Zoomania

- 7050 Allentown Blvd Unit # 1, Harrisburg, PA 17112

For pet lovers in Harrisburg and the wider Pennsylvania region, finding a local pet store that you can trust is a key part of responsible pet ownership. Zoomania, a small business located at 7050 Allentown Blvd Unit #1, has been a part of this community, offering a range of pets and supplies. As a small business, it often has the potential to offer a more personal and curated experience compared to large chain stores. Zoomania appears to cater to a variety of animals, including reptiles, as highlighted by a customer who purchased a corn snake. They also have a selection of small animals and even offer cats for adoption, indicating a broader focus beyond just supplies. The store’s mission, as with many small pet shops, is to serve as a convenient and accessible resource for local pet owners.

The experience at Zoomania, however, seems to be a mix of positive and negative, as reflected in customer reviews. One customer praised the store as a "lovely small petstore" and highlighted the helpfulness of one male employee, describing him as "absolutely lovely" with "very good customer service skills." This positive interaction led the customer to purchase a healthy corn snake, with all enclosures appearing "very suitable for the animals." This speaks to the potential for a great experience with a knowledgeable staff member. However, the same customer noted a "sour taste" left by another employee who "didn't seem to want to be bothered by anyone." This indicates a potential inconsistency in customer service that can impact a visitor's overall impression.

Another review raises more significant concerns, particularly regarding the welfare of the animals and the store's practices. This customer's experience with a pregnant hamster and the lack of proper guidance or compensation from the store led them to label it a "SCAM." They also noted that young workers seemed uninformed and that the owner was unresponsive. These serious accusations, including claims about hamsters being incorrectly housed and a pregnant one being sold, paint a troubling picture of the store's animal care and business ethics. While some customers find healthy animals and a helpful staff member, others have had very negative experiences, especially concerning the health of the animals and post-purchase support. This makes it a place with a varied reputation in the community, with some people feeling very strongly about their negative experiences.

Zoomania is located at 7050 Allentown Blvd Unit #1, Harrisburg, PA 17112, USA, making it a convenient stop for residents in the area. Its location is part of a commercial unit, which is typical for small retail businesses. The store is designed for convenience, as noted by the "Quick visit" feature, suggesting that it is set up for customers to easily find what they need without a long and drawn-out shopping trip. The store also places a high priority on accessibility, providing a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures that all members of the community can access the business comfortably. These features are a testament to the store's commitment to serving all local residents.

As a small business, Zoomania offers a focused range of products and services, primarily centered around pet sales and supplies. Their inventory is curated to meet the needs of their specific clientele, which includes owners of reptiles and small animals.

• In-store Shopping: The traditional shopping experience, allowing customers to browse the aisles and view the animals in their enclosures.
• Onsite Services: The store provides on-site services, likely including animal sales, and may offer advice or support for pet care.
• Animal Sales: Zoomania sells a variety of animals, including reptiles like corn snakes, and small animals such as hamsters. They also feature cats available for adoption.
• Pet Supplies: The store offers essential supplies such as food, habitats, decor, and lighting for the animals they sell, including feeder mice and insects.
• Pet Adoption: The store partners with local organizations or shelters to provide cats for adoption, connecting them with new homes.

Zoomania offers a few key features that are important for customers to know before they visit. These features contribute to the overall shopping experience.

• Small Business: As a small, local business, it has the potential for personalized service and a unique product selection that may not be found in larger chains.
• Accessibility: The store is equipped with a wheelchair accessible entrance and parking lot, demonstrating an effort to accommodate all customers.
• Modern Payments: The business accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions quick and easy.
• Quick Visit: The store is designed for a quick and efficient shopping experience, perfect for grabbing essential supplies.
• Live Animals: Zoomania has live animals for sale, providing an opportunity for customers to see and interact with potential pets.

For all your pet care needs, you can contact Zoomania directly. The store is located at 7050 Allentown Blvd Unit #1, Harrisburg, PA 17112, USA. You can reach them by phone at (717) 695-7396 or on their mobile phone at +1 717-695-7396. It's recommended to call ahead for more specific information on products or animal availability.

What is worth choosing about Zoomania? The reviews paint a complex picture, and the decision to shop here depends on what a customer values most. On one hand, there are clear signs of a dedicated employee and healthy animals, as evidenced by the positive experience with the corn snake purchase. This suggests that a positive outcome is possible, and the store does have some knowledgeable and caring staff. The presence of cats for adoption also shows a commitment to rehoming animals, which is a commendable effort for a small business. The accessibility features are also a significant positive for the community.

However, the negative reviews, particularly the one regarding the hamsters, are a serious concern. The accusations of selling a pregnant hamster, providing incorrect information, and a lack of accountability from the owner are very troubling. This highlights a potential risk for customers, especially those who are new to a specific type of pet and rely on the staff for accurate information. For someone looking for a straightforward, hassle-free experience with a guarantee of quality and support, the inconsistencies in customer service and the serious animal welfare concerns raised by at least one review may be a deterrent. Ultimately, the choice to patronize Zoomania is a personal one, weighing the potential for a positive experience with a dedicated staff member against the documented risks of poor customer service and questionable animal care practices. For some, the opportunity to support a small local business and find a unique pet may be worth the risk, while others may prefer to find a pet store with a more consistent and positive track record.

Zoomania

7050 Allentown Blvd Unit # 1, Harrisburg, PA 17112, USA