Petco Introduce
For residents across California, particularly in the bustling San Jose area, finding a reliable and comprehensive pet store is a key part of responsible pet ownership. Petco on Meridian Avenue is a familiar and trusted name that serves as a one-stop-shop for a diverse range of pet-related needs. This location is far more than just a place to buy pet food; it's a full-fledged hub for pet supplies, live animals, and essential services that cater to dogs, cats, fish, reptiles, and small animals. The store’s vast inventory includes everything from premium food and treats to toys, habitats, and cleaning supplies, ensuring that pet owners can find exactly what they need for their companions. What sets this Petco apart is its commitment to both product variety and customer service. As a pet store, fish store, goldfish store, reptile store, and tropical fish store all in one, it offers a specialized selection for enthusiasts of every type. The staff are trained to be knowledgeable across these different departments, providing expert advice that can be invaluable for new pet owners or those seeking to expand their pet family. This store has cultivated a reputation for being a community resource where pet lovers can not only purchase supplies but also receive guidance and support from people who genuinely care about animals. The combination of a broad product range with a focus on education and service creates a shopping experience that is both convenient and informative, making it a go-to destination for pet parents throughout the San Jose region.
The Petco located at 4698 Meridian Ave, San Jose, CA 95118, USA, is highly accessible for local residents. Its prime location in San Jose makes it a convenient stop for a quick visit, whether you're stocking up on supplies or just need a single item. The store is designed with customer convenience in mind, featuring a wheelchair accessible entrance, making it welcoming and easy to navigate for everyone. Furthermore, the property includes a wheelchair accessible parking lot, which simplifies the process of bringing pets to and from the store, and is especially helpful for those with mobility challenges or for handling large items. To ensure a comfortable and pleasant shopping experience, the store also provides a wheelchair accessible restroom, a thoughtful amenity that adds to the overall convenience. For a quick visit, the layout is intuitive, allowing customers to easily find what they need. The availability of amenities like Wi-Fi also enhances the in-store experience, allowing customers to use their phones to look up product information or connect with the store’s online resources while they shop. This location’s focus on accessibility and convenience makes it a practical and stress-free option for pet owners in the Bay Area, proving that the shopping experience is just as important as the products on the shelves. The seamless transition from parking to shopping to check-out is a key part of what makes this particular Petco a great choice for the community.
Petco offers a comprehensive range of services designed to meet a pet owner's every need.
In-store Shopping: The primary service is providing a vast array of pet food, supplies, and accessories for all types of pets, including dogs, cats, fish, reptiles, and small animals. The in-store experience allows customers to browse and get a feel for products before they buy.
Onsite Services: This location is more than just a retail store. Petco offers a variety of onsite services, including professional dog training and a full-service grooming salon. The provided information also indicates the presence of an in-store vet clinic/animal hospital, which provides services like vaccinations and wellness exams.
Convenient Pickup & Delivery Options: The store provides multiple convenient ways to shop. Customers can opt for curbside pickup or in-store pickup for online orders, which is a great time-saver. For those who prefer to shop from home, the store also offers a delivery service, bringing products right to your door.
Payment Flexibility: The store accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making the checkout process quick and easy for all customers.
The highlights of the Petco location on Meridian Avenue go beyond its extensive list of services, centering on the quality of its staff and the overall customer experience. A standout feature is the knowledge and helpfulness of the staff, as highlighted in multiple customer reviews. One glowing review describes an employee named Brett who was "extremely nice," "knowledgeable regarding my red ear sliders needs," and provided "magnificent" customer service. This level of personalized attention, where a staff member not only helps with product selection but also assists with securing a large item in a car, demonstrates a commitment to going above and beyond. This is a key differentiator from other retail experiences. Another review, while giving three stars, praises the staff for being "very helpful and knowledgeable of their products," "very courteous and friendly," and offering "great customer service." This consistent feedback underscores a culture of professionalism and genuine care. The store's wide variety of product types—from fish and reptiles to goldfish—is another major highlight, ensuring that a broad range of pet owners can find what they need. This multi-specialty approach allows the store to be a single, convenient destination for families with different types of pets. Furthermore, the store’s focus on accessibility, with features like a wheelchair accessible entrance, parking lot, and restroom, makes it a welcoming place for everyone in the community. The combination of knowledgeable, friendly staff with a great product selection and a focus on customer convenience makes this Petco a noteworthy establishment in the San Jose area.
