Petco

- 850 S Hope St, Los Angeles, CA 90017

Located in the heart of downtown Los Angeles, the Petco at 850 S Hope St is a key resource for the city's diverse and dynamic pet community. For pet owners in California, convenience and variety are paramount, and this location is designed to meet those needs head-on. As a comprehensive pet shop, we offer a vast selection of products for every type of animal companion, including dogs, cats, reptiles, and fish. Our mission is to provide a one-stop-shop for everything your pet needs to live a happy and healthy life. From premium food and nutritious treats to engaging toys and essential health supplies, we’ve made it our business to ensure you have access to top-quality items without having to travel far.

While we strive to provide the highest level of care and service, we also understand that, on occasion, a customer’s experience may not meet their expectations. We take all feedback, especially concerning the well-being of animals and customer service, very seriously. Petco is a large organization with a firm commitment to animal welfare, and we are constantly working to ensure all interactions within our stores, especially with third-party service providers like in-house veterinarians, align with our core values of compassion and empathy. Issues like a customer’s review about a vet's alleged unprofessional conduct and lack of empathy are taken very seriously, and we have established channels to investigate such matters to ensure our service standards are maintained. We believe in continuous improvement and are committed to ensuring our team, and any on-site service providers, treat every pet with the utmost kindness and respect. We also recognize the emotional toll that seeing animals in small enclosures, such as fish in transport containers, can have on our customers. We are actively engaged in partnerships and initiatives aimed at improving animal welfare standards across the industry, and we encourage customers to bring their concerns to our attention so we can address them appropriately. Our goal is for every customer to feel confident in the care and quality they receive from us.

Our Petco store is conveniently situated at 850 S Hope St, Los Angeles, CA 90017, USA. This prime downtown location makes us an easy destination for residents working and living in the city's core, as well as those commuting from surrounding neighborhoods. The store is designed with accessibility in mind, offering a wheelchair-accessible car park, entrance, and toilet, ensuring that all members of the California community can shop with comfort and ease. The area is bustling with activity, which means a trip to our store can be a quick and convenient part of your day, whether you're on a lunch break or running a quick errand. We also offer a range of modern conveniences, including curbside pickup, delivery, and in-store pickup, making it easier than ever to get the supplies you need without a long wait. We accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, for a quick and seamless checkout experience.

We invite you to visit our store to experience the convenience and selection we offer, and to allow us to become your trusted partner in your pet’s journey.

Services Offered

• Full-Service Pet Supply Store: We provide a comprehensive range of products for all pet types, including food, treats, toys, beds, and health care items.
• Aquatic and Reptile Services: We function as a dedicated fish store, goldfish store, reptile store, and tropical fish store, offering a variety of animals and all the necessary equipment to set up and maintain a healthy habitat.
• Grooming and On-Site Services: Our store offers a range of on-site services, including grooming, to keep your pets clean and healthy.
• Pet Adoption: In partnership with local animal welfare organizations, we host adoption events to help homeless animals find loving families.
• Convenient Shopping Options: We offer in-store shopping, curbside pickup, delivery, and in-store pick-up to accommodate your schedule and preferences.
• Expert Advice: Our knowledgeable staff is available to provide guidance on product selection and pet care, helping you make informed decisions.

Features / Highlights

• Comprehensive Inventory: Our store offers a vast selection of products and pet types, making us a one-stop-shop for all your pet needs, from basic supplies to specialized aquatic and reptile items.
• Accessibility: Our location is fully wheelchair-accessible, with a dedicated car park, entrance, and toilet, ensuring a welcoming environment for all customers.
• Convenient Services: With options for curbside pickup, delivery, and in-store pickup, we make shopping for pet supplies quick and efficient.
• Multiple Payment Methods: We accept a variety of payment options, including credit cards, debit cards, and NFC mobile payments, for a hassle-free transaction.
• Central Los Angeles Location: Our store is conveniently located in downtown LA, making us easily accessible to residents and professionals in the metropolitan area.
• Animal Welfare Focus: As part of a larger company, we are committed to animal welfare, partnering with local rescue groups and maintaining internal standards of care.

Contact Information

Address: 850 S Hope St, Los Angeles, CA 90017, USA

Phone: (213) 372-1390

What is worth choosing Petco

For California residents, choosing Petco in downtown Los Angeles is a decision rooted in convenience, variety, and a commitment to comprehensive pet care. What makes us worth choosing is the sheer breadth of our offerings, which cater to a wide range of pet owners, from those with traditional dogs and cats to enthusiasts of exotic reptiles and tropical fish. Our ability to serve as a fish store, reptile store, and general pet supply store under one roof eliminates the need to travel to multiple locations, saving you time and effort. While we acknowledge that customer experiences can vary, especially with external providers like on-site vets, we want to assure our community that we are dedicated to addressing these concerns. Petco has a long-standing commitment to animal welfare, and we use all feedback as a tool to improve our standards and ensure that every service offered on our premises aligns with our values of compassion and professionalism.

Our downtown location and modern services, such as curbside pickup and delivery, are specifically designed to meet the fast-paced lifestyle of Los Angeles. We believe that caring for a pet should be a joyful experience, not a chore, and our streamlined services are a testament to that belief. The accessibility of our store, from the wheelchair-friendly car park to the entrance, ensures that we are a welcoming place for everyone. Choosing Petco means you are selecting a company that is not only dedicated to providing quality products but is also committed to the well-being of all animals. We are proud to be a trusted part of the Los Angeles community and are constantly working to improve our services and product offerings to better serve you and your beloved pets.

Petco

850 S Hope St, Los Angeles, CA 90017, USA