Petco Introduce
For pet owners in New York City, especially those on the Upper West Side, Petco is a familiar and reliable presence for all pet care needs. The location at 2475 Broadway is a comprehensive pet care center that goes far beyond a typical retail store. It's a place where you can find a vast assortment of products for all kinds of pets, including dogs, cats, fish, reptiles, and small animals. As a major retailer, Petco offers the convenience of a one-stop-shop, providing everything from premium pet food and essential supplies to a variety of in-store services. Whether you’re a new pet parent or a seasoned pro, the store's wide selection and multiple service options aim to make pet ownership in the city more manageable and enjoyable.
The store is designed to cater to a diverse clientele and their unique pets. With a dedicated focus on different types of animals, you'll find specialized departments for fish and reptiles, making it a valuable resource for owners of aquatic and cold-blooded pets. The staff is trained to assist customers in these specific areas, with one review highlighting a very knowledgeable and helpful employee named Louis in the aquatics section. This expert guidance is a key feature that helps customers navigate the extensive selection and make informed decisions about their pets' care. While some customer experiences may vary, the store's overall goal is to provide a complete and convenient shopping experience for all types of pet lovers in the city.
The Petco store is strategically located at 2475 Broadway, New York, NY 10025, USA. This address places it in a prime spot on the Upper West Side, between 92nd and 93rd Streets. Its prominent location on a major thoroughfare makes it highly accessible for residents in the neighborhood and for those passing through. For those with mobility needs, the store is well-equipped with a wheelchair-accessible entrance and a wheelchair-accessible restroom, ensuring that everyone can shop comfortably. While the store is large, it is designed for quick visits, with a layout that makes it easy to find what you need and get in and out efficiently. The convenience of its location, combined with these accessibility features, makes it a go-to destination for busy New Yorkers who need to quickly grab pet essentials or utilize a specific service.
Petco on Broadway provides a wide array of services that extend beyond simple retail. These services are designed to address various aspects of a pet's health and well-being.
Services Offered:
- In-store shopping
- In-store pickup
- Delivery
- Onsite services
The onsite services available at this location are a key part of its appeal. Petco offers professional grooming services for dogs, which can be booked in-store or online. This is a significant convenience for dog owners looking for a trusted groomer in the neighborhood. Beyond grooming, the store also provides pet adoption services and has an aquatics department that sells various types of fish, including goldfish and tropical fish. The availability of delivery and in-store pickup options further enhances the customer experience, making it easy to purchase heavy items like pet food and litter without the hassle of carrying them home in the city.
Petco at 2475 Broadway has several features that make it a notable destination for pet owners in New York.
Features / Highlights:
- Vast selection of pet types. The store is a comprehensive destination, selling a wide variety of animals including fish, goldfish, reptiles, and tropical fish, in addition to carrying supplies for common pets like dogs and cats.
- Specialized departments. The store has dedicated sections, such as the aquatics and reptile departments, with staff members who are knowledgeable and can provide expert advice.
- Convenient services. The store's multiple service options, including delivery and in-store pickup, cater to the needs of busy urban dwellers, offering a seamless shopping experience.
- Onsite services. Petco provides professional grooming services, which are a major draw for dog owners seeking a reliable local option for their pet's care.
- Accessibility. The wheelchair-accessible entrance and restroom ensure the store is a welcoming and inclusive space for all customers.
- Wi-Fi availability. Free Wi-Fi is available, providing a useful amenity for customers who are in the store for an extended period or who need to look up information.
For all your pet supply needs or to inquire about their services, you can contact Petco directly.
Contact Information:
Address: 2475 Broadway, New York, NY 10025, USA
Phone: (212) 877-1270
Mobile Phone: +1 212-877-1270
Payment options include credit cards, debit cards, and NFC mobile payments.
So, what is it that makes Petco on Broadway a viable choice for pet owners in New York? The store's biggest strength is its immense convenience and scope. As a large retailer, it offers an unparalleled variety of products and services under one roof, saving New Yorkers the time and effort of visiting multiple specialty stores. The presence of specialized departments, like the fish and reptile sections, staffed by knowledgeable individuals, is a significant advantage for owners of these specific pets. While some customer feedback, particularly regarding the welfare of certain animals and grooming experiences, can be a cause for concern for some customers, the store's general convenience, product selection, and onsite services make it a practical option for many. For those who prioritize a one-stop-shop that offers everything from common pet supplies to specialty items and professional grooming, Petco on Broadway provides a comprehensive solution that fits the dynamic lifestyle of a New Yorker.
Petco Details
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
vaccinesvetcashierstockshelvesadoptionhamstersclinictraininggrooming
★ 5★ 4★ 3★ 2★ 1Absolutely horrible. The hamsters and gerbils have less than one inch of bedding in their enclosures. This is not only unsanitary, but extremely cruel. Gerbils do not live or move horizontally, they move vertically through burrowing. They had less than an inch of bedding. I confronted the manager on duty to which he said “it’s corporate policy to have less than an inch of bedding.” I don’t buy it.Additionally, the fish are dead. The ones that aren’t dead are eating the dead ones. This is how disease spreads. Absolutely pitiful and dangerous. I took photos and videos attached below. DO BETTER!
August 28 · Andrew HowellI needed help with buying animals for my fish tank Louis was a very big help and very knowledgeable patient with all my questions if you go there and you need help in the Aquatic section look for him
May 26 · yashica simonThis Petco is an essential part of the neighborhood. I can always rely on it to fulfill my cat’s needs. Well stocked and good prices the staff is wonderful and helpful. The only thing I would change is that they need to have two people at the checkout as the line can take a long time to check out
August 17 · Joanna PudilHorrible customer service the cashier would’ve attitude the guy in the fridge with an attitude. Every time we go there as aHorrible customer service the cashier would’ve attitude the guy in the fish with an attitude. Every time we go there as a family that is always an attitude even when the employees are changed that place has to close down or go on the new management or something like six years ago that was the best time to shop at Petco beautiful management beautiful crew. This crew lately is always with an attitude. You can ask him a question cause I don’t know anything
August 28 · Mark LopezQuite an extensive, multi-level Petco, with a good array of cat foods, including Fancy Feast
June 14 · Matt B
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