Petco Introduce
For pet owners in Massachusetts, having a go-to resource for everything from food and toys to specialized services is a significant part of pet ownership. Located in Shrewsbury, the local Petco store stands as a comprehensive hub for all pet-related needs. This store, a part of a larger national chain, serves as a convenient and well-stocked destination for residents of Shrewsbury and surrounding communities like Westborough, Northborough, and Grafton. It offers a wide variety of products and services, aiming to be a one-stop-shop for a diverse range of pet parents, from dog and cat owners to aquarists and reptile enthusiasts.
As a major retailer, Petco is known for its extensive inventory and integrated services. The Shrewsbury location is designed to provide a seamless and efficient experience, whether you're in for a quick grab-and-go purchase or a more involved appointment for grooming or vaccinations. The store stocks a vast selection of items, including food, treats, toys, and health products for a wide variety of animals. What sets this location apart is its ability to offer specialized departments, functioning as a pet supply store, a fish store, and a reptile store all under one roof.
However, it's important to provide a factual and balanced overview, and the store has received conflicting feedback. For instance, a glowing review praised the grooming staff, specifically mentioning a groomer named Avery for being kind, reassuring, and thorough, even offering to help an elderly dog and his owner to their car. This highlights the high level of personal care and compassion that can be found in certain service departments. Conversely, another customer provided a distressing account of the conditions in the aquatics section, reporting a significant number of deceased comet fish in the tanks, with some even appearing to be cannibalized. This review expressed shock and disappointment at what they described as a clear case of neglect. This dichotomy of experiences underscores the fact that while some services are highly professional and caring, the store's overall management and animal care standards can vary, particularly between different departments.
The Shrewsbury Petco is located at 50 Boston Tpke A3, Shrewsbury, MA 01545, USA. This address places it in a prime location on a major thoroughfare, making it highly accessible for both local residents and those traveling from neighboring towns. Its position within a larger commercial area means it's an easy stop to integrate into your weekly errands, such as grocery shopping or visiting other retail stores.
The store is committed to providing a welcoming environment for all customers. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These amenities ensure that all community members can shop comfortably and with ease. The store’s layout is designed to facilitate quick visits, which is ideal for busy pet owners who need to pick up essentials without a long search.
The Shrewsbury Petco offers a comprehensive range of services and departments to cater to a diverse clientele.
Pet Supplies: A broad selection of high-quality products for dogs, cats, fish, reptiles, and small animals, including food, treats, toys, and health items.
Aquatics Department: The store functions as a fish, goldfish, and tropical fish store, offering a variety of live fish and all the necessary supplies for setting up and maintaining aquariums.
Reptile Store: A dedicated section with live reptiles and all the specialized equipment, habitats, and food they require.
Grooming Services: A full-service grooming salon staffed by professional groomers who provide everything from baths and nail trims to full-service cuts and personalized care.
Onsite Services: The store may host or have access to Vetco vaccination clinics and other veterinary services, offering a convenient way to get routine health care for your pets.
Convenient Shopping Options: Customers can choose from curbside pickup, delivery, in-store pickup, and traditional in-store shopping, providing maximum flexibility.
Several features highlight the value proposition of the Shrewsbury Petco, despite the mixed reviews.
One-Stop-Shop Convenience: The ability to purchase supplies and access services like grooming and potentially vet care in a single location is a major time-saver for busy pet owners.
Accessibility: The store’s commitment to accessibility with a wheelchair-accessible entrance, parking lot, and restroom makes it inclusive for all members of the community.
Onsite Professional Services: The presence of highly-rated groomers and other onsite professionals provides a level of expert care that goes beyond simple retail.
Payment Flexibility: The acceptance of credit cards, debit cards, and NFC mobile payments makes transactions smooth and convenient.
To get in touch with or visit the Petco store in Shrewsbury, you can use the following information.
Address: 50 Boston Tpke A3, Shrewsbury, MA 01545, USA
Phone: (508) 755-2585
For a pet owner in the Shrewsbury area, choosing Petco is about weighing the benefits of convenience and professional services against the potential for inconsistent quality in certain departments. The store is worth choosing for its ability to function as a comprehensive resource. For instance, a dog owner who needs a bag of food, a new toy, and a professional grooming appointment can accomplish all of these tasks in a single trip. The positive feedback for the grooming services, where staff members are praised for their kindness and attention to detail, speaks to the high level of care that is available. For an elderly pet or one with special needs, this level of compassionate service is invaluable.
However, it is crucial for a customer to be an informed consumer. While the professional services may be excellent, the reviews regarding the poor conditions of the aquatics department are a serious concern. This suggests that while a pet parent can find great care for their dog or cat, they may need to exercise caution when considering the purchase of live fish or other animals from this location. Ultimately, Petco in Shrewsbury offers a blend of convenience and specialized services that can be highly beneficial, but it requires customers to be mindful of the different aspects of the store. For the pet owner who values convenience and professional grooming, this Petco can be a great choice, but for those concerned about animal welfare in the retail display sections, a more specialized, dedicated pet store might be a better alternative. The decision ultimately rests on what services are most important to the individual pet parent.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
50 Boston Tpke A3, Shrewsbury, MA 01545, USA
Petco Reviews
groomingvetsellemployeetoyscashierdragonrenovationwormsleash
★ 5★ 4★ 3★ 2★ 1Visited the store on 6/30/25. I was very shocked at the neglect of the comet fish. There were so many dead. There were clumps of dead fish in the tanks. I even saw some of the fish eating each other. The quality of aquariums are very poor and sad. Do better, petco! This is unacceptable! This store should be ashamed! I have provided picture proof.
June 30 · Jane SmithI brought my dog for grooming here and wanted to compliment the staff and our groomer. They staff was very friendly and engaged when we walked in. They were attentive and answered all my questions. Our groomer was Avery and she was so kind and reassuring with our pet. He is an elderly lab and needs a little extra TLC during grooming. When we arrived to pick him up she also offered to walk him to the car for us as my hands were full, she was thorough in her grooming technique and so thoughtful to walk him up. We will definitely be back : )
July 08 · Leyla RawanI absolutely love Rhonda helping us train our 4 month old puppy! She is great with my dog and so very helpful to us! She even goes out of her way to help us with our questions regarding nutrition for our puppy! She’s so easy to talk to and such a dog and people person! Don’t ever let her go! She’s highly popular in the store as well!
August 10 · Cheryl MenardThe staff are always so kind and helpful. Whenever I’ve placed an order to be picked up, it’s done timely and efficiently. On the down side, The products are a bit pricey, and they seem to have done away with their clearance area of toys, leashes, accessories, etc., which is a negative as myself as well as others appreciated the deals where we could get them.
July 25 · arianna powerMy fiance purchased her second bearded dragon from Petco. Both bearded dragons are healthy and active
August 20 · Steven
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