Petco Introduce
For pet owners throughout the Massachusetts region, finding a reliable and comprehensive resource for their animal's needs is a top priority. Petco in Sturbridge, MA, located at 110 Charlton Rd Ste 9, is a well-known destination that offers much more than just pet products. This store serves as a vital hub for the local community, providing a wide array of supplies, services, and expertise for a diverse range of animals. From dogs and cats to fish, reptiles, and small animals, Petco's mission is to support the health and happiness of pets and the people who love them. This article will provide an in-depth look at what makes this specific location a valuable asset to the Massachusetts pet-owning community.
Petco in Sturbridge has a reputation for being a one-stop shop, catering to a broad spectrum of pet types with a focus on quality and convenience. The store’s expansive inventory includes everything from premium food and treats to specialized habitats and accessories. Pet owners can find supplies for common pets like dogs and cats, as well as a great selection for more unique animals, as highlighted by customer reviews praising the healthy appearance of their guinea pigs and chameleons. While there have been mixed reviews regarding the health of some animals, it is clear that many customers have had positive experiences, particularly with the fish and reptile sections. This dual nature of the store, offering both common and specialized supplies, makes it a versatile and practical choice for pet parents throughout the area.
Conveniently situated at 110 Charlton Rd Ste 9, Sturbridge, MA 01566, this Petco store is easily accessible for residents of Central and Western Massachusetts. Its location just off a major road ensures a straightforward drive from Sturbridge and surrounding towns like Charlton, Southbridge, and Brimfield. The store's commitment to accessibility is evident in its features, including a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This inclusive approach ensures that all customers can comfortably shop and access the store’s services. The availability of ample parking is another practical benefit, making it easy to visit the store, whether you are picking up a quick item or spending more time browsing with your pet.
For those looking for a quick and efficient trip, the store's "Quick visit" feature is a significant advantage. This allows customers who know what they need to get in and out with ease. The store also accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, providing a smooth and convenient checkout experience. The blend of a central location, strong accessibility features, and convenient shopping options solidifies Petco in Sturbridge as a go-to destination for pet owners seeking a hassle-free experience. For anyone in Massachusetts, especially those in the southern part of Worcester County, this location provides a dependable and easy-to-reach source for all their pet care needs.
Petco in Sturbridge offers a comprehensive range of services that extend far beyond simply selling products. These on-site services are designed to support every aspect of a pet's life, from health and wellness to training and grooming. This integrated approach allows pet owners to handle multiple tasks in one convenient location, saving time and effort. The store provides various shopping options to suit different lifestyles, ensuring customers can get what they need, how they need it. Here is a detailed look at the services and options available:
- Curbside pickup, in-store pickup, and delivery services, providing flexibility for busy schedules.
- On-site services, which may include professional grooming, dog training, and veterinary clinics.
- A large variety of pet supply store options, including food, treats, toys, and grooming tools.
- Specialized sections for specific pet types, functioning as a dedicated fish store, goldfish store, reptile store, and tropical fish store all in one location.
- Dog training classes taught by certified trainers, covering everything from puppy socialization to advanced obedience.
Several key features and highlights make this particular Petco location stand out to local pet owners. One of the most frequently praised aspects is the quality of their aquatic and reptile sections. One customer review specifically highlights the "absolute cleanest fish tanks" and "the best shrimp," along with active and healthy-looking chameleons. This indicates a strong commitment to animal welfare and maintenance in these specific departments. The knowledge and helpfulness of the staff are also a significant highlight, with one review praising a female employee for her expertise and assistance during a shrimp purchase. This level of personalized service creates a welcoming and supportive environment for customers.
The store’s commitment to providing a variety of convenient services is another major highlight. The availability of curbside pickup and in-store pickup makes it simple for customers to shop online and get their items quickly. This is particularly useful for those who need to stock up on heavy items like food or litter. While some negative reviews mention issues with animal care and store cleanliness, the contrasting positive feedback suggests that the store is making an effort to provide a high-quality experience. The availability of Wi-Fi for shoppers and multiple payment options further enhances the convenience, making a visit to the store a modern and efficient experience. These features, combined with the comprehensive service offerings, create a valuable resource for the pet community in Massachusetts.
