Pet Palace Inc Introduce
In the heart of Pennsylvania, finding a reliable and ethical pet store is a top priority for families and individuals looking to add a new furry member to their homes. Pet Palace Inc, located in Scranton, has established itself as a go-to destination for pet lovers seeking not just a wide array of supplies, but also a trustworthy place to find a new companion. This article serves as a comprehensive guide to what makes Pet Palace Inc a standout business in the community, from its accessible location and extensive product offerings to its unwavering commitment to animal welfare and customer support. It is more than just a store; it's a place where passion for pets and genuine care for people come together to create a truly exceptional experience.
The decision to welcome a new pet into your life is a significant one, and the environment from which they come is a key factor in their future health and happiness. Pet Palace Inc has built its reputation on transparency and dedication. The store is known for its clean, welcoming atmosphere and for ensuring that the puppies they offer are well-cared for. This commitment is reflected in the enthusiastic reviews from customers who have found their forever friends here. One review highlights the positive experience of a family that purchased two dogs from the store, praising the staff's knowledge and the owner's round-the-clock availability for support. This level of post-purchase care—providing advice on everything from vet visits to helping the new pet adjust—shows a level of commitment that goes far beyond a simple transaction. The review further notes that their dogs, even a "whimpering" one that just needed to adjust, turned out to be the "best dogs we've ever had."
Another glowing testimonial emphasizes the cleanliness and pleasant environment of the store, noting that it "smells nice, and the puppies are well cared for." This customer, who also purchased two puppies, praised the knowledgeable staff who took the time to let their family play with the dogs and answered all their questions. The emotional attachment of the staff, who were visibly tearful when saying goodbye, speaks to the genuine love they have for the animals. The customer's willingness to "never have purchased my dogs from here if I thought they had come from anywhere except a reputable breeder" further solidifies the store's reputation for ethical practices. The fact that the owner encourages calls for help and provides ongoing support demonstrates a level of care that extends well beyond the sale, making Pet Palace Inc a trusted family business in Pennsylvania.
Pet Palace Inc is conveniently situated at 251 Scranton Carbondale Hwy, Scranton, PA 18508, USA. Its location on a major highway makes it easily accessible for residents of Scranton and surrounding communities. For the convenience of all customers, the store is equipped with a wheelchair-accessible entrance and a wheelchair-accessible parking lot. This commitment to accessibility ensures that everyone can visit the store comfortably. The business is also designed for a quick visit, which is ideal for customers who need to pop in for pet supplies or for those who have a busy schedule. The ability to make payments using credit cards, debit cards, and NFC mobile payments (like Apple Pay or Google Pay) adds to the convenience, providing a seamless and modern shopping experience.
While primarily known for their puppies, Pet Palace Inc offers more than just new pets. Their services and offerings are tailored to support pet owners at every stage of their journey.
Onsite Services: The store provides a variety of onsite services, including assistance with pet selection and comprehensive advice from knowledgeable staff.
Puppy Sales: Specializing in healthy, well-socialized puppies from reputable breeders, ensuring a great start for new pets.
Pet Supplies: A broad range of high-quality pet products, including food, toys, treats, and accessories for various animals.
Ongoing Support: The owners and staff are available for post-sale support, offering advice and reassurance to help new pet owners with the transition.
Meet and Greets: They encourage customers to bring their own dogs in for meet and greets, helping to socialize pets and build a community around the store.
Several key features make Pet Palace Inc a preferred choice for pet lovers in Pennsylvania.
Family-Owned Business: Customers consistently praise the family-owned nature of the business, noting the genuine care and love the owners and staff show for the animals and their clients.
Ethical Sourcing: The store prides itself on working with reputable breeders, a fact that is highly valued by customers concerned about the welfare of the animals.
Exceptional Customer Service: Beyond the sale, the staff and owner are praised for their knowledge, availability, and willingness to help with any issues that may arise.
Clean and Welcoming Environment: The store is noted for being very clean and well-maintained, creating a pleasant shopping experience for everyone.