For those in the San Jose area seeking to connect with this Petco location, the contact information is clear and accessible. The store is located at 4698 Meridian Ave, San Jose, CA 95118, USA. You can reach them by phone at (408) 269-2481, and a mobile phone number, +1 408-269-2481, is also provided for convenience. Having multiple contact options is a great benefit, as it allows customers to call ahead to check on product availability, schedule a grooming appointment, or ask a question about their pet's needs. The ease of communication is a key part of the store’s commitment to excellent customer service. The physical address is straightforward to find, making it simple for pet owners to visit the store, whether they are new to the area or have been a long-time customer. The staff's helpful and friendly nature, as described in customer reviews, suggests that a phone call to this location will be met with a positive and supportive response. This combination of a convenient physical location with easy-to-use contact information reinforces the store's role as a reliable and accessible resource for the entire San Jose pet-owning community. It shows that they value client communication and are ready to assist with a range of inquiries, from a simple question to a complex pet care need.
For pet owners in the California region, choosing this particular Petco location is a decision that is well-supported by its features and reputation. The most compelling reason is the consistently high level of customer service provided by the staff. The review highlighting the employee named Brett and his "magnificent" and "memorable" service is a powerful testament to the store's commitment to its customers. This level of personalized care goes beyond the transactional and creates genuine loyalty. The store’s vast selection of products for a wide variety of animals, from reptiles and fish to dogs and cats, makes it an incredibly convenient one-stop-shop for families with multiple types of pets. The availability of on-site services, including grooming and a veterinary clinic, further enhances this convenience, allowing pet owners to handle multiple errands in one trip. The diverse service options—including curbside pickup and delivery—cater to modern lifestyles and busy schedules. Furthermore, the store's focus on accessibility, with wheelchair-friendly features, ensures that it is a welcoming place for all members of the community. While one review mentioned a limited selection of xxs dog clothes, the overall positive feedback on staff knowledge and courteousness suggests that any minor product limitation is often outweighed by the quality of the service provided. For a pet owner in San Jose seeking a place that combines a great product selection with outstanding customer care, the Petco on Meridian Avenue is an excellent and reliable choice that truly stands out in the community.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
4698 Meridian Ave, San Jose, CA 95118, USA
Petco Reviews
priceselectiondog foodquestionsreptileknowledgegroomingshelvesophidiophobiabrand
★ 5★ 4★ 3★ 2★ 1I was in the market for a new fish tank for my large turtles, and in need of assistance. The extremely nice lady at the register called for assistance immediately. We wait less than 8 min for assistance and Brett arrived. Brett was kind, knowledgeable regarding my red ear sliders needs. All his recommendations were taken in account and the 60 gallon recommended was chosen. Now this is the part that made my shopping experience with Petco on Meridian in San Jose so memorable. Brett assisted us from beginning to end and made sure that 60 gallon was secured in my daughter’s car. The customer service attention provided was magnificent. There was a time where I had no loyalty among pet shops, but that has changed because of Brett and his professionalism with a hint of who he is and that is a magnificent person who cares about Petco customers and their pets needs. Thank you so much Brett you are a true inspiration for professionals everywhere. Now on to Yelp 🌺PS: This amazing shopping experience was shared with the District Manager who was also kind..🌺
July 04 · Goodtimes (Don’tworrybehappy)I gave 3 stars because they don't carry many xxs dog clothes. My baby is little and petite 😁 other than that staff was very helpful and knowledgeable of their products. Very courteous and friendly. Great customer service.
August 02 · MELISSA MCLASKEYThe only reason I come here is, it's the closest place that has Fresh Pet Vital and freeze dried raw food for dogs. I don't know if it's me or the staff but, I can't remember a time I was welcomed upon entering. People aren't that friendly. I stood in line once, where they were ringing up a team member-- having a full blown convo--taking up several minutes-- and not once did they acknowledge I was waiting or thanked me for being patient. One time, I asked about a certain food brand and I was met with contempt, where the person was condescending me and made me feel like I offended them. Seriously, it was just a question, excuse me for not being knowledgeable about branding and distribution. My dog eats the food, not me lol I don't really think I want to go back, I rather buy from chewy online and drive the extra 5 minutes to Petsmart.
August 12 · Addison JrZoe gave every discouraging approach Not to groom my dog because she was a lil netted a Maltipoo I agreed was willing to pay the price but that still wasn't enough for her she was rude and blatantly just did not want to work seemed lazy did not smile was Not friendly or nice terrible customer service. So we decided NOT o take out dog Petros are the worse.
July 26 · MamaOnTheGo Super MomSpecial thanks to Diego for answering all my questions regarding my gold fishes patiently.
June 10 · Fatemeh Ramezani
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