Petco Introduce
For pet owners in Illinois, particularly in the McHenry area, finding a reliable and comprehensive resource for all their pet care needs is essential. From high-quality food to grooming services and essential supplies, a one-stop-shop can make pet ownership more convenient and enjoyable. Petco in McHenry, located on North Richmond Road, is a well-known destination that offers a vast array of products and in-store services. It is a place where you can find everything for your dog, cat, fish, or reptile, and it is a central hub for the local pet community.
This article will provide a detailed overview of what you can expect when you visit Petco in McHenry. We'll cover the store's convenient location, the extensive list of products and services it provides, and the key features that define the customer experience. Petco's commitment to offering a wide selection and various service options, including curbside pickup and delivery, is designed to cater to the busy lives of modern pet parents. While some customer experiences may vary, as with any large retailer, the store consistently offers a wide range of options to meet diverse pet needs.
Whether you are a new pet parent, an experienced reptile keeper, or simply looking for a new toy for your dog, Petco in McHenry aims to provide the products and services you need. We invite you to read on and learn more about this central location for all your pet-related errands.
The Petco store is conveniently located at 2242 N Richmond Rd, McHenry, IL 60051, USA. Its position on a main road makes it easily accessible for residents of McHenry and the surrounding communities in Northern Illinois. The location is ideal for a quick visit, whether you are running in for a bag of food or have a scheduled service appointment.
Accessibility is a key priority for us. The store provides a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring that all customers can navigate the store comfortably. For added convenience, the store offers free Wi-Fi. Customers can choose from a variety of payment options, including credit cards, debit cards, and NFC mobile payments, making checkout seamless and efficient. Additionally, for those who prefer not to enter the store, Petco offers multiple ways to shop, including curbside pickup, in-store pickup, and delivery services.
Petco in McHenry is more than just a retail space; it's a hub for a wide range of pet-related products and onsite services. Their inventory caters to a diverse clientele of pet owners, and the available services are designed to meet many of a pet’s essential needs.
- Pet Supplies and Food: The store is a comprehensive pet supply store, stocking food, treats, toys, beds, and other essentials for a variety of animals, including dogs, cats, small animals, birds, and reptiles.
- Aquatics: As a specialized fish store, goldfish store, and tropical fish store, this Petco location offers a wide selection of fish, tanks, and all the necessary equipment and supplies for both freshwater and saltwater aquariums.
- Reptile Supplies and Live Animals: For reptile enthusiasts, the store functions as a dedicated reptile store, providing everything from habitats and lighting to food and live animals.
- Pet Grooming: The location offers professional dog and cat grooming services. You can book an appointment for a full-service bath, haircut, or a la carte services like nail trims and teeth brushing. The store also offers a self-serve dog wash option for those who prefer to do it themselves.
- Veterinary Services: Petco partners with Vetco to offer walk-in vaccination clinics for dogs and cats. These clinics provide essential services like vaccinations, microchipping, and parasite prevention at an affordable price, with no exam fee.
- Dog Training: For new puppy owners or those looking to improve their dog's behavior, the store offers various dog training classes with certified trainers.
- Pet Adoption: The store partners with local animal welfare organizations, such as the Assisi Animal Foundation, to host pet adoption events. This provides an opportunity for potential pet parents to meet dogs, cats, and other adoptable animals in person.
Petco is a large chain retailer, but its McHenry location offers several features that are notable and appreciated by its customers.
- Convenience and One-Stop Shopping: One of the biggest advantages is the ability to handle multiple pet-related tasks in a single visit, from buying food and supplies to scheduling a grooming session or getting vaccinations.
- Knowledgeable Staff: While customer service can be inconsistent, as noted in some reviews, many customers have had positive experiences with staff who are knowledgeable about various animals, including aquatic life and small animals.
- Variety of Products and Live Animals: The store’s wide selection of products for all types of pets, as well as its offerings of live animals for sale, make it a destination for niche pet owners, such as those with fish and reptiles.
- Commitment to Accessibility: The multiple accessibility features, including a wheelchair accessible entrance and restroom, make the store more welcoming and convenient for all customers.
- Community Involvement: The partnership with local animal rescues for adoption events demonstrates a commitment to helping pets in the community find loving homes.
For more information or to speak with a staff member, please use the following contact details.