- Highly praised and clean fish tanks, with a reputation for healthy fish and shrimp.
- Helpful and knowledgeable staff, especially in specialized departments like aquatics.
- Convenient services like curbside pickup, in-store pickup, and delivery.
- Inclusive accessibility features, including a wheelchair-accessible entrance, parking lot, and restroom.
- A wide variety of products catering to multiple pet types, from dogs and cats to reptiles and tropical fish.
- Modern amenities such as in-store Wi-Fi and NFC mobile payments.
For more information or to inquire about products and services, you can contact the Petco store in Sturbridge directly. The address is 110 Charlton Rd Ste 9, Sturbridge, MA 01566, USA. They can be reached by phone at (774) 304-5001. For mobile phone inquiries, you can use the number +1 774-304-5001. It is always a good idea to call ahead to confirm the availability of specific animals or to book an appointment for services like grooming or training. The staff is ready to assist and provide the information you need to make your visit productive and pleasant.
So, why is Petco in Sturbridge, MA, worth choosing for pet owners in Massachusetts? While a large chain, this specific location has earned a reputation for its clean animal habitats, particularly in the fish and reptile sections, which is a testament to their on-site care. The positive customer reviews highlight a staff that is not only friendly but also genuinely knowledgeable and helpful, making the experience more personal than one might expect from a large retailer. The comprehensive range of services, from grooming and training to convenient pickup options, makes it an incredibly practical and efficient choice for all your pet care needs. By consolidating these services, Petco saves you time and effort. For residents in the region, this store offers a reliable source for high-quality pet products and a supportive environment for both new and experienced pet owners. It is a place where convenience and comprehensive care come together, making it a valuable part of the Massachusetts pet community.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
110 Charlton Rd Ste 9, Sturbridge, MA 01566, USA
Petco Reviews
pricesgroomingcashierdog foodreptilesnailstanksaleswalkingmanager
★ 5★ 4★ 3★ 2★ 1This location has the absolute cleanest fish tanks! Also the best shrimp! The woman who helped us with our shrimp purchase was very knowledgeable and helpful! Overall, a surprisingly awesome trip to petco! Get your fish here. Also, the other pocket pets looked extremely healthy (cutest guinea pigs who looked super healthy and well taken care of). Also two chameleons who were very active and healthy looking. Clean store and helpful staff. 5 stars isn’t enough!!!
May 17 · Kate AubertThis petco has always been awful. As soon as you walk in a strange smell hits you. I have found a dead BETTA FISH in a GLOW FISH TANK. The service is absurd. When they scoop crickets they leave a bunch to run all over the store instead of recapturing them. And today was not okay at all. I saw a poor Leopard gecko laying very uncomfortably and looking so ill i thought it was dead, til i saw his/ hers lungs inhale. Being the animal advocate i am, i called them asking them to check on the lizard. The response i got is “well all our geckos are awake and running around”. I took a picture and told the man i had proof and he didnt seem to care so i hung up. The housing for these reptiles is outrageous. Leopard geckos are supposed to be nocturnal, and living alone. Chain pet stores like petco and petsmart need to do better. Stop buying these animals your just making more room for more animals to die and suffer in the cramped gross enclosures.
May 18 · Grace DemarsCustomer service was fantastic. Got Hermit crabs. Gave us tons of info & tips on to properly care for them.Very happy.
July 27 · Jason WheelerWent in to get some stuff for my reptiles and some fish and this tall white skinny long haired dude at counter I think his name was Ray kept trying to flirt with my wife while me and my son were with her and even after I nicely hinted he was a total creep wouldn't recommend bringing you're wife or kids in here
August 01 · Blaze From the 5I'm new to kittens. The woman on the front cash register was so kind and helpful showing me where to find the kitten food my niece suggested I buy and giving me many helpful brochures for services Petco has! Will be a regular now. Thanks again!
April 06 · karen peret
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