Petco Introduce
For pet parents in the Pennsylvania region, finding a reliable, comprehensive, and friendly resource for all their animal companions' needs is paramount. The Petco location at 8500 Henry Ave Ste #10 in Philadelphia, PA, stands out as more than just a place to pick up pet food—it's a full-service partner in pet wellness and care. Whether you’re a seasoned dog owner, a new "cat mom," or a keeper of exotic fish or reptiles, this local store aims to be your one-stop destination for products, expertise, and essential services.
This Petco is known locally for its extensive inventory catering to many different types of pets. The store's primary focus is as a general pet store and pet supply store, but it also specializes, being recognized as a dedicated fish store, goldfish store, reptile store, and tropical fish store. This means that residents can find specialized food, habitats, and accessories that might be difficult to source at a more general retailer. From premium, high-quality pet nutrition to the latest in pet-friendly technology and essential supplies, the shelves are stocked with the health and happiness of your beloved animal in mind.
The store’s commitment to service is often highlighted by local customers. As one new dog mom noted, “Since becoming a new dog mom Petco has saved me a 100 times this year. From good products to puppy training, they are my local lifesaver! 💗” This speaks to the staff's dedication and the breadth of helpful resources available, demonstrating that the location provides support that extends well beyond a simple transaction. The goal is to provide a complete "Whole Health" experience, supporting your pet through all stages of their life.
Location and Accessibility
The Philadelphia Petco store is conveniently situated at 8500 Henry Ave Ste #10, Philadelphia, PA 19128, USA. This location makes it easily accessible for users across the local Pennsylvania neighborhoods. Its position within a larger commercial area, often referred to as Andorra, ensures a straightforward visit for those driving. Crucially, the store is designed to be highly accessible for all community members. It features a wheelchair-accessible entrance, designated wheelchair-accessible parking, and a wheelchair-accessible restroom, ensuring a comfortable shopping experience for everyone.
In addition to physical accessibility, the store focuses on making the shopping process convenient and efficient. For pet owners with busy schedules, the “Quick visit” amenity is a clear benefit, allowing you to get in and out with your essential purchases. Furthermore, the store accepts various modern payment methods including all major credit cards, debit cards, and NFC mobile payments, providing flexibility at checkout.
Services Offered
The Petco location on Henry Ave provides an extensive suite of services, going far beyond typical retail. These services are designed to support your pet's overall health and well-being, all under one roof. The dedicated, professional staff are trained to deliver high-quality care and support tailored to your pet's specific needs and breed.
- Professional Dog Grooming: Full-service grooming options are available, ranging from baths and de-shedding treatments to professional haircuts and essential maintenance like nail trimming and ear cleaning. This is often available by appointment.
- Positive Dog Training: A variety of training classes are offered for both puppies and adult dogs, including basic obedience, puppy socialization, and specialized behavior modification. These classes are typically led by certified trainers.
- Veterinary Services / Wellness: While a full-service veterinary hospital may not be on-site, many Petco locations often host external vet services such as vaccination and wellness clinics, and they can assist in managing pet prescriptions.
- Curbside Pickup: For maximum convenience, you can place your order online or via the Petco app and have it brought out to your car.
- In-Store Pickup: Place your order online and pick it up inside the store, typically ready quickly.
- Delivery: Pet owners can arrange to have their essential supplies and food delivered directly to their home.
- Onsite Services: This term broadly covers the in-store expertise, pet care advice, and service counter support provided by the staff.
Features / Highlights
The features of this Petco location emphasize customer convenience, specialized product variety, and staff excellence, setting it apart as a preferred choice for local Pennsylvanian pet owners.
- Broad Range of Pet Types: The store acts as a specialty retailer for fish (including tropical fish and goldfish) and reptiles, offering specialized food, tanks, lighting, and accessories for these unique companions.
- Focus on Customer Experience: Feedback from the community highlights exceptional service, such as the instance where a staff member, Dimitri, went "above and beyond" to help a customer resolve a complicated order issue, demonstrating a deep commitment to customer satisfaction and problem-solving.
- Multiple Shopping Options: Shoppers can choose between traditional in-store shopping, quick in-store pickup, convenient curbside pickup, or home delivery, allowing flexibility regardless of weather or schedule.
- Modern Amenities: The store offers Wi-Fi for shoppers and accepts NFC mobile payments, catering to modern customer needs.
