Ilene Segal, DVM

- 18 Spring St, West Roxbury, MA 02132

Introduction / Overview

For pet owners in West Roxbury and the greater Boston area, finding a veterinary practice that offers a comprehensive approach to animal health is a top priority. Ilene Segal, DVM, and her team at Parkway Veterinary Hospital provide just that—a full-service companion animal hospital committed to offering quality veterinary care throughout the entire life of your pet. Established in 1996, this practice has become a trusted partner for local families, providing a wide range of services from routine check-ups and preventative care to complex surgical procedures and specialized therapies. The clinic’s philosophy is built on a foundation of compassion, client education, and personalized attention to the unique needs of each animal. While the information provided mentions "Ilene Segal, DVM" as the name, the broader context of public information points to the practice's name being Parkway Veterinary Hospital, which was founded by Dr. Segal herself. This highlights her central role in creating a professional and welcoming environment. Clients consistently praise the helpful and kind staff, who are dedicated to providing excellent service and care. This commitment to both the pets and their owners makes Parkway Veterinary Hospital a standout choice for those seeking reliable and compassionate veterinary services in Massachusetts.

Location and Accessibility

Parkway Veterinary Hospital is conveniently located at 18 Spring St, West Roxbury, MA 02132, USA. This is a central and easily accessible location for residents of West Roxbury and nearby communities. While the provided information does not include details on accessibility, many modern veterinary practices in the area strive to be accommodating. The clinic operates by appointments recommended, which is a key feature for managing a busy schedule and ensuring that each pet receives the proper time and attention from the veterinary team. This structure minimizes wait times and creates a more relaxed environment for both pets and their owners. A restroom is available on site for client use. The clinic’s location in a well-established area of West Roxbury makes it a familiar and straightforward destination for pet owners, reducing the stress of travel during what can be an anxious time for a pet.

Services Offered

Parkway Veterinary Hospital provides a wide array of services that cover the full spectrum of a pet's health needs, from preventative care to advanced medical treatments. Their goal is to be a one-stop-shop for all things related to your dog or cat’s well-being. The services include:

• Complete Medical and Surgical Care: Offering a full range of medical and surgical procedures for illness, injury, and routine care. This includes routine spay and neuter services, as well as more complex surgical procedures.
• Exams and Preventative Care: Providing routine physical examinations, which are essential for early detection of diseases. They also offer preventative care for kittens and puppies, establishing a foundation for a healthy life.
• Pet Dental Care: A strong emphasis on dental health, with services ranging from routine dental cleanings to more advanced procedures for dental disease. They utilize diagnostic imaging like digital radiology to get a complete picture of your pet’s oral health.
• Diagnostic Imaging and Testing: Equipped with modern technology for diagnostics, including pet digital radiology, ultrasound, and echocardiography, allowing for precise and non-invasive examinations.
• Emergency Care: While they are not a 24/7 emergency hospital, they provide emergency veterinary care during office hours for urgent situations, offering a crucial lifeline for pet owners in a crisis.
• Specialized Therapies: Dr. Segal has a special interest in and provides canine rehabilitation services and veterinary acupuncture. These services can be highly beneficial for pets with pain, mobility issues, or those recovering from surgery or injury.
• Grief Support: The team understands the deep bond between pets and their owners and offers pet loss support and grief resources, demonstrating a compassionate approach that extends beyond medical care.
• Pet Products and Pharmacy: They have an in-house pharmacy for prescription refills and offer a variety of pet products, including flea & tick preventatives, for the convenience of their clients.
• Other Essential Services: This includes microchipping for pet identification, issuing international health certificates for pet travel, and providing pet care information to educate owners.

Features / Highlights

• Comprehensive Care Model: The ability to handle everything from routine check-ups and vaccinations to specialized procedures like canine rehabilitation and acupuncture makes this a truly full-service hospital. This provides peace of mind for pet owners who prefer a single, trusted provider for all their animal’s health needs.
• Specialized Expertise: Dr. Segal’s advanced certifications in canine rehabilitation and veterinary pain management set the practice apart. This focus on physical rehabilitation and alternative therapies is a significant benefit for pets with mobility challenges or chronic pain.
• Emergency Care During Office Hours: Having the capability to handle emergency situations, even if not 24/7, is a crucial service that can make a difference during a pet's health crisis.
• Emphasis on Client Education: The clinic's commitment to providing pet care information and educating owners on preventive care empowers clients to be active partners in their pet’s health.
• Caring and Professional Staff: As noted by a customer, the staff are "helpful people," which is a simple but powerful testament to the positive and supportive environment they create for both animals and their owners.
• Pet-Centric Approach: The range of services, including grief support, shows that the hospital cares for the entire well-being of the pet and the emotional needs of the owner, recognizing the important role pets play in our lives.

Contact Information

To schedule an appointment or to learn more about the services offered, you can contact Parkway Veterinary Hospital. Appointments are recommended for all visits. The contact details are:

Address: 18 Spring St, West Roxbury, MA 02132, USA

Phone: (617) 469-8400

What is worth choosing

For residents of West Roxbury and the broader Boston metropolitan area, choosing Parkway Veterinary Hospital is a decision that means opting for a trusted and comprehensive partner in pet health. What makes this practice particularly worth choosing is its blend of traditional veterinary medicine with specialized, modern therapies. The presence of Dr. Segal, with her expertise in canine rehabilitation and acupuncture, provides a unique and valuable resource for pet owners dealing with chronic pain, age-related mobility issues, or post-surgical recovery. This forward-thinking approach to care sets them apart from many general practices. Furthermore, the hospital’s ability to provide complete medical, surgical, and dental care all in one location streamlines the pet care process, offering a great deal of convenience and peace of mind. Instead of managing multiple providers, you can rely on one team that knows your pet’s full health history. The emphasis on client education, a strong point of the clinic's philosophy, empowers you as a pet owner to make informed decisions and be an active participant in your animal's well-being. The simple yet powerful review from a customer—"Great services helpful people"—speaks volumes about the kind, professional, and supportive environment they have cultivated. By choosing Parkway Veterinary Hospital, you are not just selecting a veterinarian; you are selecting a team of dedicated professionals who are committed to providing the highest quality of care and support for you and your beloved companion throughout their life, making it a truly exceptional resource in the Massachusetts community.

Ilene Segal, DVM

18 Spring St, West Roxbury, MA 02132, USA