Accessibility

The Puppy Burrow is conveniently located at 3236 PA-940 Suite 112, Mt Pocono, PA 18344, USA. This accessible location makes it a central and easy-to-reach destination for residents throughout the Poconos and surrounding areas. For those traveling by car, the store’s address on PA-940 makes for a straightforward drive. A significant advantage for all visitors is the store's dedication to accessibility. The location features a wheelchair-accessible entrance, ensuring that everyone can visit the puppies comfortably. Additionally, there is a wheelchair-accessible parking lot, making it a stress-free experience from the moment you arrive. The store's thoughtful consideration for accessibility reflects its welcoming nature and commitment to serving all members of the community. Its position within the Mt Pocono area also makes it a pleasant outing, often surrounded by the natural beauty of the region. Whether you're coming from nearby towns or making a dedicated trip, the store's location is easy to find and navigate, offering a welcoming experience for every visitor.

Services Offered

• Puppy Selection and Consultation: The Puppy Burrow specializes in helping you find the perfect puppy for your home. The staff provides personalized consultations to understand your needs and lifestyle, ensuring a great match between you and your new furry companion. They have a variety of puppies available, with new ones coming in regularly.

• Customer Support and Follow-Up: The business is known for its exceptional post-sale care. The owners, Mark and Tammy, maintain contact with customers, providing ongoing support, answering questions, and even asking for updates on the puppies they've helped place in new homes. This level of dedication is a core part of their service.

• Guidance for First-Time Pet Parents: For individuals or families who are new to owning a dog, The Puppy Burrow provides invaluable guidance. They take the time to explain the needs of the specific breed, offer advice on training, and ensure you feel prepared and confident in your new role as a pet parent.

• Reunions and Community Building: As evidenced by customer reviews, the store goes above and beyond to foster a sense of community. They have been known to stay open late for puppy reunions, allowing previous customers to bring their grown dogs back to visit, which speaks to the strong bond they form with their clients and animals.

Features and Highlights

• Genuine Care for Puppies: The most significant highlight of The Puppy Burrow is the genuine love and care the owners and staff show for every single puppy. They are described as being deeply devoted, treating the puppies not just as merchandise but as living, feeling beings. This compassionate approach is evident in the health and temperament of the dogs.

• Owner-Operated with a Personal Touch: As a small, family-run business, The Puppy Burrow offers a personalized experience that large chains simply cannot match. The owners, Mark and Tammy, are directly involved in every step of the process, from caring for the puppies to helping customers. Their personal investment makes a huge difference in the overall experience.

• Positive Temperament of Puppies: Customer testimonials consistently praise the wonderful temperaments of the puppies. This is a direct result of the loving and attentive environment in which they are raised, ensuring they are well-socialized and ready to become a part of a family.

• Welcoming and Accessible Environment: The store is committed to providing an inclusive space. With a wheelchair-accessible entrance and parking lot, it ensures that all members of the community can visit comfortably. Inside, the atmosphere is clean, organized, and inviting.

• Modern Payment Options: The Puppy Burrow accepts various payment methods for customer convenience, including standard debit cards and modern NFC mobile payments, making transactions quick and easy.

• Complimentary Wi-Fi: For the convenience of visitors, Wi-Fi is available in the store, allowing you to stay connected while you browse or wait.

Contact Information

Address: 3236 PA-940 Suite 112, Mt Pocono, PA 18344, USA

Phone: (570) 580-0405

What is worth choosing

When considering a pet store in Pennsylvania, The Puppy Burrow stands out for a multitude of reasons, making it a truly worthwhile choice. It's more than just a place to acquire a puppy; it's a dedicated community resource for new and existing pet owners. The most compelling reason to choose The Puppy Burrow is the profound level of care and personal investment demonstrated by the owners, Mark and Tammy. Their devotion goes beyond business, reflecting a genuine love for animals and a commitment to their well-being. They have successfully changed the perspective of many who were previously skeptical of pet stores, proving that a compassionate and ethical approach is not only possible but central to their operation. The hands-on, personalized service ensures that you are not just making a purchase, but building a relationship with a team that truly cares about the happiness of both you and your new pet. The seamless process, from the initial meeting to the careful selection and continuous support, makes the journey of bringing a new puppy home a joyous and stress-free one. The Puppy Burrow's focus on matching the right puppy with the right family ensures a higher chance of a successful and lasting bond. The fact that the owners stay in touch, offering advice and even arranging reunions, speaks volumes about their integrity and commitment. For anyone in Pennsylvania seeking a new furry family member, choosing The Puppy Burrow means choosing a business that is ethical, caring, and truly dedicated to the welfare of every animal that passes through its doors. It is an investment not just in a pet, but in a long-term partnership with people who will support you on your pet-parenting journey. The positive reviews and heartfelt testimonials from satisfied customers are a powerful testament to the exceptional experience they provide, making them a top choice for anyone in the region.

The Puppy Burrow

3236 PA-940 Suite 112, Mt Pocono, PA 18344, USA