Petco Introduce
For pet owners in North Carolina, especially those in the Wake Forest area, finding a reliable and comprehensive pet store is a key part of ensuring their animal companions live a happy and healthy life. The Petco located at 12638 Capital Blvd is a well-known resource for local residents, providing a wide array of products and services for everything from dogs and cats to fish, reptiles, and small animals. This article offers a detailed overview of what this particular store provides and what makes it a central part of the local community.
Petco is a national brand, but the experience at each location is shaped by its staff and the community it serves. The Wake Forest store aims to be a one-stop shop for all pet needs, offering not just a vast inventory of food and supplies, but also a variety of services that add value for pet owners. From professional grooming and on-site veterinary clinics to dog training and in-store services, the goal is to provide a complete solution for pet care. This focus on providing a full spectrum of services sets it apart and makes it a convenient option for busy individuals and families in the area.
The store is designed to be accessible and convenient, with options that cater to different shopping styles. Whether you prefer to browse the aisles, need a quick curbside pickup, or want to place an online order for in-store collection, the Wake Forest Petco has adapted its services to meet these modern demands. While customer experiences can vary, as with any large retailer, the store's dedication to having a broad selection of products and a variety of services is a constant and reliable feature.
This guide will provide an in-depth look at the store's location, the extensive list of services it offers, and the standout features that make it a go-to spot for pet owners in Wake Forest and surrounding communities. By exploring these details, you can determine if this Petco location is the right place to meet the needs of your beloved pet.
The Wake Forest Petco is conveniently situated at 12638 Capital Blvd, a major thoroughfare that ensures easy access for residents throughout Wake Forest and the greater Triangle area. The store's location on Capital Boulevard places it in a high-traffic, easily identifiable commercial area, making it a straightforward destination for customers. The presence of ample parking in a commercial center simplifies the visit, which is especially helpful for pet owners with larger items to carry.
The store is committed to accessibility for all customers. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These amenities ensure that the store is welcoming and easy to navigate for individuals with mobility challenges. Additionally, the store is planned for "quick visits," catering to customers who need to pop in and out efficiently to grab essentials.
For added convenience, the store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions quick and seamless. The combination of a central location on a major road and a focus on customer convenience makes this Petco location a practical choice for local pet owners.
The Petco in Wake Forest provides a comprehensive range of products and services that cater to a wide variety of pets and their owners. The store's offerings go beyond standard retail and include specialized services that are a key part of its appeal.
The types of services and products available include:
- Pet store: A vast selection of products for dogs, cats, small animals, birds, and more.
- Fish store: Supplies, aquariums, and a variety of both freshwater and tropical fish.
- Goldfish store: A dedicated section for goldfish and their specific care needs.
- Pet supply store: All general pet supplies, including premium food, toys, beds, crates, and grooming tools.
- Reptile store: Supplies, habitats, and various types of reptiles.
- Tropical fish store: A focus on a diverse selection of tropical fish and related equipment.
In addition to these product categories, the store provides a variety of service options to meet different customer needs:
- Curbside pickup: A convenient option for quick, contactless collection.
- Delivery: For customers who prefer to have their items brought directly to their home.
- In-store pickup: A service for picking up online orders inside the store.
- In-store shopping: The traditional shopping experience with access to all products and services.
- Onsite services: This includes dog grooming, dog training, and on-site veterinary clinics. Specific services and availability may vary.
While individual experiences can vary, the Wake Forest Petco has several notable features and highlights that are consistently praised by customers.
- Knowledgeable Staff: A customer review highlights the helpfulness and informativeness of certain staff members. For instance, a customer mentioned a positive interaction with an associate named "Katie," who was "awesome and very informative." This shows that there are employees who provide great customer service and expert advice.
- Extensive Grooming Services: Several positive reviews specifically mention the dog grooming services, with customers praising the groomers for their excellent work, patience, and kindness. This suggests that the grooming salon is a key highlight of this location, offering a valuable service to the community.
- Clean and Organized Store: The store's environment is generally well-maintained. A clean and organized layout makes it easy for customers to find what they need, enhancing the overall shopping experience.
- Accessibility and Convenience: The store’s commitment to accessibility with wheelchair-friendly features is a significant highlight, ensuring a comfortable experience for all visitors. The various service options like curbside and in-store pickup also make it highly convenient for a modern, busy lifestyle.
