Petco Introduce
For pet parents across California, Petco has long been a familiar name, providing a wide array of products and services to support the health and happiness of their animal companions. The location in San Bruno, situated at The Shops at Tanforan, aims to be a convenient and comprehensive destination for all things pet-related. From daily essentials like food and toys to specialized services such as grooming and veterinary care, this Petco store is designed to be a one-stop-shop for the local community's needs.
The store's inventory is vast, catering to a diverse range of pets. Beyond the standard dog and cat supplies, it also serves as a specialized store for aquatic and reptile enthusiasts. This variety is a key aspect of what makes Petco a go-to choice for many. The staff working in the pet store portion of the business are often described by customers as being very kind and helpful, offering assistance with product selection and general pet care advice. This positive interaction can make the shopping experience more enjoyable and informative, especially for those looking for guidance on their pet's specific needs.
However, it's worth noting that customer experiences can be varied. While the friendly demeanor of the pet store staff is a highlight, some reviews from real customers raise concerns about the overall cleanliness and maintenance of the store itself. These reviews suggest that some areas, particularly the floors, may not be kept to the highest standards of cleanliness. Pet parents with high expectations for a pristine shopping environment might want to be aware of this. The reviews also point to issues with the Vetco vaccination clinic's services, including pricing confusion and the handling of pets during visits. This highlights that while the store provides a wide array of services, individual experiences can differ.
Petco is conveniently located at 1150 El Camino Real # 167, San Bruno, CA 94066, USA. This address places it in a prime location within The Shops at Tanforan, making it easily accessible for residents of San Bruno and nearby cities in the Bay Area, such as South San Francisco, Millbrae, and Daly City. Its position within a larger shopping center provides easy parking and access to other amenities.
The store is designed to be accessible to everyone. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These accommodations ensure that all members of the community can navigate the store comfortably. For convenience, the store offers various service options, including curbside pickup, delivery, in-store pickup, and in-store shopping. Customers looking to make a quick visit will find it easy to get in and out, and the availability of Wi-Fi is a nice bonus. The store accepts credit cards, debit cards, and NFC mobile payments for a seamless checkout experience.
Petco in San Bruno is a multi-faceted business offering a broad spectrum of products and services for pets.
- Pet Supply Store: A comprehensive selection of food, toys, treats, beds, crates, bowls, and other essentials for dogs, cats, and small animals.
- Fish Store: A full aquatics department offering a vast range of tropical fish, goldfish, and a wide variety of saltwater and freshwater species, along with all the necessary tank health and water quality supplies.
- Reptile Store: A dedicated section for reptile care, including live animals, habitats, lighting, and food.
- Pet Grooming: A full-service grooming salon for dogs and cats. Services include baths, nail trims, and haircuts.
- Dog Training: Professional trainers offer classes for dogs of all ages and stages, from puppy to senior.
- Veterinary Services: The store hosts Vetco clinics, which offer affordable, routine preventative care services like vaccinations, microchipping, and deworming.
- Delivery & Pickup Options: Convenient services like curbside pickup, delivery, and in-store pickup allow customers to shop online and receive their orders easily.
- Onsite Services: The availability of on-site services, including grooming and Vetco clinics, makes the store a comprehensive resource for pet owners.
Several key features and highlights make this Petco location a notable presence in the San Bruno community.
- Convenient One-Stop-Shop: The combination of a large retail store with services like grooming, training, and a vaccination clinic makes it a highly convenient destination for a wide range of pet-related needs.
- Diverse Inventory: The store's extensive selection of supplies for dogs, cats, fish, and reptiles caters to a broad customer base. Its aquatics department, in particular, is a significant highlight for fish enthusiasts in the area.
- Flexible Shopping Options: The availability of curbside pickup and in-store pickup provides a great level of flexibility for customers, especially those with busy schedules.
- Knowledgeable and Friendly Staff: While opinions on store conditions may vary, the staff working in the retail portion of the store are consistently praised for their helpfulness and kindness.
- Accessibility: The store’s commitment to providing wheelchair-accessible facilities ensures that it is welcoming and easy to navigate for all customers.
- Wi-Fi: The availability of in-store Wi-Fi is a thoughtful amenity that enhances the customer experience.
For those in the San Bruno area and beyond, Petco can be contacted using the information provided below.
