The Pet Works Introduce
Introduction / Overview
For pet lovers across the Washington region, finding a local store that offers both a wide selection of products and genuine, knowledgeable service is a top priority. The Pet Works, located in Longview, WA, is that store. More than just a simple pet supply shop, it serves as a comprehensive hub for all things pet-related, catering to a diverse range of animals. From the everyday needs of dogs and cats to the specialized requirements of birds, reptiles, and aquatic life, The Pet Works has established itself as a trusted resource. What truly sets this store apart is its commitment to providing not just products, but also expert advice and a truly caring approach. This is a place where staff members don't just point you to an aisle; they offer genuine, helpful information to ensure your pets are healthy and happy. The store's reputation for having a friendly and informed staff is well-earned, as highlighted by a customer who appreciated the support they received during an ich outbreak, saving all their fish. This level of dedication to customer success and pet welfare is what makes The Pet Works a local favorite. It's a place where you can feel confident that you're getting the best for your beloved animals, making it a cornerstone of the Longview pet community and a destination worth the drive for many in the surrounding areas.
Location and Accessibility
The Pet Works is conveniently located at 1257 Commerce Ave in Longview, Washington. This prime location in a bustling area of Longview makes it an easy and practical stop for pet owners. Situated in a commercial hub, the store is well-positioned for both quick visits and more extensive shopping trips. A key feature of the store's design is its commitment to accessibility for all customers. The Pet Works has a wheelchair accessible entrance, ensuring that everyone, regardless of mobility, can enter the store comfortably and browse the aisles without barriers. In addition, a wheelchair accessible parking lot is available, simplifying the process of getting in and out of the store, especially for those with accessibility needs. This thoughtful planning reflects the store's inclusive philosophy. The straightforward location on a major avenue, combined with the ease of parking and entry, makes The Pet Works a stress-free destination for anyone in the Washington area looking to meet their pet supply needs. For those living in nearby towns, the store's reputation makes the journey entirely worthwhile, as noted by a customer who happily made a 90-minute drive just for their fish-keeping needs. The convenience and welcoming nature of the location are significant benefits for its customers.
Services Offered
- In-store Shopping: The store provides a vast and well-organized space for customers to browse a wide array of products and animals. The in-store experience allows for hands-on inspection of items and personal interaction with the staff, who are always ready to answer questions and provide recommendations.
- In-store Pickup: For those who prefer the convenience of online ordering, The Pet Works offers an in-store pickup service. This allows customers to place their order ahead of time and quickly retrieve it from the store, making for a swift and efficient visit.
- Curbside Pickup: Recognizing the need for added convenience and safety, The Pet Works provides curbside pickup. This service allows customers to get their supplies without ever leaving their vehicle, perfect for a quick stop on the way home or for a busy day when time is of the essence.
Features / Highlights
- Diverse Pet Focus: The Pet Works stands out by catering to a wide range of pets, far beyond the standard dog and cat offerings. It functions as a specialized bird shop, reptile store, pond fish supplier, and tropical fish store all under one roof. This means you can find everything from food for your parrot to specialized lighting for your bearded dragon, and even solutions for your backyard pond.
- Exceptional Fish Selection and Quality: The store is particularly noted for its high-quality aquatic offerings. A customer review highlights the "healthy fish, beautiful tanks, amazing selection, and outstanding prices." This attention to detail ensures that fish sold at The Pet Works are vibrant and well-cared for, a crucial factor for both new and experienced aquarists.
- Knowledgeable and Friendly Staff: A common theme in customer feedback is the expertise of the staff. They are described as friendly, helpful, and genuinely knowledgeable. This is not just about making a sale; it’s about providing accurate information and support, such as helping a customer successfully combat an ich outbreak. This level of professional guidance makes a world of difference for pet owners facing challenges.
- Commitment to Local Community: As a locally-owned and operated business, The Pet Works fosters a strong connection with the community. Customers are encouraged to "support local and shop them first," a sentiment that speaks to the value and personal service that a small business can provide. This community focus ensures that the store is a resource that truly understands the needs of local pet owners.
- Convenient Payment Options: The store accepts a variety of modern payment methods, including credit cards, debit cards, and NFC mobile payments. This flexibility ensures a smooth and hassle-free checkout process for all customers.
Contact Information
For more information or to speak with a staff member, you can reach The Pet Works by phone at (360) 636-0830. The store is located at 1257 Commerce Ave, Longview, WA 98632, USA. Their friendly and knowledgeable team is always available to assist with your pet supply questions and needs.
What is worth choosing
Choosing The Pet Works means opting for expertise, variety, and community support. Unlike larger national chains, this local store provides a personalized experience backed by staff who are truly passionate about animals. The combination of a broad product range for all types of pets—from common household companions to more specialized aquatic and reptilian friends—and a staff that is genuinely knowledgeable and caring is a rare find. The store’s commitment to selling healthy animals, as evidenced by satisfied customers who have vibrant and thriving pets, instills confidence in every purchase. The convenience of their services, including curbside pickup for a quick trip and in-store shopping for a more hands-on experience, makes meeting your pet’s needs effortless. The location is easily accessible, and the availability of modern payment options simplifies the buying process. When you shop at The Pet Works, you're not just buying pet supplies; you're gaining a trusted partner in your pet-owning journey, a valuable resource that is dedicated to the well-being of animals and the satisfaction of their owners. This makes it an exceptional choice for anyone in Washington seeking the very best for their pets.
The Pet Works Details
Service options
- Curbside pickup
- In-store pickup
- In-store shopping
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
The Pet Works Photos










The Pet Works Location
The Pet Works
1257 Commerce Ave, Longview, WA 98632, USA
The Pet Works Reviews
reptilessuppliesquestionsselectionpet foodtankinformativeneedsrodentstown
★ 5★ 4★ 3★ 2★ 1This place is now our go to for pet supplies. Recently had an ich outbreak and I rushed in and they supported me with all the information I needed and I was able to clear my tank quickly and saved all my fish. The staff is friendly and always helpful. I appreciate staff that actually knows what they are talking about and are willing to help and not treat you like a bother when you have multiple questions. Support local and shop them first!
April 08 · Brenda WilsonI just stopped to check out the fish section of the store. Healthy fish, beautiful tanks, amazing selection, and outstanding prices. Friendly and informative staff. Will definitely be going back for my fish keeping needs. Totally worth the 1hr 30min drive.
August 16 · Alex DKFriendly staff, helpful and they have all good quality pet foods and products. Nice fish section and have items even for your more unique pets (reptiles, etc)
August 11 · buck russellThey had a wide selection of things to offer and the staff was super amazing and helpful
August 27 · Mark WheelerI love Pet Works. The staff is always so helpful. They are knowledgeable and fun to chat with about the animals. They are very well stocked with supplies. Their prices are comparable to other stores in the area. They also have a good return policy. I had to return an enclosure (I got the wrong size) and they were great about it.
December 09 · Bonnie Nightingale
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