REPTILE FACTORY Introduce
For pet owners in California who have a passion for the extraordinary, finding a specialized store that caters to their unique interests can be a true gem. Reptile Factory, located in Victorville, is a prime example of a business that serves a specific and enthusiastic community. As a dedicated "Reptile store" and "Pet Shop," this establishment offers a diverse and fascinating selection of reptiles, amphibians, and invertebrates, along with the essential supplies to care for them. For residents of the High Desert region and beyond, Reptile Factory is a go-to resource for exotic pets and expert advice.
This article will provide a clear, engaging, and informative overview of what makes Reptile Factory a valuable part of the Victorville community. We will explore its offerings, from the variety of animals and feeders to the services and accessibility features that cater to its customers. The tone will be friendly and professional, providing factual information based on publicly available data, while also presenting a balanced perspective on customer experiences. The provided reviews, while mixed, offer a glimpse into the passionate community that supports this business.
Reptile Factory stands out for its specialization. While many pet shops offer a small section for reptiles, this store dedicates its entire focus to them. This specialization allows them to stock a greater variety of unique animals and a more comprehensive selection of supplies, including a wide array of feeders that are essential for reptile health. The store also proudly identifies as "Latino-owned," which adds to its unique identity and connection to the local community.
The provided reviews highlight a duality of experiences. One review praises the store for its "amazing" selection of reptiles and feeders, noting the helpfulness of the staff and urging people to "support this stop." Another review raises serious concerns about product consistency, quality of feeders, and staff behavior. This mix of feedback is common for small businesses and suggests that while some customers have had wonderful experiences, others may have encountered issues. This article will present these facts transparently to help local users make an informed decision.
Location and Accessibility
Reptile Factory is conveniently located at 14309 Bear Valley Rd #1B, Victorville, CA 92392, USA. This address places it in a prime commercial location within the High Desert region. Bear Valley Road is a major thoroughfare, making the store easily accessible for residents of Victorville and surrounding areas like Hesperia, Apple Valley, and Barstow.
The store is committed to providing an accessible experience for all customers. Public information confirms the presence of a "Wheelchair-accessible car park" and a "Wheelchair-accessible entrance." These features are significant and demonstrate a practical effort to make the business welcoming to everyone. Additionally, the store identifies as "LGBTQ+ friendly" and a "Transgender safe space," which creates an inclusive and welcoming environment for all members of the community. For those planning a visit, the store is designed for a "Quick visit," which suggests an efficient and straightforward shopping experience.
Services Offered
- Live Reptile and Invertebrate Sales: As a dedicated "Reptile store," the business offers a diverse selection of animals, including reptiles, amphibians, tarantulas, and scorpions. A customer review highlights that they have a good selection of species "you don’t see at most places."
- Feeder Supply: The store provides a variety of live feeders, which are essential for many reptile diets. This includes crickets, roaches, mice, rats, and more unique options like quail eggs and cabbage worms. This service is a crucial part of the store’s offering for reptile owners.
- Reptile Supplies and Equipment: Reptile Factory stocks all the necessary supplies for setting up and maintaining a reptile habitat. This includes enclosures, lighting, heating elements, substrates, and decorations.
- On-site Services: The availability of "On-site services" suggests that the store may offer expert help with animal care or habitat setup. This personal assistance is a major benefit for hobbyists.
- Flexible Shopping and Payment: The store offers convenient service options such as "Kerbside pickup," "In-store pick-up," and "In-store shopping." They also accept a wide range of payments, including "Credit cards," "Debit cards," and "NFC mobile payments," which caters to modern consumer preferences.
Features / Highlights
- Specialization in Reptiles: The most significant highlight is the store's dedicated focus on reptiles and exotics. This specialization allows for a more curated and unique selection of animals and supplies than what is found at general pet shops.
- Inclusive and Welcoming Environment: The business’s self-identification as a "Latino-owned," "LGBTQ+ friendly," and "Transgender safe space" is a major feature that fosters a sense of community and inclusion.
- Diverse Feeder Selection: The wide variety of feeders, from common crickets to more specialized items, is a key selling point for reptile owners looking to provide a varied diet for their pets.
- Customer Support: A positive review highlights the staff as "very helpful," indicating that they provide good customer service and are willing to answer questions, which is invaluable in a niche hobby like reptile keeping.
- Accessibility and Convenience: The wheelchair-accessible car park and entrance, along with multiple service and payment options, make the store a practical and easy choice for customers.
