Petco in Kernersville, NC: A Guide to Pet Supplies and Services

Petco Introduce

For pet owners in North Carolina, the name Petco is a familiar one. As a nationwide leader in pet supplies, Petco offers a vast array of products and services for almost every type of pet, from dogs and cats to fish, reptiles, and small animals. The Kernersville location at 1080 S Main St serves as a convenient and comprehensive resource for the local community, providing everything from specialized food and toys to grooming services and live animals. This article is designed to provide a factual and informative overview of this Petco location, highlighting its services and overall offerings for residents of Kernersville and the surrounding areas.

The mission of Petco is to provide a one-stop-shop for total pet wellness, focusing on keeping pets "physically fit, mentally alert, socially engaged, and emotionally happy." This approach is reflected in their wide range of products and services, which aim to cater to the diverse needs of pet parents. The Kernersville store is designed to be a user-friendly and convenient place to shop, with a layout that is typically clean, organized, and easy to navigate. This is especially helpful for those on a "quick visit" who need to find what they're looking for efficiently.

However, as a large corporation, the customer experience can vary widely, and it's important for local residents to be aware of the different kinds of feedback the company receives. While some customers praise the store for its friendly and knowledgeable staff and its cleanliness, others have had very different experiences, particularly concerning animal care practices and customer service policies. These contrasting views are a reality for large-scale retailers and highlight the importance of individual research and diligence, particularly when purchasing a live animal. The store’s ability to serve a wide range of needs for a large customer base makes it a prominent figure in the local pet supply market.

Location and Accessibility

The Petco store in Kernersville is located at 1080 S Main St, Kernersville, NC 27284, USA. Its address places it in a prime commercial area, making it easily accessible for residents of Kernersville and nearby towns in North Carolina. The location is situated in a shopping center, offering a large, wheelchair-accessible parking lot that makes it convenient for customers to bring in large items or pets.

In addition to the physical accessibility of the store, Petco offers a number of service options to make shopping easier for all customers. These include curbside pickup, in-store pickup, and delivery, catering to those who prefer not to or cannot enter the store. The store is also equipped with a wheelchair-accessible entrance and restroom, ensuring that the facility is welcoming and functional for people with disabilities. Amenities like Wi-Fi further enhance the customer experience, providing a comfortable and modern shopping environment. The ease of payment with credit cards, debit cards, and NFC mobile payments also adds to the store's convenience.

Services Offered

Retail Products: The store offers a vast selection of pet supplies, including food, treats, toys, bedding, and health products for a wide variety of animals, from common dogs and cats to reptiles, birds, and fish. They have specialized sections like a fish store, goldfish store, reptile store, and tropical fish store.
Live Animals: This Petco location sells a variety of live animals, including fish, reptiles, and small animals. Customers can find different species to take home, along with all the necessary supplies to set up a proper habitat.
In-Store Services: The Kernersville store provides a range of in-house services designed to support pet wellness. These can include grooming, which offers everything from baths and haircuts to nail trims, and sometimes training classes, and self-serve dog wash stations.
Vetco Total Care: Many Petco locations, including this one, house a Vetco Total Care Animal Hospital or a low-cost vaccination clinic. These clinics provide basic veterinary services such as vaccinations, microchipping, and routine check-ups for dogs and cats.
Convenience Services: To simplify the shopping process, the store offers multiple service options including in-store pickup, curbside pickup, and delivery. This flexibility allows customers to shop according to their own schedule and preferences.

Features / Highlights

Wide Selection of Products: A major highlight of Petco is its extensive inventory. Customers can find everything they need for their pets in one place, from specific dietary foods to a large variety of toys and accessories. The store's classification as a "fish store," "goldfish store," and "reptile store" signifies a dedicated selection for these niche hobbies.
Convenience and Accessibility: With features like curbside and in-store pickup, mobile payment options, and a location designed for a "quick visit," Petco prioritizes convenience for its customers. The focus on accessibility for all customers, with wheelchair-friendly parking and entrances, makes it an easy place for anyone to shop.
In-Store Live Animals: For those looking to add a new pet to their family, the store offers a variety of live animals. This provides a tangible way for potential pet owners to see and interact with animals before committing to a purchase.
Integrated Services: Petco’s model of integrating retail with services like grooming and veterinary clinics makes it a comprehensive pet care hub. Customers can get their pet’s nails trimmed, buy new food, and get a vaccine all in one visit, which is a major time-saver.
Loyalty and Rewards Programs: The company offers a rewards program and various promotions to provide added value to frequent shoppers. These can include discounts and special offers on food and supplies, helping customers save money on recurring purchases.