Address: 1150 El Camino Real # 167, San Bruno, CA 94066, USA
Phone: (650) 589-3757
Mobile Phone: +1 650-589-3757
For California pet owners, choosing Petco in San Bruno offers the significant advantage of convenience and variety. The ability to find everything from high-quality food to specialized reptile supplies, and even schedule a grooming appointment or a vaccination, all in one trip, is a major benefit for many. The store's flexible service options, such as curbside and in-store pickup, further enhance its appeal for busy individuals. While some customer reviews highlight concerns about the store's cleanliness and specific service-related issues with the Vetco clinic, the consistently praised friendliness and helpfulness of the main retail staff remain a strong point.
This Petco location is a place where you can find essential supplies for a wide range of pets, including those that are often harder to shop for, like saltwater fish and reptiles. For those who prioritize a one-stop-shop approach to pet care, the combination of retail and on-site services is a compelling reason to visit. Ultimately, the decision to choose this Petco may depend on your specific needs; if you're looking for a broad selection of products and the convenience of multiple services in a single location, and are comfortable with the trade-offs of a large-scale retailer, it remains a valuable resource for the San Bruno community.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
1150 El Camino Real # 167, San Bruno, CA 94066, USA
Petco Reviews
groomingfishsalecashiernailshelvesmanagerquestionsemployeesmall
★ 5★ 4★ 3★ 2★ 1It's not often, in fact I've NEVER given a one-star rating anywhere.I have never seen a store so dirty as this one.We went there with my pet (dog) for the vetco vaccination clinic, where they did not fully explain the package they were giving me, and then up-charged me additional monies on my return visit for the second vaccination that I needed two weeks later for my dog, as it could not be administered in conjunction with the other vaccines.From the conversation I had at my original visit it was implied that that vaccination was included, but upon return visit they charged me more.There is no savings, in this case I could have just went to our vet.They separated me from my pet and did not allow me to hold him while it was being done, or even be present in the area. Oddly on second visit only when I question these costs.Original visit they did allow?Apart from these experiences with Vetco, I can say that the staff that work in the Petco portion of the store are very kind and helpful.And it is not their fault that the store is so dirty, it looks like the floor has not been mopped in over a year.EDITED TO REFLECT PETCO'S RESPONSESomeone called me who had no clue of the issues I even had with Vetco -- very disappointing.Whoever she was, she tried to throw $10 at the problem without even knowing what occurred, or caring.This is the worst customer service and handling of an issue that I have experienced.
June 17 · Lisa Palermo (Assoc Real Estate Broker)Went into Petco at Tanforan looking for a new groomer… no one around. Called out a few times. Petco employee told me she didn’t know if anyone was there and was not affiliated with them other than they are in the same in store. The store itself had boxes everywhere which equals a lawsuit waiting to happen. Everything in that store looked disgusting: floors, garbage cans full, I think there was vomit on the floor and they put an advertisement sign to hide it… it did not look fresh. Even the employees looked questionable. I had to clean my dogs paws after we left. That’s how gross it was. Get it together people.
October 12 · T WalkerStaff is very friendly, BUT the store is always so dirty when I go in, and I go in regularly. The floors are so gross, they look like they haven’t been cleaned in months. I always have to watch where I’m walking because there’s always something gross on the floor.
July 22 · estrella bellaThe staff and people here are very nice I've been able to call a few times and have them place stuff on hold so I could just run in and grab it real quick, I totally appreciate that they also price matched to PetSmart which was really cool..
July 25 · Serenity DelizExtremely Disappointing and Unprofessional Grooming Experience - Poor Staff and Management AttitudeI had a terrible experience with the grooming services at the Petco in San Bruno today (April 21, 2025). I booked a grooming appointment for my dog a month in advance and received multiple text reminders leading up to today, including one this morning. However, when I arrived for the scheduled appointment, I was abruptly told that grooming was closed for the day. What was even more upsetting was the completely unapologetic and dismissive attitude of both the staff member I initially spoke with and the store manager. They simply told me to reschedule, showing no regard for the inconvenience. This level of disorganization and unprofessionalism from both staff and management is unacceptable. Avoid the grooming services at this San Bruno location if you value your time and expect even basic customer courtesy.
April 21 · Aaron Liang
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