Dig your neighborhood pet shop Introduce
For pet owners in Richmond, Virginia, finding a pet shop that truly understands the unique needs of their companions can be a challenge. In a world dominated by large, impersonal chain stores, DIG, your neighborhood pet shop, stands out as a genuine local gem. This small business is more than just a place to buy pet supplies; it's a dedicated resource for pet nutrition and wellness, run by an owner with a passion for helping animals live their healthiest lives. For many Virginians, DIG is a trusted partner in pet care, offering a personal touch and a wealth of knowledge that is simply unmatched.
One of the most significant aspects of DIG is its focus on high-quality, nutritious food. The store functions as a pet supply store and a nutritionist all in one, providing not just products but expert advice on what's best for your pet. As one satisfied customer shared in a review, the owner, Jeff, is incredibly knowledgeable about dog food and helped them find a solution for their dog's gastrointestinal issues. This level of expertise is invaluable to local pet owners who want to move beyond generic brands and provide their pets with a healthier diet. The personal recommendation and the tangible results—the dog's improved health—speak volumes about the quality of the products and the genuine care offered by the staff.
DIG is deeply rooted in the Richmond community and embodies the spirit of a true neighborhood shop. It's the kind of place where the owner knows you and your pet by name and is always ready to offer a friendly greeting and a helping hand. The provided review mentioning the owner, Jeff, offering a free sample and providing excellent advice on food and training aids highlights this personal connection. This kind of customer service is a primary reason why many local residents choose to support a small business over a larger corporation. The store is also a welcoming space, with a friendly and inclusive atmosphere, as noted by its LGBTQ+ friendly amenity. This commitment to creating a comfortable environment for all customers and their pets sets a positive and welcoming tone.
The business also understands the busy lifestyle of today's pet owners, offering an array of convenient services that make pet care easier. The option for home delivery, as praised by a customer who received their order the very next morning, is a game-changer. This service eliminates the need for a last-minute trip to the store and ensures that your pet never runs out of their essential food or supplies. For residents of Richmond, this blend of personalized service, expert knowledge, and practical convenience makes DIG a highly appealing and valuable local resource.
DIG is ideally located at 322 Libbie Ave, Richmond, VA 23226, USA. This location places it in a charming and well-known part of the city, easily accessible for residents of the surrounding neighborhoods. The store is designed for convenience, and its location makes it an easy stop for a quick visit, whether you're walking your dog or driving by.
The business goes above and beyond to ensure accessibility for all customers. It provides a wheelchair accessible entrance, a wheelchair accessible parking lot, and even wheelchair accessible seating inside. This commitment to inclusivity ensures that every pet owner can visit the store with ease. Furthermore, customers can take advantage of on-site parking, including both a free parking lot and free street parking, which is a significant convenience in a bustling area of Richmond.
As a versatile pet shop and nutritionist, DIG offers a variety of services to help local pet owners.
Pet Nutrition Consultation: The store owner and staff are highly knowledgeable about pet food and treats, offering expert advice to help customers select the best nutritional options for their pets, particularly for those with specific dietary needs or health issues.
Dog Walking: While the provided data lists this as a service, it indicates that the business may offer dog walking as an added benefit to its customers, though further details are not specified. It is a service that complements the store's focus on dog wellness.
In-Store Shopping: The store provides a welcoming and friendly environment for customers to browse a selection of collars, leashes, kibble, treats, and toys. Pets are also welcome to join their owners while they shop.
Convenient Pickup and Delivery: Customers can choose from curbside pickup, in-store pickup, and a super-convenient home delivery service for their orders. The quick turnaround time for delivery, as noted in a review, is a major benefit.
Expertise and Personalization: The store is highlighted by its owner's deep knowledge of pet nutrition and the personalized advice they offer. This creates a bespoke shopping experience that is tailored to each individual pet's needs.
Welcoming and Inclusive Environment: The store is LGBTQ+ friendly and offers a gender-neutral restroom, signaling a commitment to a welcoming and safe space for all members of the community.
Convenience-Focused Amenities: DIG provides free Wi-Fi for customers and a variety of easy payment options, including checks, credit cards, debit cards, and NFC mobile payments.
Accessibility: The presence of wheelchair accessible parking, entrance, and seating makes the store a welcoming and easy-to-navigate destination for everyone.
To learn more about their products, to get nutritional advice, or to place an order, you can contact DIG using the following information:
Address: 322 Libbie Ave, Richmond, VA 23226, USAPhone: (804) 288-3674Mobile Phone: +1 804-288-3674
For Virginians in the Richmond area, choosing DIG is a decision to invest in your pet's health and to support a local business that genuinely cares. The most compelling reason to shop here is the expert, one-on-one advice you receive from the owner. This is not just a place to grab a bag of food; it's a place to learn about pet nutrition from someone with over 20 years of experience who can help you solve real-world problems, such as a pet's food sensitivities. The real customer reviews praising the owner's knowledge and the positive impact on their pets' health are powerful endorsements.
The convenience of the home delivery service, as well as the variety of accessible payment and parking options, makes this a seamless and stress-free shopping experience. For those who value personalized service, expert knowledge, and a commitment to the local community, DIG is an outstanding choice. It is a business that recognizes the unique bond between a pet and its owner and strives to provide the best products and advice to ensure that relationship is as healthy and happy as possible.
Dig your neighborhood pet shop Services
Pet Store
- Dog Walking
Dig your neighborhood pet shop Details
From the business
- Small business
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Wi-Fi
- Wi-Fi
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Checks
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
- On-site parking
Dig your neighborhood pet shop Photos










Dig your neighborhood pet shop Location
Dig your neighborhood pet shop
322 Libbie Ave, Richmond, VA 23226, USA
Dig your neighborhood pet shop Reviews
nutritiondeliverydog foodpuppypricinginformationselectionboneshealthyowner
★ 5★ 4★ 3★ 2★ 1This is such a great little place! I stopped by one day a couple months ago when walking my dog, Teddy. The store owner, Jeff, was so friendly knows a lot about dog food & treats. He gave us a free sample of dog food to try. When Teddy started having GI issues with his regular Purina, I decided to switch to what Jeff had recommended.He offers home delivery in the area, which is super convenient! I ordered the food in the evening Saturday, and he brought it by the next morning! He even offered to do same day delivery (which I didn't need, but its so nice to have the option).
July 21 · Rachel TaylorVery knowledgeable and friendly owner. Great selection of collars and leashes too! Fair pricing and great advice on puppy training. I took home a 25 lb bag of kibble, some puppy training aids, treats, and a toy.
August 21 · Christine CampbellI have been going to this shop for over a year now and I love it and so do my dogs! Jeff is great and so knowledgeable on any question I have had. They have wonderful healthy food options, so much treats and supplements, and natural items for dogs to have. I usually make it into the store but had to have it delivered recently and it was amazing to have that option available. I will be sure to use it again in the future as needed.
May 07 · Courtney RayThe store owner Jeff is amazing and super knowledgeable. He was so thoughtful and thorough when discussing food nutrition and options for our pup! Can’t recommend them enough!
March 16 · Mitchell HayterJeff has helped me with my elderly cat that has started w/ Kidney Failure by ordering foods I can't get for her in other pet stores. I appreciate his help & kindness and his love of animals. Will keep going back for sure!
July 21 · Ellen K Taylor
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