Contact Information

For more information on products, services, or store hours, local residents can contact the Petco in Kernersville at the following:

Address: 1080 S Main St, Kernersville, NC 27284, USA

Phone: (336) 993-4892

What is Worth Choosing

For pet owners in North Carolina, the Petco in Kernersville is a convenient and comprehensive option for all their pet supply needs. What makes it a compelling choice is its ability to offer a vast inventory of products and services under one roof. The convenience of being able to pick up pet food, a new toy, and get a grooming appointment all at the same time is a significant advantage for busy schedules. The store’s commitment to accessibility and modern conveniences like curbside pickup and mobile payments further enhances the customer experience. However, prospective customers should be mindful of the varied experiences reported by others, particularly concerning the care of animals and the information provided by staff, and conduct their own research to ensure they are making the right decision for their specific pet and its needs. For many, the store is a reliable source for high-quality products and general pet supplies, offering a clean, organized, and friendly environment for everyday pet care.

Petco Details

Service options
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Amenities
Wi-Fi
Wi-Fi

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Petco Photos

Petco Location

Petco

North Carolina Forsyth County Kernersville South Main Street

1080 S Main St, Kernersville, NC 27284, USA

Petco Reviews

An average rating of ★4.3 from 1517 user reviews.

vetdog foodsalescashiertankemployeefurreptilesremodelleash

★ 5★ 4★ 3★ 2★ 1

Why I will never step foot in petco again…Two weeks ago my boyfriend and I came to this petco in Kernersville to just browse and look at the animals. I had recently thought about buying a chameleon and found that there were two young veiled chameleons in a tank. We went to the front and asked an employee to help us find everything we need for a chameleon enclosure and he was very friendly. He seemed very knowledgeable on these reptiles and happy to help us. He showed us a starter kit that was about $160. In the beginning I was reluctant to buy the kit because the quality seemed very cheap but the worker insisted that this was the best thing to buy for the chameleon. The kit came with a fake bendy grape vine, a tiny fake plant with a suction cup on it, reptile vitamin powder, a lamp for the heat and UVB bulbs, the cage itself and a small reptile carpet that fits in the bottom of the cage. I don’t know who might be reading this review but for the people who don’t know but chameleons can become sick and die when their husbandry is not correct. The kit the worker sent us with left 90% of the cage empty which is super stressful for chameleons. If you look into your cage and can always immediately find your cham then you know your cage doesn’t have enough in it. I’ll attach a picture of the cage set up and you can see how empty it was and everything with a red circle was what was in the kit. My chameleon was so stressed with that set up and it was really upsetting to see her like that. This kit came with a heat bulb that was almost 50 watts colder than it needed to be. As soon as I went and bought the right bulb her behavior immediately changed. She was more lively and seemed less stressed. My other concern was how we were straight up lied to about the sex and age of the chameleon. You are able to sex chameleons at birth by whether they have spurs or not on the back of their feet. The worker told us it was a male when it was in fact a female. We were told the chameleon was 5 to 6 months when she was actually 5 to 6 weeks. I’ll add pictures of the chameleon too so you can look up what a six week old vs a six month old. I love my chameleon so much already and I am gonna love her to the best of my ability but I will never purchase another pet from there. They are not taking care of their pets well at all it’s practically abuse. They are all about sales not about animal care. Please do not buy animals from here it only contributes to the abuse. :(
August 31 · Caroline_33 caro
Store is always clean, organized and easy to shop. Staff is very knowledgeable and always so freindly
June 06 · Michelle Plummer
This store is always clean and the staff is attentive. One of the things that give away the quality of a store is their fish section. This location has a fairly small fish section, but everything is clean and phenomenally well maintained. Their salt water tanks are a nice sight for sore eyes. The fish are quality right down to their feeders. I can’t remember the last time I bought feeders and they were so healthy. My turtle is living happily alongside a dozen minnows, and NONE have shown any sign of disease nor have any died of natural causes. I appreciate a store that is so attentive that even “disposable” fish are given clean tanks and treated kindly. Best store for fish in a wide area, in my opinion.
August 10 · Small Mammal
Me and the kids were doing some pre-petshopping shopping, to decide what kind of pet we'll be getting in a couple months, and it was a very good experience. The staff was very helpful, and all the animals labels were very helpful too, coz they graded the care difficulty, and life span of the animals, etc. We'll definitely come back to get a new pet soon. 👍👍
August 12 · Peter Taíno
The women were rude and very disrespectful. I waited for 30 mins. First they couldn’t groom him because my rabies vet listed all 4 of my dogs instead of individually. Not on any small print. Then fine I get it fixed and then they tell me if my 8 month old mini pup doesn’t walk to the back they won’t groom them. Where are all of these policies? Dog bigger than mine was picked up and carried while waiting. Bottom line they are racist because no the person was treated as disrespectfully as I was treated. I would rather pay 100.00 before I ever go back to Petco in Kernersville. Danielle was the worst one! Pulling on a mini who isn’t supposed to wear a collar due to restriction on their windpipe. Lack of professionalism at its finest.
December 14 · Myranda Calloway