Petco Introduce
Welcome to Petco in Hagerstown, Maryland, your premier destination for all things pet-related. We are more than just a pet store; we are a dedicated resource for pet lovers throughout the Hagerstown area, offering a comprehensive selection of supplies and a variety of services to support your pet's health and happiness. Whether you have a dog, cat, fish, or reptile, we are committed to providing you with the highest quality products and knowledgeable advice. Our mission is to strengthen the bond between people and their pets, and we do this by creating a welcoming and helpful environment where you can find everything you need to care for your cherished companion. We believe that every pet deserves a happy and healthy life, and our friendly team is here to help you achieve that.
Our philosophy at Petco is centered on providing a seamless and supportive shopping experience. We understand that your time is valuable, which is why we offer a range of convenient service options to fit your lifestyle. Our staff is trained to be helpful and friendly, ready to answer your questions and assist you in finding the perfect products for your specific needs. The positive feedback from our customers, who praise our staff for being "very friendly and helpful" and our manager for being "always nice and helps me," reinforces our commitment to excellent customer service. We take pride in our well-maintained and stocked store, particularly our specialized sections for fish and reptiles, which are a point of pride for our team. We are dedicated to ensuring that all our animals are healthy and well-cared for, a commitment that sets us apart from the competition and earns the trust of our customers.
Petco is conveniently located at 17235 Cole Rd, Hagerstown, MD 21740, USA. This accessible location makes us a quick and easy stop for residents of Hagerstown and the surrounding communities. We have designed our store with convenience and accessibility in mind to ensure a positive experience for every customer. Our facility features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This commitment to inclusivity means that all members of our community can comfortably shop with us. With our focus on quick visits, we are an ideal destination for busy pet owners who need to pick up supplies efficiently. We also provide Wi-Fi for your convenience while you shop. Whether you're making a planned trip or a quick run for pet food, our location is ready to serve you.
At Petco, we offer an extensive range of products and services to cater to the diverse needs of pet owners.
In-Store Shopping: Explore our wide selection of pet food, toys, treats, beds, and other supplies for dogs, cats, small animals, and birds. Our aisles are well-organized to help you find what you need quickly.
Specialized Fish and Reptile Store: We are a go-to destination for aquatic and reptile enthusiasts. We carry a wide variety of fish, including tropical fish and goldfish, as well as an array of reptiles. Our team is knowledgeable about their care and can help you find the right supplies for your tank or terrarium.
Onsite Services: We provide various services directly at our location, including grooming and training, to help you care for your pet's overall well-being.
Convenient Shopping Options: We offer a variety of ways to shop, including curbside pickup, in-store pickup, and delivery. These services are perfect for when you are short on time or prefer a contactless shopping experience.
Petco in Hagerstown stands out for several key features that make us a preferred choice for local pet owners.
Healthy and Happy Animals: Our commitment to the well-being of our animals is a top priority. As one customer mentioned, our reptiles are "super healthy and happy," which is a testament to our dedicated care and the quality of our suppliers. We believe a healthy animal is a happy animal, and that starts in our store.
Friendly and Helpful Staff: The team at Petco is known for its excellent customer service. Our staff is knowledgeable, friendly, and always willing to go the extra mile, whether it's helping you choose the right product or assisting with a heavy load. This personal touch makes a significant difference in the shopping experience.
Extensive Product Selection: While we are a comprehensive pet store, our specialization as a fish store, goldfish store, reptile store, and tropical fish store provides a unique advantage for hobbyists and enthusiasts. We have a wide range of specialized products and a team with expertise in these areas.
Accessibility and Convenience: Our commitment to providing a quick visit and a variety of shopping options, including curbside pickup and delivery, ensures that we can serve all our customers, regardless of their schedule or needs. Our accessible facilities further enhance this commitment to customer convenience and comfort.
For all your pet supply needs, please visit us at 17235 Cole Rd, Hagerstown, MD 21740, USA. You can also contact us by phone at (301) 582-5081 for product inquiries or to place an order. We look forward to seeing you soon and helping you care for your pets.
Choosing Petco in Hagerstown is a decision to support a store that prioritizes quality, convenience, and customer satisfaction. The positive reviews from our customers highlight our commitment to providing healthy animals and friendly service, particularly from our manager and efficient cashiers. Our ability to offer a wide selection of supplies, from standard dog food to specialized reptile care products, under one roof, makes us a highly convenient option. The added benefits of in-store services, flexible shopping options, and a fully accessible facility make us an ideal one-stop shop for all pet owners in the area. When you shop with us, you can feel confident that you are getting quality products and receiving excellent service from a team that truly cares about the well-being of your pets.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
cashiermanagertankreptilesemployeecricketscagesaislesnailsstock
★ 5★ 4★ 3★ 2★ 1The reptiles are all super healthy and happy. Unlike competitors whose reptiles were sick and died on me. Staff is very friendly and helpful. I go out of my way just to shop with you instead of the competition up the street
April 28 · Aaron weirThe Manager is always nice and helps me. He has helped load aquariums for me on a couple occasions. The cashier was very friendly and efficient. The aquarium sale is great!
July 07 · Beth DecenzoEnjoyed visit here, the place is more clean when we visited today unlike what I've read from other's reviews. We've been looking for common pleco and they don't have yet, and heater for 10 Gallons, we will definitely back when they have stock. But overall the place is pretty good though, they might have some out of stock, but you can call them before visiting or in their site or whatever. The fishes in aquarium are really pretty taken care of and talk to one of staff there that so friendly help us answer our question about fish and stuff we wanted to know.
March 19 · JJ CBMDVery upset with the service I received from the assistance store manager at this store. Came to buy 2 goldfish for my girls and was told I can’t buy any because of my tank(3 gallon). I asked for the smallest fish to then transition to a bigger tank and he just gave me 1 goldfish. When asked if I could add a small snail I was also refused. He was very rude in the whole process that my girls(6 yrs) even questioned why he was being so rude. After explaining how I felt about this he just walked away and left me standing there. I have never experienced this type of action from someone who is supposed to give an example to his employees.
June 24 · claudia orellanaWent in to have my pups nails clipped, but for mistakenly forgot to bring rabies vaccination verification. But, the nice lady there was kind enough to pick out the proper nail clippers and guide me through the process of where to clip to avoid clipping too far down. Not to mention, my little pup absolutely loved her trip to Petco. Of course, we took the money that we saved by doing her nails ourselves, and invested it in toys, treats, and a pretty new harness!
May 14 · Kel
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