Address: 2242 N Richmond Rd, McHenry, IL 60051, USA
Phone: (815) 385-3901
When considering where to shop for your pet in Illinois, Petco in McHenry is worth choosing for its convenience and comprehensive offerings. It serves as a single destination for a wide variety of needs, from essential supplies to in-store services like grooming and low-cost veterinary clinics. The store's commitment to accessibility and modern payment options also enhances the shopping experience. While some customer experiences may be less than ideal, as is sometimes the case with large retail chains, the store's helpful managers and many knowledgeable employees work to resolve issues and provide guidance. The ability to buy online and pick up in-store, combined with their partnerships for pet adoption, makes it a valuable resource for the McHenry community. For pet owners who appreciate the convenience of a one-stop-shop and a broad selection of products, this Petco location is a go-to choice.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos
Petco Location
Petco Reviews
pricesdog foodfishpatientdog traineremployeebrandsnamelakecashier
★ 5★ 4★ 3★ 2★ 1Have always had positive experience at this location in Mchenry until today. We had inquired about using a coupon to purchase a bird we have been saving for. She said no that does not apply. I understand she does not make the rules. When we commented it was alot of money, and online price was 100 less than the store price of 999.99 she replied, "If your responsible enough to own a bird, your responsible enough to pay for one." I feel this was uncalled for. I have always been treated kindly by the other employees until today. I have shopped here frequent for a few years now. This left a sour taste in my mouth. I have always told my family and friends what great service we had here. We had planned on spending additional money for supplies as well.1000 plus You just lost a loyal customer. Kindness and a smile goes far. Do better!
July 14 · BritThis is the first time I’ve ever had an issue at this location. I was overcharged and I told the young girl 3 xs. When I got to the car and looked at the receipt, she never fixed it so I had to go back and waste my time and the manager for a while to have it resolved. The manager was very helpful however the girl was rude. We will make it known that I will not deal with her ever again
July 22 · Brenda BueschingReason for this review. I was a customer looking at items at this store for my pets comparing prices and such. My daughter and wife were at the kitten petting area. I went to sit on a bench inside near where my wife and daughter were close to so I could wait for them. I got verbally abused screamed at and told to leave by a dog trainer on a Sunday afternoon. Now to be clear there was no sign saying anything about a class or training in progress. This dog trainer not only screamed at myself but from I was told screamed at the cat petting lady also. I left the store to a younger employee that will not be treated this way. I hope this reaches to a district manager or corporate representative in petco. This does not show good for your store or brand as I myself work in the customer service industry. Never been talked to like that ever in my life or work.
May 05 · Robert Welzen JrDidn't have a good experience. I was shopping around for hamsters and stopped here to see what they had. No one helped us for 10 minutes, which was annoying but not a huge deal. The lady comes over rushing, she yanks the cages open roughly and rips the houses up where the hamsters were sleeping. She was very rough with them and even dropped the house on one of their heads because she was in such a rush she was clumsy. She wasn't very friendly either and gave short responses. The lady who helped us at petsmart was very patient and careful with the hamsters and offered us tons of advice as we looked. I get they're probably busy but this isn't any way to treat animals. We gladly left and bought one from petsmart instead.
April 26 · Holly MollyWent to the store to purchase any ghost shrimp for my tanks…That’s the only reason! Unfortunately they were out. So I decided to get a couple snails and a pleco. The young lady who was helping another couple finished and then walked right past me even though I was standing there waiting for help. I said “excuse me, can I get some as well?” She responded “uhm sure”. She gave me the impression that I was annoying her and while bagging up my selection even stated “[co-workers name] is getting back at me” to where I said “I’m sorry, what?” She replied “he’s getting back at me because I asked him to do this the other day”. I didn’t respond because now I know she didn’t want to help me. So when I asked for a pleco she then asked me “what size tank do I have” I responded “it’s a 10 gallon but he will be going into a 55 gallon after it’s cycled, I just need his help cleaning up the 10” she wouldn’t let me have the one I wanted and said “I’ll let you have this one because they only need 20 gallon”. I never asked her opinion, or help with anything other than putting the fish into a bag for me. I didn’t argue with her, I was having a bad day and I controlled myself from her ignorance.Their tanks have dead fish floating, the plants are disgusting, and the employees are ignorant. I wonder why this is the only store where the fish that I’ve purchased in the past have died.Do yourself a favor and go to Petland aquatic in Bolingbrook or Hoffman estates for any aquatic needs. The only place where the employees are knowledgeable and the quality is there!I will not be returning for my aquariums, my dog or cat needs.
May 26 · D D
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