Convenient Payment Options: The acceptance of a variety of payment methods, including NFC mobile payments, makes transactions quick and easy.
Accessibility: With a wheelchair-accessible entrance and parking lot, the store ensures it is a welcoming place for all community members.
For more information or to visit, you can use the following contact details:
Address: 251 Scranton Carbondale Hwy, Scranton, PA 18508, USA
Phone: (570) 347-5808
Mobile Phone: +1 570-347-5808
So, why is Pet Palace Inc worth choosing? The answer lies in their comprehensive approach to pet care, which extends far beyond the typical retail model. They are a family business built on trust, ethics, and a deep love for animals. This is not just a place to buy a new pet; it's a partner in your pet ownership journey. The staff's genuine emotional connection to the animals they sell and their willingness to provide continuous support and advice sets them apart from larger chain stores. The store's commitment to sourcing from reputable breeders ensures that customers can feel confident about their new pet’s health and well-being. From the moment you walk in and notice the clean, pleasant atmosphere to the incredible post-sale support, Pet Palace Inc offers a unique and invaluable service to the Pennsylvania community. For anyone in the Scranton area looking for a new family member or high-quality pet supplies, this pet store comes highly recommended for its integrity, care, and dedication to both animals and people.
Pet Palace Inc Details
Service options
- Onsite services
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Pet Palace Inc Photos










Pet Palace Inc Location
Pet Palace Inc
251 Scranton Carbondale Hwy, Scranton, PA 18508, USA
Pet Palace Inc Reviews
pricescagespuppy millhealthadoptedtoysratsbreedhomesale
★ 5★ 4★ 3★ 2★ 1We bought 2 dogs from this place and we were so lucky. We received the most wonderful dogs and had so much help from staff and the owner. We had no issues with our first pup, and we loved him that much that we came back for a second. The second pup we brought home and he was whimpering so we were worried something was wrong with him. The owner was available around the clock with any questions and advice to help our family adjust to our new addition. He recommended vet visits, products, advice and reassurance throughout. It turned out that our dog had no health issues, just adjusting to his new enviroment. They're both happy and healthy dogs. The best dogs we've ever had. Thank you so much for this experience. 100% recommend.
November 06 · Elena CliffI absolutely love going into this store! It’s very clean, smells nice, and the puppies are well cared for. My family and I purchased 2 puppies from them last year. They were very healthy and extremely energetic. The staff was very knowledgeable and gave us time to play with the pups. We were even told that we could bring our dog in for a meet and greet. They answered all of our questions and helped us pick out some of their favorite toys to bring home. Some of the staff had grown attached to our girls and visibly had tears when they were saying goodbye. The staff even showed me a couple cute videos that were taken of my puppies during their playtime. We had a couple issues with taking 2 sisters home and I called the owner (which they encourage you to do) and he helped tremendously and offered several suggestions to work through the issues. It is so nice to have an owner that cares beyond the sale. Since then, I have brought the pups in several times to visit and every single time, they run to them, with their butts wiggling. I cannot recommend this place strongly enough in this area, if you are looking for a nice family business with employees that love and care for the animals. I would never have purchased my dogs from here if I thought they had come from anywhere except a reputable breeder.
October 16 · Robin MathersJust took my puppy back for a visit with the staff. They had a happy reunion. The shop uses local sourcing to avoid abusive breeders for their dogs. Love my baby!
October 20 · Forged With FiberWish i could give 0 stars. My boyfriend and I went here the other day and the bunnies had NO food, water or hay. They were eating their own feces. They looked sick. The bedding in their enclosure was NOT the correct one for them to have. They were in fish tanks. This place needs to be shut down. They dont care for their animals here.
January 19 · Haylie SekelskyThe employees here are very caring about their animals. Very good experience. Our puppy we brought home was healthy and happy. She loves when we visit the store, where she remembers the girls, and is very excited to see them.
June 27 · Jamy Kovolenus
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