Petco Introduce
Located within the bustling community of Joint Base Lewis-McChord, Petco serves as a comprehensive resource for pet owners in the Washington region. As a well-known name in the pet retail industry, this store provides a wide array of products and services designed to meet the needs of all kinds of pets, from furry companions to aquatic life and reptiles. This particular location caters specifically to the military community and the general public, offering a convenient and accessible option for everything from daily essentials to specialized care. Unlike smaller, niche stores, Petco’s vast inventory and multiple service options aim to be a one-stop solution for a wide range of pet-related needs. The store is part of a larger chain, which means it benefits from a wide network of suppliers and resources, often ensuring a consistent stock of popular products.
This Petco is not just a place to buy pet food; it's a hub for a variety of pet-related activities. From pet supplies to specialized services like grooming, the store is designed to support the "Whole Health" of pets. It's a place where you can find products for your dog or cat, pick up a new fish for your aquarium, or get supplies for a new reptile. However, as with any large chain, individual experiences can vary. Some customers have expressed frustration with the store's grooming services, citing issues with communication regarding pet health and medication policies. These experiences highlight the importance of clear communication and the "hit or miss" nature that can sometimes be associated with services at larger businesses. Despite this, Petco continues to be a major player in the pet supply market, and many pet owners rely on its convenience and broad product selection.
The Petco store at Joint Base Lewis-McChord is conveniently located at 5280 Pendleton Ave Oc003 Mail Stop 46, Ste, Joint Base Lewis-McChord, WA 98433, USA. For local users in Washington, this address is a key destination, particularly for those within the JBLM community. The store has made a significant effort to ensure accessibility for all customers. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and even a wheelchair-accessible restroom. These amenities are a testament to the company's commitment to inclusivity, making it easy for individuals with mobility challenges to navigate the store and its facilities. For those looking for a quick visit, the layout and services are structured to allow for efficient shopping, whether you're picking up a single item or a week's worth of supplies. The availability of curbside pickup and in-store pickup options further enhances the convenience, allowing customers to place orders online and retrieve them with minimal hassle.
The location’s accessibility is a major selling point. The presence of a wheelchair-accessible parking lot and entrance ensures that all members of the community can visit without concern. This is a crucial feature for a store located on a military base, where serving a diverse population with varied needs is essential. The store also provides amenities like Wi-Fi, which can be useful for customers who need to look up product information or who are waiting for their pets to be groomed. The "quick visit" planning option is appealing to busy individuals who need to get their shopping done efficiently. Petco's embrace of various payment methods—including credit cards, debit cards, and NFC mobile payments—also adds to the ease of the shopping experience. These modern conveniences are a standard part of the chain's operations and are well-regarded by customers who prefer a fast and easy checkout process.
Services Offered:
- Curbside pickup: Customers can place an order online and have it brought to their vehicle, providing a fast and contactless shopping option.
- Delivery: For added convenience, the store offers a delivery service for products ordered online, bringing pet supplies directly to your doorstep.
- In-store pickup: This service allows customers to shop online and pick up their items inside the store at their convenience.
- In-store shopping: The traditional shopping experience is available, allowing customers to browse the aisles and interact with the staff.
- Onsite services: Petco offers a variety of onsite services, including dog grooming and other wellness-related treatments. However, customer reviews indicate that experiences with these services can vary, particularly regarding communication and consistency in results.
Features / Highlights:
- Wide Product Range: As a pet store, fish store, goldfish store, pet supply store, reptile store, and tropical fish store, this Petco location offers an extensive selection of products and animals for various pet types.
- Multiple Service Options: The availability of curbside pickup, delivery, and in-store pickup provides flexibility and convenience for different shopping preferences.
- Exceptional Accessibility: The store is committed to inclusivity with a wheelchair-accessible entrance, parking lot, and restroom, making it welcoming for all customers.
- Convenient Planning and Payments: The "quick visit" model and acceptance of modern payment methods like NFC mobile payments streamline the shopping process.
- Onsite Amenities: The availability of Wi-Fi for customer use is a helpful feature while shopping or waiting.
Contact Information:The address for this Petco is 5280 Pendleton Ave Oc003 Mail Stop 46, Ste, Joint Base Lewis-McChord, WA 98433, USA.For phone inquiries, you can reach them at (253) 620-7018 or via mobile at +1 253-620-7018.
What is Worth Choosing:For residents of Washington, particularly those in and around Joint Base Lewis-McChord, this Petco location offers unparalleled convenience and a comprehensive selection of products. The primary reason to choose Petco is its role as a one-stop-shop, which saves time and effort for busy pet owners. Whether you need dog food, a new filter for your fish tank, or a specific accessory for your reptile, you are likely to find it here. The store's commitment to accessibility, with features like a wheelchair-accessible entrance and parking lot, makes it a welcoming environment for everyone. Additionally, the availability of multiple service options, including curbside and in-store pickup, allows for a highly flexible and efficient shopping experience that caters to modern lifestyles. However, it is important to note the variability in customer satisfaction with some of the more specialized services, such as grooming. While the store offers these services, it may be prudent for pet owners to communicate clearly and manage expectations, especially regarding specific care needs like medication. In essence, Petco is an excellent choice for its convenience, broad product range, and overall accessibility, providing a reliable and well-stocked option for the pet-loving community of Washington.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
5280 Pendleton Ave Oc003 Mail Stop 46, Ste, Joint Base Lewis-McChord, WA 98433, USA
Petco Reviews
groomershaircutsmellingwashwords
★ 5★ 4★ 3★ 2★ 1We had a very disappointing experience with Petco grooming. We scheduled an appointment in advance and no one ever asked us if our dog was on any medications. We showed up on time for the appointment, only to be asked that day if our dog takes any medication. He takes daily medication for arthritis, and they immediately told us they would not groom him because of that.They offered to reschedule but said he would have to stop his medication, which is not an option. Our frustration is that they could have easily told us this beforehand—when we made the appointment—not after making us waste our time driving all the way there.
July 11 · Fer FogsWorst grooming experience ever. I keep paying over 3 digits + tips, and almost every time I end up having to call back to fix my dog’s haircut. The groomers are hit or miss. There used to be someone at Petco who actually knew what she was doing, but sadly, she’s no longer there. I took the loss this last time, but I’m never going back. I don’t have time to be playing games and making 2–3 appointments just to get my dog’s hair fixed, all while paying a ridiculous amount. The ladies at the front register are nice, and a few groomers are too, but they really need to work on their skills.
June 27 · Gohome NatureWent in to order a cooling sleeping mat for our dog. The one female employee was a great multi-tasker and took care of us while assisting 2 others.
July 18 · Roger BrownOur dogs was groomed by Lily for the first time and she was seriously amazing. Took great care of our dogs I gave her some notes beforehand and she did everything I asked perfectly. Our dog looked great when we picked them up. Koko bean and Shawty looking forward to see Ms Lily again ❤️❤️❤️🐶🐶🐶🐶
February 18 · Frankie MontfordPetco has always been nothing but exceptional for me and my pets! They are super nice and always great with my animals! The groomers do a fantastic job with our pup! We always recommend this location!
March 01 · bradley murphy
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