Petco

- 12695 Shelbyville Rd, Louisville, KY 40243

As a pet owner in the Louisville area, you know that your companion deserves the best. Finding a reliable, well-stocked, and friendly pet store is essential for keeping your furry, scaly, and feathered friends happy and healthy. Petco on Shelbyville Road is more than just a store; it's a comprehensive resource for the local community. This location provides a wide variety of high-quality products, from food and treats to toys and habitats, all within a convenient and welcoming environment. Whether you're a long-time pet parent or a newcomer to the joys of animal companionship, this Petco is a go-to destination that offers a range of services designed to support your pet's entire life journey.

The store is well-organized and stocked with a vast selection of products for all types of pets. You can find everything from premium dog and cat foods, including options for specific dietary needs, to an impressive array of toys, bedding, and grooming supplies. One of the standout features of this location is its diverse aquatic section. As a customer review highlighted, the staff, like Nathan, go above and beyond to help customers find rare and specific fish, even offering to place special orders. This level of customer service and dedication to the hobbyist community is a significant highlight, making it a reliable destination for both new and experienced fish keepers. The store also caters to reptile enthusiasts, with a dedicated section offering all the necessary supplies for habitats and care. The staff’s expertise and willingness to help ensure you get the right products for your unique pet.

In addition to its retail offerings, this Petco location provides a variety of convenient services. The availability of in-store services, such as grooming and veterinary care, makes it a true one-stop-shop for all your pet's needs. The grooming salon offers a range of services from full-service baths and haircuts to a la carte options like teeth brushing and nail buffing. Petco's commitment to professional, pet-certified stylists ensures a safe and comfortable experience for your animal. For dog owners, the store also offers training services, and a vaccination clinic, which are both essential for a pet's health and development. These integrated services provide a seamless and stress-free experience, allowing you to get your pet's routine care done while you shop for their favorite food or a new toy.

The customer experience at this Petco is consistently praised for being friendly and helpful, as noted by multiple reviewers. The staff's willingness to assist, from special-ordering a specific fish to offering advice on pet care, makes every visit a pleasant one. While one customer noted that their preferred dog food brand was discontinued, they still praised the store for its great staff and location. This kind of feedback highlights a strong foundation of positive customer relationships, built on trust and a personal touch. The store also offers convenient options like curbside pickup, in-store pickup, and delivery, making it easy to get what you need without hassle. With a clean, well-organized environment and a team dedicated to providing excellent service, Petco on Shelbyville Road is a valued part of the Louisville community, providing both the products and the expertise that local pet owners can rely on.

Petco is conveniently located at 12695 Shelbyville Rd, Louisville, KY 40243, USA. This placement makes it a central and accessible destination for residents in the Eastgate and Middletown areas, as well as those traveling from other parts of Louisville. The store is designed with customer convenience in mind, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom, ensuring that all visitors can shop comfortably. For those who are just making a quick stop, the store's layout is easy to navigate, allowing for an efficient shopping trip.

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Onsite services (including grooming, dog training, and veterinary services)

• Wide variety of products for dogs, cats, fish, reptiles, and small animals.
• Knowledgeable and friendly staff, praised for excellent customer service and helpfulness.
• Extensive fish and aquatic section with the ability to special order specific species.
• Convenient payment options, including credit cards, debit cards, and NFC mobile payments.
• Professional grooming salon with a range of services.
• Free Wi-Fi for customer use.
• Accessible facilities for all customers.

Address: 12695 Shelbyville Rd, Louisville, KY 40243, USA

Phone: (502) 715-4183

Mobile Phone: +1 502-715-4183

For pet owners in the Louisville area, Petco on Shelbyville Road is a truly worthwhile choice due to its outstanding combination of convenience, variety, and exceptional customer service. While the store offers a huge selection of products that cater to all types of pets, what truly sets it apart is the human element. The staff's willingness to go above and beyond, whether it's special-ordering a specific fish or offering friendly advice, creates a level of trust and loyalty that is difficult to find elsewhere. Even when a customer's favorite brand is discontinued, the positive experience with the staff and the store's overall atmosphere is enough to keep them coming back.

The integrated services, from grooming to on-site veterinary care, provide a level of convenience that makes pet care simple and efficient. Being able to combine a shopping trip with a pet's grooming appointment or a quick check-up saves time and reduces stress for pet parents. The store's commitment to accessibility, with wheelchair-friendly features and multiple pickup and delivery options, ensures that their products and services are available to a wide range of customers. Overall, this Petco location excels by not just being a place to buy things, but by being a trusted partner in the health and happiness of your pet, making it an invaluable asset to the local community.

Petco

12695 Shelbyville Rd, Louisville, KY 40243, USA