Contact Information
Address: 14309 Bear Valley Rd #1B, Victorville, CA 92392, USA
Phone: (760) 552-5331
Mobile Phone: +1 760-552-5331
What is worth choosing
For California residents with an interest in reptiles and exotic pets, especially those in the Victorville area, Reptile Factory is a compelling choice. The most important reason to choose this store is its specialization. In a market dominated by general pet stores, Reptile Factory provides a much-needed deep dive into the world of herpetology. This focus ensures that customers can find a wider variety of animals, from snakes and bearded dragons to tarantulas and scorpions, as well as a more complete selection of the specific supplies and feeders these pets require. The customer review that praises the "good selection of reptiles you don’t see at most places" is a testament to this unique offering.
Furthermore, the store's dedication to creating an inclusive and safe environment is a significant reason to support it. Its self-identified status as a "Latino-owned," "LGBTQ+ friendly," and "Transgender safe space" shows a commitment to community values that goes beyond simple commerce. This makes the store a more welcoming and positive place for a diverse group of customers.
While the negative review about feeder quality and staff behavior is a valid concern, it is important to consider it alongside the positive feedback. The conflicting information is a reminder that personal experiences can vary, but the fact that many customers find the staff "very helpful" and the selection "amazing" points to a business that, for many, is a reliable and valued resource. The convenient location and flexible service options, including curbside pickup, also add to the store's appeal. In summary, Reptile Factory is worth choosing because it provides a unique, specialized, and inclusive experience that caters specifically to the needs of the reptile community in the High Desert region.
REPTILE FACTORY Details
From the business
- Identifies as Latino-owned
Service options
- Kerbside pickup
- In-store pick-up
- In-store shopping
- On-site services
- Delivery
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Crowd
- LGBTQ+ friendly
- Transgender safe space
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
REPTILE FACTORY Photos










REPTILE FACTORY Location
REPTILE FACTORY
14309 Bear Valley Rd #1B, Victorville, CA 92392, USA
REPTILE FACTORY Reviews
desertpricesinformationselectioncricketshealthyneedsmealwormsfeedersamphibian
★ 5★ 4★ 3★ 2★ 1It’s never consistent with the feeders. I’ve purchased giant mealworms 100ct and crickets Medium 50ct. Every time so far the mealworms are dried out and small. The crickets are very tiny which isn’t going to fill the pet’s belly. Sadly I’m better off going to Petco for better quality and customer service. The last 2 times I’ve been there the employee was smoking/vaping weed. It smelled really bad that I don’t want to bring my kids with me to the store.
August 06 · Anita FinkThis place is an amazing place if you are into reptiles. A good selection of reptiles you don’t see at most places. Plus tarantulas, praying mantis, scorpions, etc. Also the items they have to feed your pets your pets will be happy. They have the typical crickets, roaches, mice rats, quail eggs, cabbage worms. Staff was very helpful, stop by and support this stop. If you stop by tell them Simon sent you.
March 08 · Simon PerkinsSaturday March 1st around 5:40 pm I walked in with my family with the intentions of purchasing some new pets. They were not busy at all only one other family. My kids were so excited but unfortunately they didn't have what we needed. The female Associate which she didn't have a name tag so i didn't get her name but she was wearing red lipstick that i could recall. She had a very bad attitude and that is poor customer service. I knew exactly what i was shopping for and before i could proceed to explain to her what i wanted to do she walked away. When i was trying to ask more questions and also make another purchase. I walked up to her at the register to ask for a feeder rat to purchase for a snake and i tried to explain too her the size, she grabbed a rat and I told her I think it might be to big and I proceeded to explain to her the size of the snake and it's not for my pet I was making the purchase for my sibling. So she rolled her eyes and walked away and said I will need a certain type of rat. Well if you have knowledge in the business great but you do not give that type of customer service. She was not pleasant at all. I'm sure they are good associates. And I'm glad the high desert has this little pet shop. But my experience was not a good one and they lost a customer/sale. I left with the feeder rat and proceeded to petsmart where I got great customer service and was able to purchase my new pets (family member).
March 03 · R BThis store is Superb! They have a beautiful selection and GREAT prices on their reptiles and supplies. Their employees are professional and friendly. I live 2 blocks from the only reptile store in Apple Valley and I will gladly drive the 10 miles to get my supplies from Reptile Factory where I will actually be greeted when I walk in the door instead of a teenager who doesn't bother looking up from their cell phone. They have better prices than Amazon and everything we need for our 9 reptiles and 1 amphibian.
October 03 · Monica PerezOh My God! Super super clean reptile store I have ever visited! They might be small but they carry all kind of reptiles that look super happy!I just bought 2 Pythons from them and I m so happy. Moreover, they carry all kind of feeder that you need to feed your reptiles.When I talk to the lady Nayeli and Priscilla, they are so experienced and smart, they show you how to care for all reptiles perfectly!They will succeed in reptile industry because they are worthy to have it!
September 18 · Harry D
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