Robertson Edsel DVM

- 2723 W Olive Ave, Burbank, CA 91505

For pet owners in the Burbank area and throughout California, finding a reliable and trustworthy veterinarian is a critical part of ensuring your pet's long-term health and happiness. A good vet acts as a partner in your pet's wellness journey, offering not only medical expertise but also compassionate care. Robertson Edsel DVM is a veterinary practice located in Burbank that provides a variety of services designed to meet a wide range of your pet's needs. The practice aims to offer comprehensive care, from routine check-ups to more specialized treatments, positioning itself as a key resource for the local pet community.

The clinic is designed to provide a variety of veterinary medical services, focusing on issues from everyday health to more complex conditions. However, it's important for potential clients to be aware of the experiences of others, as individual interactions can vary. A customer review highlights a significant concern regarding the clinic's billing practices and communication. The client described a situation where a "free follow up exam" was not, in fact, free, and they were charged for services they believed were part of a complimentary check. This experience led the client to feel that the practice was a "scam" and they decided to take their business elsewhere. This kind of feedback underscores the importance of a transparent and clear communication policy, especially regarding billing, and it is a factor that prospective clients should consider and inquire about before their visit.

On the other hand, the provided information outlines a broad spectrum of services, which can be a major convenience for pet owners. The practice’s list of capabilities suggests an effort to be a comprehensive one-stop-shop for a variety of pet health needs. The services listed, which include everything from preventive care to more specialized treatments for complex diseases, show a commitment to addressing different health challenges that pets may face. However, the contrast between the list of services and the customer's negative experience with a seemingly minor issue like an ear infection highlights the importance of the client-provider relationship and how even a small miscommunication can impact the overall perception of a business.

Robertson Edsel DVM is located at 2723 W Olive Ave, Burbank, CA 91505, USA. This address places the clinic in a convenient spot within Burbank, a major city in Los Angeles County. Its location on a main road makes it easily accessible for residents of Burbank and surrounding communities like Toluca Lake and Studio City. The ease of access is a valuable feature for pet owners, particularly during times of urgency.

The facility is also designed with physical accessibility in mind. It features a wheelchair-accessible car park, which is a great help for individuals with mobility challenges and for those transporting large or heavy pets. The wheelchair-accessible entrance further ensures that all clients can enter the clinic comfortably. With appointments recommended, the clinic is able to manage its schedule efficiently and provide a more streamlined experience for its clients, though it is crucial to confirm the specifics of the appointment at the time of booking to avoid any misunderstandings regarding services and billing.

The practice provides a wide array of veterinary medical services, aiming to cover the full scope of a pet's health and wellness journey. From preventive measures to management of chronic conditions, their services are designed to address various needs. Here is a look at some of their offerings:

• Primary and Preventive Care: This is the foundation of their practice. Services include primary care, prevention treatment, and management of conditions like Canine Respiratory Illness. They offer crucial preventive measures such as heartworm prevention and flea & tick prevention for both cats and dogs.

• Medical and Specialty Care: The clinic offers specialized services for a variety of health issues. This includes the management of arthritis & pain, diabetes care, and urinary care. They also provide skin care and ear care treatments, along with services for more serious conditions like pet cancer care. The clinic is equipped to handle urgent care and emergency and critical care needs.

• Surgical and Wound Care: They are prepared to provide wound care and a variety of surgical procedures, which are essential for treating injuries and certain medical conditions.

• Support and Wellness Services: Beyond core medical treatment, the practice also offers pet health care, behavior support, and nutritional guidance with diets and supplements. They can assist with pet adoption, pharmacy services, and prescription refills, providing a holistic approach to pet ownership.

Robertson Edsel DVM distinguishes itself with a focus on comprehensive care and a variety of services that go beyond basic medical exams. These features are designed to provide convenience and support for pet owners in the Burbank area.

• Comprehensive Treatment Capabilities: The clinic's wide-ranging list of services, from bone and joint support to urgent care, indicates that they are prepared to handle a variety of complex health issues. This is a significant benefit for pet owners who need specialized treatment without having to travel to multiple locations.

• Pharmacy Services: The availability of in-house pharmacy services and prescription refills adds a layer of convenience for pet owners. This allows for a seamless process of getting a diagnosis, a prescription, and the medication itself all in one visit.

• Boarding and Grooming: The inclusion of pet boarding and grooming services is a major convenience for clients. This can be a huge time-saver for busy pet owners and provides a trusted environment for their pet's non-medical needs, though it's important to understand the specifics of these services.

• Accessibility: The wheelchair-accessible car park and entrance are key features that make the clinic welcoming and easy to navigate for all clients, regardless of their physical abilities. This shows a commitment to serving the entire community.

To learn more about the services offered or to schedule an appointment, you can contact Robertson Edsel DVM at the following details:

• Address: 2723 W Olive Ave, Burbank, CA 91505, USA

• Phone: (818) 845-7246

When selecting a veterinarian in California, especially in a city like Burbank, it is essential to find a practice that not only meets your pet’s medical needs but also operates with transparency and clear communication. Robertson Edsel DVM offers an impressive list of services, from preventive care and urgent treatments to boarding and grooming, making it a potentially comprehensive solution for many pet owners. The convenience of their location and accessibility features are also strong points in their favor.

However, the detailed negative review regarding billing and follow-up care is a critical piece of information for potential clients. It highlights the importance of asking for a clear, written breakdown of all costs and services before any procedure is performed, and of confirming whether any follow-up visits are truly complimentary. For pet owners in the Burbank area who are looking for a wide array of services in one location, Robertson Edsel DVM is a viable option. By being an engaged and informed client, you can ensure a smoother experience and build a trusting relationship with the clinic, which is the ultimate goal when choosing a partner in your pet's healthcare.

Robertson Edsel DVM

2723 W Olive Ave, Burbank, CA 91505, USA