- High-Quality Supply Range: Patrons can find a massive selection of major brands and exclusive products for all pets, from high-quality nutritional foods to interactive toys and durable travel crates.
Contact Information
To make your visit or inquiry easy, here is the essential contact information for the Petco in Philadelphia:
Address: 8500 Henry Ave Ste #10, Philadelphia, PA 19128, USA
Phone: (215) 483-4152 (General Store Number)
Mobile Phone: +1 215-483-4152
What is Worth Choosing
Choosing this specific Petco location in Philadelphia means selecting a full-circle pet care partner rather than just a retail store. What makes it particularly worthwhile for local Pennsylvania residents is the combination of specialized inventory and high-level customer support. The store’s capacity to serve not only dog and cat owners but also those with complex aquatic and reptilian habitats eliminates the need to visit multiple specialty stores. You can purchase your specialized tropical fish food and book a dog grooming appointment in the same trip.
The commitment of the staff to "go above and beyond," as reflected in customer testimonials, ensures that help is always available, whether it's advice on puppy training or assistance with a complicated purchase. This level of personalized, caring service—combined with accessibility features like wheelchair access and time-saving options like curbside pickup and quick visits—makes the 8500 Henry Ave Petco a valuable and essential part of the local Philadelphia community's pet care ecosystem. It is a reliable, convenient, and expert-driven source for all things pet, truly making it "where the pets go" for whole health and happiness. The friendly and professional atmosphere, coupled with a vast product range, ensures that both new and experienced pet owners feel supported in their mission to provide the best life for their animal companions.
The availability of pet training, a variety of supply types, and excellent logistics (in-store pickup, delivery) solidifies its position as a top choice for a convenient and comprehensive pet supply and service experience in the Pennsylvania area.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
8500 Henry Ave Ste #10, Philadelphia, PA 19128, USA
Petco Reviews
pricesgroomingcashierselectioncat foodtrainingbrandpuppyadoptedcoupon
★ 5★ 4★ 3★ 2★ 1Since becoming a new dog mom Petco has saved me a 100 times this year. From good products to puppy training, they are my local lifesaver! 👍🏾💗👍🏾
August 16 · Tawanda N. LewisI went in to pick up a cat food order but the order wasn't processed yet and they couldn't find the order number. Dimitri, the guy with the purple hair went above and beyond to help me out. He spoke with my daughter on the phone, he went in the back to check the orders and ultimately ended up helping us cancel the order and buy the same products in store. He also helped me take the bags to my car. He's a great employee and deserves a raise
April 20 · Gail PorterI have been bringing my dogs to Petco for grooming for 8 and 3 years respectively, and until now, we’ve never had an issue. Both of my dogs are small (under 20 pounds) and rescues with trauma histories, and every groomer we've worked with has shown compassion, patience, and professionalism — until today.The stylist they had yesterday, Arianna, was incredibly unprofessional and shockingly rude. She repeatedly referred to one of my dogs as “unmanageable” and said “Why can’t he be normal?” — not once, but multiple times. This is a deeply offensive thing to say about any animal, let alone a rescue who has come so far in his healing.She went on to say, “They need anxiety medication, but if they’re on it they can’t be seen here,” which is both inappropriate and wildly out of line. She is not a veterinarian and has no business making medical or psychiatric recommendations about my pets. Her comments were not only hurtful — they were completely unprofessional.Arianna also dismissed our longstanding history with Petco grooming and snidely suggested, “You had a groomer you were seeing consistently — maybe you should go back to her.” If a professional dog groomer can’t handle two small, anxious dogs — something Petco advertises as being equipped to manage — then she simply should not be employed in this role. The lack of empathy, respect, and basic customer service was appalling.This experience was not only disappointing, it was insulting. I won’t be bringing my dogs back to this location and sincerely hope Petco reviews who they choose to employ to handle sensitive animals and speak to paying customers.
August 05 · Katelin CraneHave gotten my dog groomed here twice and had very good experiences. They are great with my dog and I just want to give a shoutout to Ariana for how knowledgeable she was and you can tell she is passionate about her job. Will definitely continue to go!
April 13 · Haille DettinburnPetco is a great pet store! I’m able to feed my three dogs from a brand that Petco carries. It’s hard to keep it on the shelf at other stores, but Petco does! Yay
July 31 · Tara Holmes
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