Basset and Lab Introduce
For Pennsylvania pet owners focused on health, wellness, and celebrating their furry family members, Basset and Lab stands out as a unique and indispensable resource in Lancaster. This small business pet store, situated conveniently on Harrisburg Pike, differentiates itself by merging a passion for pet nutrition with a boutique retail experience. The genesis of Basset and Lab lies in a deep personal commitment to providing pets with the best healthy, chemical-free, and non-processed whole foods, a philosophy that is evident in every section of the store.
More than just a supply shop, Basset and Lab serves as a wellness hub. The inventory is not dictated by what is cheapest or most commonly available, but by quality and nutritional value. From specialty holistic pet food brands to a curated selection of non-toxic toys and durable gear, the store ensures that local patrons in Lancaster County have access to premium products. Crucially, the business is renowned for its on-site "B&L Kitchen," which crafts nutritious and beautiful fresh-baked dog treats, cupcakes, ice cream, and custom birthday cakes, solidifying its reputation as a true local gem.
Customer testimonials frequently highlight the exceptional level of service, noting that the staff is friendly, welcoming, and incredibly accommodating—even going so far as to offer to order products not regularly stocked, and demonstrating impressive skill in creating custom cakes for dogs with strict dietary restrictions. This combination of specialized product focus, hands-on customer care, and dedicated wellness philosophy makes Basset and Lab a valued institution within the Lancaster pet community.
Location and Accessibility
Basset and Lab is located in a high-traffic, accessible area of Lancaster, Pennsylvania, ensuring ease of visit for local customers. The precise address is:
1352 Harrisburg Pike, Lancaster, PA 17601, USA
A significant feature of this establishment is its demonstrated commitment to accessibility for all members of the community. The available information explicitly confirms the following accessibility accommodations:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This attention to physical access ensures that the store is welcoming to all patrons. Furthermore, the business is oriented toward a "Quick visit" for convenience, making it ideal for busy Pennsylvania residents needing to quickly grab essential supplies or treats. The store also accepts modern and convenient payment methods, including Credit cards, Debit cards, and NFC mobile payments, smoothing the transaction process for a seamless in-and-out experience.
Services Offered
Basset and Lab offers a comprehensive range of products and specialized services that extend well beyond the typical Pet store model:
- In-House Pet Bakery ("B&L Kitchen"): Custom-made dog birthday cakes, cupcakes, cookies, ice cream, and deli items crafted with fresh, local, and natural ingredients.
- Specialized Nutrition Retail: A curated selection of high-quality food options for both dogs and cats, including dry/kibble, wet/canned, raw/frozen, and dehydrated/freeze-dried varieties, with a focus on holistic, chemical-free wellness.
- Local Delivery Service: Offering delivery to customers living within a ten-mile radius of the store, often with free delivery available for orders over a set minimum amount, providing convenience for local residents.
- Boutique Accessories and Gear: Retailing a carefully selected assortment of collars, leashes, harnesses, durable, non-toxic toys, beds, bowls, and apparel.
- Custom and Special Orders: Staff commitment to accommodating customer needs by placing special orders for specific products or customizing cakes for pets with strict dietary sensitivities, as noted in customer feedback.
Features / Highlights
The experience at Basset and Lab is defined by several standout features that resonate with the Pennsylvania pet-owning community:
- Focus on Health and Wellness: The business is founded on a passion for pet nutrition, ensuring the entire inventory of food and supplements meets a high standard of being healthy, non-processed, and free from harmful chemicals.
- Exceptional Customization and Accommodation: The ability to order custom cakes using specific, owner-provided ingredients (even prescription-based hydrolyzed protein) is a rare and highly appreciated service that underscores their commitment to pet health and celebration.
- A True Small Business: Operating as a small, independent entity means a higher level of personal service, friendly staff interactions, and a welcoming, inviting store atmosphere often described as a "gem."
- Convenience of Local Delivery: Offering delivery within a ten-mile radius is a significant practical benefit for Lancaster residents who need to regularly purchase large bags of specialty food or frozen raw diets.
- Comprehensive Canine and Feline Needs: While dogs are highlighted, the store also maintains a thoughtful selection of high-quality food, treats, and accessories for cats, ensuring comprehensive care for multi-pet households.
Contact Information
Pet owners in the Lancaster area can easily reach Basset and Lab using the following information for orders, inquiries, or personalized assistance:
- Address: 1352 Harrisburg Pike, Lancaster, PA 17601, USA
- Phone: (717) 288-1200 (Local and mobile number)
What is Worth Choosing
Basset and Lab is definitively worth choosing for Pennsylvania residents who are proactive about their pet’s health, value local businesses, and appreciate personalized customer service. You are choosing more than just a place to buy supplies; you are choosing a partner in your pet’s wellness journey. The commitment to stocking only healthy, chemical-free food options—including raw, frozen, and specialized diets—makes it a go-to for pets with sensitivities or specific nutritional needs.
The most compelling reason to choose Basset and Lab is the unmatched combination of high-end, quality supplies and the distinctive on-site pet bakery. Whether it is ordering a beautifully crafted, diet-compliant birthday cake for a doodle or simply picking up nutritious daily treats, the staff's professionalism, accommodation, and genuine care, as consistently praised by real customers, set this small business apart as a premier pet destination in Lancaster County.
Basset and Lab Details
From the business
- Small business
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Basset and Lab Photos










Basset and Lab Location
Basset and Lab
1352 Harrisburg Pike, Lancaster, PA 17601, USA
Basset and Lab Reviews
dog foodbirthday cakestoysbaked goodsselectioncorgifrommfreeze driedboutiquestomach
★ 5★ 4★ 3★ 2★ 1Basset & Lab is such a gem of a store! The staff is incredibly friendly and welcoming every time I visit. What really impressed me was how accommodating they were when I asked about an item they didn’t carry — instead of just saying no, they happily offered to order it for me. That kind of customer service is rare and so appreciated! The store has a warm, inviting vibe, and you can tell they genuinely care about their customers (and their pets!). Highly recommend stopping by if you’re in the area — you won’t be disappointed!
July 19 · Gabriel BaxterWe've been buying cakes and toys for our two doodle's for years here, they are exceptional! One of our dogs was recently put on a strict diet (hydrolyzed protein - wet and dry) but we still wanted to celebrate his birthday with a cake. We weren't sure what to expect, but when we asked if the staff could make us a cake with strictly these two types of food that we provided, they absolutely knocked it out of the park! I can only imagine how challenging it was and the end result was incredibly beautiful given what they were working with. I cannot say enough nice things about the incredibly accommodating, understanding, and skilled folks at Basset and Lab!!
August 22 · Andrew CrawfordReally impressed! They sell Fromm and have the most adorable dog patisserie section. The shop has a curated feel to it with only natural ingredients. I can’t wait to give my Great Dane the chicken foot cupcake I purchased. Definitely worth the drive.
May 30 · Leah DeLalloGot a big haul at a very good price. Was happy to see such a nice assortment of Open Farm products! Staff was pleasant and the store was well organized. I will definitely be coming back & I am looking forward to bringing my Corgi puppy for easter photos!
April 11 · Tony and LaurenThey’re the best! I accidentally chose the wrong date for my cake to pickup and last minute caught it and sent them an email and they were able to get it done for me in less than 24 hours. My bernedoodle, Piper, will be so happy to have her cake for her first birthday! Thank you 🥳
April 12 · Ashlen Kintner
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