- Community and Service Focus: The store's offerings of on-site services like grooming and training show a commitment to being more than just a retail outlet. They aim to be a comprehensive resource for pet owners, providing services that address various aspects of a pet’s health and well-being.
For more information or to place an order, you can contact the Petco store in Wake Forest at the following:
Address: 12638 Capital Blvd, Wake Forest, NC 27587, USA
Phone: (919) 263-6137
For pet owners in the Wake Forest area, the Petco at 12638 Capital Blvd is a great choice for several key reasons.
Firstly, the sheer variety of products and services makes it an incredibly convenient option. The ability to find everything from specialized food for your reptile to a professional groomer for your dog all under one roof saves time and effort. This comprehensive approach is a major benefit, especially for those with multiple types of pets.
Secondly, the store's positive features, such as the praised grooming services and the presence of knowledgeable staff members, are strong indicators of its value. While some customer experiences may be less than ideal, the overall availability of high-quality services and helpful employees shows that the store has a lot to offer. The positive reviews highlight that the store can provide excellent service, which is a key factor in choosing a local business.
Finally, the focus on modern convenience, with services like curbside pickup and delivery, ensures that the store meets the needs of today's consumers. Whether you are running a quick errand or planning a large purchase, the store's operational model is designed to be efficient and user-friendly. Despite any isolated incidents, the store's foundational offerings of a wide selection, accessibility, and multiple service options make it a reliable and worthwhile choice for any pet owner in Wake Forest and the surrounding North Carolina region.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos
Petco Location
Petco
12638 Capital Blvd, Wake Forest, NC 27587, USA
Petco Reviews
groomersaledog foodvetcheckdiscountmicecashierbagscrickets
★ 5★ 4★ 3★ 2★ 1Rude employee/cashier Tye. Ive shopped here several times and generally no problems. There is a clear sign that says enter line here and another sign that says wait for next available register. A customer waited behind me but then decided to make another line for the 1st register because register 2 was being held up. When the 1st cashier becomes available Tye tells her to come forward and then I politely say “excuse me ma’am I am next”. She apologizes and Tye rings me up. Upon leaving the store I hear him and the customer call me rude and I wait a few seconds as they continue to laugh and talk about me. I walk back in and ask Tye and the customer, “how was I rude?” I explain the signs and state I was there first while speaking very politely. Tye responds by saying its not what you said its how you did it. I said “so I was supposed to let her jump in front of me”. He starts laughing hysterically. I walk out and put the dog treats in the car. Walked back in to speak to the manager. I asked her how the line is supposed to work and then tell her the story. She said she would check the cameras and talk to the employee. The manager was not listening, as I had point out the cashier to her twice. Tye was the only cashier standing up there at the time, we both were looking right him. I felt that Tye was being prejudice because him and the customer were both white and I am a black man being called rude behind my back because I was polite and did not allow a customer to get in front of me. That is extremely disrespectful and unnecessary towards a paying customer that absolutely did nothing wrong.
June 01 · JerrellKatie was awesome and very informative. Young lady at cashwrap between 530 and 6pm was very nice and kind. Date of service was 8/27/25.
August 28 · DIVA GirlGood selection of items for sale. But I don't like how the internet signal to my phone was entirely blocked when I was in this store, obviously trying to force me to use Petco's own weak security WiFi. Walked outside and my phone's Internet was back. Can't say I will be back to buy anything here.
August 28 · I.M. Green (Live Cruelty Free Now)Gracie was incredibly nice from the moment I walked in. I just came to get some mice for my Hognose and worms for a friend's geckos. She directed me to the frozen mice and we had a friendly chat about how picky our Ball Python's can be and the different ways we try to feed them. She told me how just rubbing the thawed rat in bedding that live rats used was a great way to get them to eat, and she kindly gave me a little box of the rat bedding to use next time I try to feed my own picky Python. Love seeing employees who enjoy their job and have personal knowledge of the animals!
June 27 · Ivo DevlinGot a ferret from here recently and she is an awesome pet! She is exuberant and playful! Didn't use to shop at Petco much but they have a great store and selection and friendly employees
June 11 · Jack Memphis
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