Kona Reef Az - Surprise Introduce
For aquarium enthusiasts in Arizona, finding a pet store that specializes in aquatic life is a genuine treasure. Kona Reef Az - Surprise is a premier destination that caters specifically to the needs of both freshwater and saltwater fish hobbyists. Unlike larger, general pet supply stores, this small business focuses on providing a high-quality selection of tropical fish, live coral, and all the necessary equipment to create and maintain a thriving aquatic ecosystem. Located in Surprise, this store has built a strong reputation for the health and quality of its livestock, a crucial factor for anyone serious about the aquarium hobby. Customers consistently praise the knowledgeable and friendly employees, who are passionate about helping others succeed with their tanks. This article will provide a detailed look at what makes Kona Reef Az - Surprise a must-visit for anyone in the Arizona aquatic community.
Kona Reef Az - Surprise is conveniently located at 12301 W Bell Rd Ste A107, Surprise, AZ 85378, USA. Situated in a busy and accessible part of town, the store is easy to find for residents of Surprise and surrounding communities in the Phoenix metropolitan area. Its location on a major road like W Bell Rd simplifies navigation and makes for a quick visit, as many satisfied customers have noted. As a small business, Kona Reef Az - Surprise has made a point of ensuring its store is accessible to everyone. The store provides a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet, demonstrating a commitment to serving all members of the community.
As a specialized tropical fish store and aquarium, Kona Reef Az - Surprise offers a comprehensive range of products and services tailored to the needs of aquatic pets and their owners.
The services and products offered include:
- Extensive selection of saltwater and freshwater fish
- Wide variety of live corals, including frags and anemones
- Aquarium starter kits and full setups
- High-quality aquarium equipment, including lights, pumps, and filters from top brands
- On-site services and expert advice for tank maintenance
- A variety of food, nutrition, and supplements for fish and coral
- Used and second-hand equipment, providing a more affordable option for hobbyists
- In-store shopping and in-store pick-up for online orders
- Hardscapes, substrates, and decorations for aquariums
Kona Reef Az - Surprise is a standout business in the Arizona pet community, known for several key features and highlights that set it apart from larger chains and general pet stores.
Key highlights of this pet store include:
- Superior Livestock Quality: As one customer review states, "Every single fish and snails we bought from Kona reef are alive and well to this day." This high rate of success is a testament to the store's dedication to maintaining healthy, quality stock, which is invaluable for a hobby where livestock can be delicate.
- Knowledgeable and Passionate Staff: The staff, including named employees like Logan, Stephanie, and Chad, are frequently praised for being "very knowledgeable" and "all around awesome." Their expertise and genuine love for the hobby create a welcoming and trustworthy environment for both beginners and experienced aquarists. One review even refers to an employee as their "friendly neighborhood fish guy!"
- Specialized Expertise: As a dedicated tropical fish store, the staff is highly specialized in aquatic life. This focus ensures that customers receive tailored, accurate advice, unlike in general pet stores where staff may have limited knowledge of the aquatic hobby.
- Comprehensive Product Range: The store offers a vast selection of aquariums, equipment, and supplements for both freshwater and saltwater tanks, ensuring that hobbyists can find everything they need in one place. This includes advanced equipment from well-known brands, as well as live coral.
- Small Business Dedication: As a small business, Kona Reef Az - Surprise is able to provide a level of personalized customer service that larger stores often cannot. This is evident in the positive, heartfelt reviews that highlight specific employees and their helpfulness.
- Flexible Payment Options: The store accepts a wide variety of payments including credit cards, debit cards, and NFC mobile payments, making the purchasing process quick and convenient for all customers.
To contact Kona Reef Az - Surprise for information on products or to inquire about on-site services, you can use the following details:
Address: 12301 W Bell Rd Ste A107, Surprise, AZ 85378, USA
Phone: (623) 398-8954
What is worth choosing Kona Reef Az - Surprise? The decision to choose a pet store is crucial, especially for a complex hobby like keeping aquariums. Kona Reef Az - Surprise offers a compelling value proposition that goes far beyond just selling products. Its most significant advantage is the quality of its livestock. The fact that customers have had no losses from their purchases from this store, in contrast to a competitor, is a powerful endorsement and a strong reason to choose them, even if the price is "slightly more pricey." The peace of mind that comes with knowing you are buying healthy, well-maintained fish and coral is worth the investment. Furthermore, the expert staff is a priceless resource. Their willingness to share knowledge and provide honest, helpful advice makes the hobby more enjoyable and successful. For anyone in Arizona, whether a seasoned aquarist or a beginner looking to start their first tank, Kona Reef Az - Surprise is the ideal partner. The store's commitment to quality, its knowledgeable team, and its comprehensive selection of specialized products create a unique and highly trustworthy environment that is worth seeking out.
Kona Reef Az - Surprise Details
From the business
- Small Business
Service options
- In-store pick-up
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Kona Reef Az - Surprise Photos










Kona Reef Az - Surprise Location
Kona Reef Az - Surprise
12301 W Bell Rd Ste A107, Surprise, AZ 85378, USA
Kona Reef Az - Surprise Reviews
tankquestionssaltwaterplantsfreshwatercoralvalleylivestockthe westemployee
★ 5★ 4★ 3★ 2★ 1Firstly LOVE the store, the lay out and the employees. One of the gentleman we have named our "friendly neighborhood fish guy!"They are slightly more pricey than another store that is to tje east off Greenway... BUT every fish we bought from that store died. Every single fish and snails we bought from Kona reef are alive and well to this day with no losses after months of owning them! For having quality stock with honest and helpful employees its worth the slightly higher cost!This will be our one and ONLY fish store from now on!
August 25 · JWI've been going here for a while now. I really love this store. They have everything you need for fresh and saltwater. I've gotten a lot of my fish and corals from here. And a decent amount of equipment. Logan, Stephanie, and Chad are awesome. Very knowledgeable staff and just an all around awesome store!This is my tank for reference of things you can get at Kona Reef Surprise
July 12 · Daniel StockdaleMy family and I checked out the Surprise location for the first time about a month ago. We were assisted by Stephanie who was more than happy to answer questions about aquatic plants and their care. The shop and tanks are well maintained. The fish look healthy, plus there wasn't a bunch of dead fish like certain big pet retailers usually have.Today we returned to get a betta for our 5.5 gallon tank. I love that they are kept in community tanks and not tiny cups! We were assisted by Stephanie again and she was patient while our 12 year old picked one out. She was helpful explaining what we needed to do when we got home. We left with some pearl weed and 2 cherry shrimp along with this guy who is doing awesome. We will be back again probably to set up a bigger tank lol.
April 05 · Echoes of ChaosI have been coming to Kona reef for all my fish needs since forever. They have never ever let me down. The staff is always incredibly friendly and knowledgeable. This time specifically two people helped me out named Stephanie and Abby. They had some of the best customer service ever, helped me out and answered all my questions in detail. I will continue to shop at Kona Reef in the future, because they run a proper, professional, friendly business.
August 25 · Luke DahdalI loved it here, the employees were friendly but also knew what they were talking about. I've been keeping fish my entire life and I still learned new things. I will never go to another store for fish again. The two fish I got are healthy and settling into their tank well. No dead or unhealthy fish that I saw. They also had exotic fish that I had never seen.
April 08 · Evee Argentum
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