SuperStar Puppies

- 11213 Lee Hwy Suite G, Fairfax, VA 22030

For many people in Virginia, the journey to finding a new canine family member is an exciting and significant life event. SuperStar Puppies in Fairfax aims to be a key partner in this process, offering a wide selection of puppies from a variety of breeds. As a pet store, dog breeder, and pet adoption service all in one, they provide a range of options for prospective owners. The business is focused on connecting families with a puppy that is not only a great match for their lifestyle but also receives the necessary care and attention to thrive. From the first greeting to the final steps of taking a new puppy home, they strive to make the experience as seamless and supportive as possible.

The core of SuperStar Puppies' mission is to provide more than just a transaction; they aim to provide a comprehensive experience built on education and care. A customer review praised the staff, including Isaac and Laura, for providing a "rewarding and compassionate experience." This personal touch is a major highlight, with the staff taking "every opportunity to tell me and my partner about the different financing options, puppy education, and care instructions." This attention to detail and a commitment to ensuring new owners are well-prepared for their puppy's arrival is a crucial part of their service. They ensure that "Nothing was left in the dark or just implied," which is highly valued by first-time and seasoned pet owners alike.

However, it is important for potential customers to be aware of the varied experiences reported by others. While some customers feel welcomed and supported, another review describes feeling "dismissed or unwelcome." This customer's experience with a staff member who was described as disengaged and unhelpful highlights a potential inconsistency in customer service. This review serves as a reminder for prospective buyers to approach the visit with questions and to be prepared to advocate for their needs. The glowing reviews often mention specific staff members by name, suggesting that the quality of the experience may depend heavily on who you interact with. The business also offers financing options, which can be a valuable tool for some families but is also something to be reviewed carefully.

SuperStar Puppies is conveniently located at 11213 Lee Hwy Suite G, Fairfax, VA 22030, USA. This location is situated on a major road, Lee Highway (US-29), making it highly accessible for residents of Fairfax and the wider Northern Virginia region. The clinic is easy to find and offers a range of parking options for customer convenience. The store’s physical accessibility is also a key feature, with a wheelchair-accessible entrance and a wheelchair-accessible parking lot. This ensures that all members of the community can visit the store with ease, regardless of their mobility.

The store provides onsite services, meaning that all interactions, from viewing the puppies to receiving educational materials, happen in person. The business also provides Wi-Fi as an amenity, which can be a helpful feature for customers who need to look up information or use a mobile payment option while on-site. The acceptance of credit cards adds to the convenience of the purchasing process, making it simple for customers to complete their transaction.

Services Offered:

• Dog Breeding and Sales: Offering a variety of puppy breeds for adoption and purchase. They work with USDA-licensed breeders.
• Pet Adoption Service: The business acts as a pet adoption service, connecting puppies with new owners.
• Pet Supply Store: Providing essential supplies for new puppies, including food, toys, and other necessary items.
• Pet Training: Offering a lifetime training program to support new owners in raising their puppy.
• Financing Options: The business provides different financing options to help make the cost of a puppy more manageable for customers.
• Education and Consultation: Staff provide detailed care instructions, puppy education, and behavioral counseling to new owners.

Features / Highlights:

• Knowledgeable and Compassionate Staff: As highlighted in positive reviews, staff members like Isaac and Laura are praised for their expertise, patience, and for making the adoption process a compassionate and rewarding experience.
• Comprehensive Educational Support: The business places a strong emphasis on educating new owners, covering everything from puppy care to behavioral issues.
• Wide Range of Services: SuperStar Puppies offers a unique combination of services, including dog breeding, pet adoption, pet supplies, and training, making it a comprehensive resource for new puppy owners.
• Accessibility: The wheelchair-accessible entrance and parking lot are important features that make the store welcoming and easy to navigate for all customers.
• Financing Options: The availability of various financing plans can be a significant benefit for families who need to manage the cost of a new puppy.

Contact Information:

Address: 11213 Lee Hwy Suite G, Fairfax, VA 22030, USA

Phone: (571) 496-8020

Mobile Phone: +1 571-496-8020

What is worth choosing:

When considering where to find a new puppy in Virginia, SuperStar Puppies is worth choosing for those who value a supportive and educational experience. The most compelling reason to choose this establishment is the staff's dedication to making the adoption process compassionate and thorough. The positive reviews highlight a deep commitment to educating new owners about puppy care, financing, and training, which is invaluable for a long-term commitment like pet ownership. For a person who wants to feel completely prepared and supported in their decision, the guidance provided by the team can make all the difference. This level of personalized assistance is a significant advantage over a more hands-off approach.

However, as with any major decision, it is crucial to do your own research and due diligence. The mixed reviews on customer service should be taken into consideration, and it may be beneficial to visit the store and interact with the staff to form your own opinion. For those who prioritize a seamless process with comprehensive support and educational resources, SuperStar Puppies offers a strong solution. The combination of offering a wide variety of breeds, providing training and care instructions, and offering financing options makes it a one-stop-shop for many prospective pet parents in the Fairfax area. For those who connect with the staff and feel the personalized care that many customers have described, the experience can be deeply rewarding.

SuperStar Puppies

11213 Lee Hwy Suite G, Fairfax, VA 22030, USA