Pet Supplies Plus Oxford

- 971 S Lapeer Rd, Oxford, MI 48371

In the vast world of pet care, finding a store that truly feels like a part of the community is a special find. For residents of Oxford, Michigan, and the surrounding areas, Pet Supplies Plus Oxford has earned a reputation as a favorite for its friendly atmosphere, helpful staff, and commitment to both pet and customer well-being. This store goes beyond the basic retail experience, creating a welcoming and supportive environment that makes every visit a positive one. From convenient services to a team that goes above and beyond, this location has become a staple for many local pet owners, fostering a sense of trust and loyalty that sets it apart from other stores.

The hallmark of Pet Supplies Plus Oxford is its exceptional customer service, which is consistently praised in reviews. One customer’s experience with a new hire named Edmund perfectly illustrates this, noting how he was "very kind and helpful with everything today" and quickly sorted out a "large order." The detail that he even put the customer’s cart away for them shows a level of service that goes well beyond the expected. However, perhaps the most powerful testament to the staff’s dedication comes from a customer with a "people reactive dog." This individual shared how a specific employee, Derrick, "always goes above and beyond to give my dog treats and make him feel happy and comfy." This kind of thoughtful and compassionate action makes a world of difference for pets with anxiety and their owners, and it’s a key reason why this is the customer's "favorite Pet Supplies Plus store." The staff’s genuine love for animals and willingness to take the time to build a positive relationship with a nervous pet is truly invaluable.

Located at 971 S Lapeer Rd, Oxford, MI 48371, this store is easily accessible for residents of Oxford, Lake Orion, and other nearby Michigan communities. The location offers a range of convenient service options to accommodate various shopping preferences. Customers can choose from in-store shopping, in-store pickup, and curbside pickup, providing flexibility for those with a tight schedule. The availability of onsite services, such as a self-service dog wash, also adds to the store's appeal. Additionally, the store provides a free parking lot, which ensures a hassle-free visit from the moment you arrive. The store’s commitment to accessibility is evident with its wheelchair-accessible entrance and parking lot, making it a welcoming place for all community members. This combination of convenience, accessibility, and exceptional in-person service makes Pet Supplies Plus Oxford a go-to destination for local pet needs.

Beyond the retail experience, Pet Supplies Plus Oxford provides a variety of services that cater to the diverse needs of pet owners. The store is well-stocked with everything from healthy treats and food to supplies for fish, small animals, and reptiles. A customer review highlights the store's nice selection of "healthy treats/food," showing a commitment to quality products. A standout service at this location is the self-service dog wash. This convenient feature offers a way for dog owners to keep their pets clean without the mess and hassle of bathing them at home, providing all the necessary supplies in one clean and easy-to-use space. Many Pet Supplies Plus locations also offer community vet clinics and events, which further adds to their value as a neighborhood hub for pet care and resources. The store’s online resources and reward programs, which a customer mentions helps them "save more money than buying off of Chewy.com," are also key services that provide a significant financial benefit to loyal shoppers. The ability to accept a variety of payments, including checks, credit cards, debit cards, and NFC mobile payments, makes transactions quick and convenient for a "quick visit."

The features and highlights of this specific Pet Supplies Plus location are its friendly, knowledgeable employees and the positive atmosphere they create. Customers consistently feel that the staff is both helpful and personable, going "above and beyond" to provide a great experience. The store's consistent stock of frequently purchased items is another highlight, ensuring that customers can rely on finding what they need. The emotional connection the store fosters, particularly with a customer's reactive dog, is an incredible testament to the staff's passion for animals. This kind of care transforms a simple business transaction into a meaningful interaction, building a loyal customer base that feels happy and confident spending their money there. The positive impact on a pet’s happiness, as evidenced by a dog’s excitement to visit the store, is a powerful indicator of the welcoming and pet-friendly environment. Pet Supplies Plus Oxford is a great example of a chain store that feels like a local, community-run business, thanks to its dedicated team members who genuinely care.

What is worth choosing? Pet Supplies Plus Oxford is the ideal choice for Michigan residents because it successfully combines the convenience and variety of a large chain with the warmth and personalized service of a small, local shop. The knowledgeable and genuinely caring staff are the heart of this location, making every visit a pleasant experience for both pet and owner. For pet owners with specific needs, like those looking for healthy food options or those with nervous animals, the team at this store provides the kind of support and understanding that is hard to find elsewhere. The added benefits of a self-service dog wash, in-store coupons that provide great value, and flexible shopping options further solidify this store as a standout choice. By choosing to shop here, you are not only getting great products at a good price but also becoming part of a community that truly cares about the well-being and happiness of your pet, making it a worthwhile and rewarding place to do business.

Services Offered

• In-store Shopping: Browse a wide selection of pet supplies in a clean, organized environment.
• Curbside and In-store Pickup: Convenient options for online orders.
• Onsite Services: Includes a self-service dog wash and potentially other grooming services.
• Product Expertise: Staff provides knowledgeable recommendations on pet food and supplies.

Features / Highlights

• Exceptional Customer Service: Known for friendly, helpful, and personable staff who go above and beyond.
• Pet-Friendly Atmosphere: Staff's genuine care for animals creates a comfortable environment, especially for reactive pets.
• Convenient and Accessible: Features a free, wheelchair-accessible parking lot and entrance.
• Value-Oriented: Offers weekly coupons and deals that provide a good bargain.
• Consistent Inventory: Customers report that frequently purchased items are regularly in stock.

Contact Information

• Address: 971 S Lapeer Rd, Oxford, MI 48371, USA
• Phone: (248) 969-7587

What is worth choosing?

Pet Supplies Plus Oxford is the perfect choice for Michigan pet owners who want the best of both worlds: a great selection of products and a truly personal shopping experience. The store’s success is built on the foundation of its staff, who, as reviews attest, are not only knowledgeable but also genuinely kind and compassionate towards animals. For a customer whose dog is reactive, finding a place where the staff is patient and goes out of their way to make the pet comfortable is priceless. This level of care, combined with the convenience of services like the self-service dog wash and various pickup options, makes every trip to the store efficient and enjoyable. The focus on providing great deals and having a reliable stock of healthy products further adds to its appeal. When you choose Pet Supplies Plus Oxford, you are choosing a business that understands that pets are family, and they treat them with the same love and respect that you do, making it a trusted and beloved destination in the local community.

Pet Supplies Plus Oxford

971 S Lapeer Rd, Oxford, MI 48371, USA