Petco Introduce
For pet parents in Carle Place, Long Island, and the wider New York area, finding a reliable and comprehensive pet store is a key part of responsible pet ownership. The Petco location at 189 Old Country Rd is more than just a place to buy pet food; it's a full-service hub for all things pet-related. From a wide variety of premium food and supplies to professional grooming and on-site veterinary services, this store is designed to simplify your life and help you provide the best possible care for your animal companion. Whether you have a dog, cat, fish, or reptile, you’ll find a vast selection of products tailored to their specific needs. The store aims to be a welcoming and resourceful partner for the community, a place where you can get everything you need in one convenient visit.
A key part of what makes this Petco a valuable resource is the quality of its in-store services and the friendly nature of its staff. One satisfied customer noted the "amazing" vets who visit the store, highlighting their ability to make even nervous dogs feel comfortable, which is a rare and valued quality in a veterinary professional. This same customer also praised the grooming service and the "lovely" and "very helpful" staff. While one review mentioned some difficulty with finding employees on the floor, it also noted the kindness of a sales associate and a "nice collection of fishes." This highlights the mix of a national brand's large selection with the personal touch of dedicated local employees who are committed to making a difference. This combination of a wide product range, professional services, and a staff that is genuinely invested in the well-being of your pet makes this Petco location a trusted destination for pet owners throughout the area.
Petco is conveniently situated at 189 Old Country Rd, Carle Place, NY 11514, USA. This central location on Long Island makes it easily accessible for residents of Carle Place and surrounding communities like Westbury, Mineola, and Garden City. For those driving, the store provides a wheelchair-accessible parking lot, in addition to a wheelchair-accessible entrance and restroom, ensuring that all customers can comfortably navigate the store. Petco is designed for a quick visit, allowing you to easily find what you need, check out efficiently, and get on with your day. This focus on accessibility and convenience is particularly helpful for busy New Yorkers who need to make a fast trip for essential supplies.
Petco offers a comprehensive range of services designed to meet a wide variety of pet care needs.
- Onsite Veterinary Services: Petco frequently hosts veterinary clinics, offering services like pet vaccinations. Customers praise the visiting vets for their gentle and compassionate approach, making it easier to handle routine medical needs.
- Grooming Services: The store provides professional dog grooming and bathing. A customer review highlights the "amazing" grooming service, which is a great option for pet owners who want their dog to look and feel their best. They also offer a self-serve dog wash for those who prefer a more hands-on approach.
- Pet Training: For dog owners, the store provides professional dog training classes, helping to build a stronger bond and ensure your pet is well-behaved and happy.
- A Wide Variety of Pet Supplies: As a large-scale pet supply store, Petco offers a vast selection of food, toys, habitats, and accessories for dogs, cats, fish, and reptiles. Their offerings for aquatic life, in particular, are praised for being a "nice collection of fishes."
- Convenient Pickup and Delivery: Customers have a range of options for shopping, including in-store shopping, in-store pickup, curbside pickup, and delivery, making it easy to get what you need, when you need it.
These services ensure that Petco can be a full-service partner for pet owners throughout their pet's life.
The Carle Place Petco is notable for several key features and highlights that make it a standout choice for local pet owners.
- Exceptional Onsite Professionals: One of the biggest highlights is the quality of the visiting vets. As a customer noted, the animals feel comfortable around them, which is a huge plus. This indicates a high level of compassion and expertise from the medical staff who partner with the store.
- Wide Variety of Products: From food and treats to habitats and specialty supplies for various animals, the store offers a broad selection. The "nice collection of fishes" is a significant draw for aquatic enthusiasts, whether they are new to the hobby or have been keeping tanks for years.
- Quality Grooming: The professional grooming service is a key feature, as evidenced by a positive customer review. This provides a convenient way for pet owners to get high-quality cuts and baths in a location where they can also buy all their other supplies.
- Friendly and Patient Staff: While one review noted a need for more staff on the floor, it also praised the kindness and helpfulness of the associates. This highlights a team that, despite being in a busy retail environment, is committed to providing a positive experience.
- Accessibility and Convenience: With wheelchair-accessible parking, entrances, and restrooms, as well as multiple options for shopping like curbside pickup and delivery, the store is highly accommodating and customer-centric.
For those looking to contact the Petco in Carle Place, here is the information.
Address: 189 Old Country Rd, Carle Place, NY 11514, USA
Phone: (516) 746-9623
Phone: +1 516-746-9623
Choosing a pet store is a critical decision, and for New York residents, Petco in Carle Place offers a compelling combination of convenience, selection, and valuable services. The presence of compassionate visiting vets and the quality of their grooming services make it a far more comprehensive resource than a simple supply store. The positive customer reviews, particularly those highlighting the calming effect the vets have on pets and the overall friendly staff, are a strong testament to the store's commitment to customer and animal well-being. While some may prefer the more personal touch of a small, local business, Petco's wide variety of products and services, combined with the convenience of its location and multiple shopping options, make it an incredibly practical and reliable choice. For anyone on Long Island who wants to get all of their pet's needs met in one place, from a new toy to a professional grooming, Petco in Carle Place is an excellent and trustworthy option.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
cashiertoyssalesstockedemployeevetpuppy trainingbettacheckonline store
★ 5★ 4★ 3★ 2★ 1I love the variety they have. The vets that come here are amazing. My dogs feel comfortable around them which is surprising because they're not like that with just anyone, especially when it comes to vets. The grooming service is also amazing. The staff I've came across are lovely as well, very helpful and have patience.
July 28 · Officer MWould have been 2 stars but the sales associate was nice. The location was a little confusing and there were no employees on the flood to assist. Nice collection of fishes but that is really it. It would be great for staff members to be walking around to provide customer service.
November 12 · Christopher O'ConnorExcellent service!!!! The Professionalism of the Staff and the kindness to a frazzled Dog Mom(Me) and My Mother and the Excellent care they took of My Doggo,will not be soon forgotten. Customer for Life. MeyLynda,my groomer and Her fellow staff of grooming associates were absolutely AMAZING and Kind. 15 out of 10 recommended!!!!!
November 01 · Ms.Karein A ReidI have been a loyal customer at your salon for well over a year, possibly closer to two and until recently, my experiences had been satisfactory. However, the repeated cancellations, last-minute rescheduling, and denial of service for my dog have reached an unacceptable level.What’s most frustrating is the inconsistent reasoning provided. My dog has a hernia, a condition that has been fully disclosed from the very beginning. This has never been an issue in the past, yet now it’s being used as grounds to refuse service after numerous prior visits without concern.On top of that, I’ve entrusted my pet sitter to bring my dog in for grooming on multiple occasions, only for her time and money to be wasted due to last-minute refusals. This has now occurred during 3 out of the last 4 scheduled appointments.It is clear that management is either indifferent or simply uninterested in resolving this issue. Today, once again, the team seemed dismissive likely because it was near closing time. Policies appear to be arbitrarily created or enforced, depending on convenience.This level of unprofessionalism is completely unacceptable, and I’m incredibly disappointed with how this matter has been handled.
May 24 · Toni-Ann DwyerTed, an employee here was awesome! He was super friendly, helpful, and full of energy. You can tell he genuinely cares about connecting with customers - Petco is lucky to have him!
July 28 · Joe
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