Petco Introduce
For pet owners across California, finding a reliable and comprehensive resource for all their furry, scaly, and feathered friends' needs is essential. In Cerritos, Petco at 12601 Towne Center Dr stands out as a go-to destination that offers far more than just pet supplies. This location functions as a full-service pet hub, providing a wide array of products and an impressive suite of on-site services. It's a place where you can pick up a bag of dog food, get your dog's nails trimmed, and even have them seen by a veterinarian all in one visit. This "one-stop-shop" model is incredibly convenient for busy Californians who need to manage their pet's care efficiently. The store is known for its well-organized and clean layout, making it easy to find what you need. Beyond the products on the shelves, the friendly and professional staff are often highlighted by customers for their helpfulness and expertise. This particular Petco location has cultivated a reputation for being a trusted partner in the community, providing both the goods and the expertise that pet owners need to ensure their animals lead happy and healthy lives. Whether you're a new pet parent or a seasoned enthusiast, you'll find everything you need to support your beloved animal companion in one convenient place.
The dedication to service at this Petco goes beyond simple transactions. The staff’s attentiveness and care for animals is frequently a topic of praise in customer reviews. One customer, in particular, recalled a visit for their dog’s skin condition and was so impressed by a staff member named Thelma who showed exceptional kindness and professionalism. Thelma went above and beyond, not only being helpful during the vet visit but also stepping in to protect the customer's dog from a much larger, aggressive dog in the waiting area. This kind of personal and compassionate care is a true highlight of the Petco experience in Cerritos. It's clear that the employees at this store are not just working a job, but they truly care about animals. This level of dedication is what builds trust and loyalty within the community. For many, this Petco location feels less like a corporate chain and more like a dependable neighborhood resource, thanks to the individual efforts of its caring team members. It’s a welcoming environment where you can feel confident that both you and your pet will be treated with respect and kindness.
The Petco in Cerritos is strategically located at 12601 Towne Center Dr, Cerritos, CA 90703, USA, making it easily accessible from major roads in the area. Situated within the Cerritos Town Center, it's a convenient stop for anyone running errands or shopping in the area. The location is designed with a high degree of accessibility, featuring a wheelchair-accessible car park, entrance, and toilet. This ensures that the store is a welcoming and comfortable place for all members of the community, regardless of mobility challenges. The store's amenities also include Wi-Fi, which adds a modern touch of convenience for customers who might need to look up a product detail or check a review while shopping. For those on a tight schedule, the option for a "quick visit" is a great benefit. Moreover, Petco provides a variety of shopping options to suit different preferences and schedules, including curbside pickup, delivery, and in-store pickup. This flexibility makes it simple for customers to get the supplies they need without hassle, whether they prefer to browse the aisles or place an order online for a swift collection.
The store's location within the bustling Towne Center also means it is a central and well-trafficked spot, easy to reach for residents of Cerritos and nearby cities like Artesia, Norwalk, and La Mirada. The thoughtful inclusion of accessible facilities highlights Petco's commitment to creating an inclusive shopping environment. This attention to detail, from the easy-to-access parking to the on-site services, shows a dedication to serving the community effectively. The combination of its prime location and user-friendly features makes this particular Petco a highly practical and reliable resource for all of a pet owner’s needs, reinforcing its role as a key part of the local retail landscape. The seamless blend of online and physical services ensures that every customer's needs can be met efficiently, further strengthening its reputation as a convenient pet supply provider.
The Cerritos Petco offers a comprehensive suite of services that go beyond its vast retail selection. These services are what truly set it apart, providing a holistic approach to pet care that many pet owners in California are looking for. The offerings are designed to address various aspects of pet ownership, from routine care to specialized services. Having all these options under one roof is a major convenience and a significant value for the community.
- On-Site Veterinary Services: The store includes a full-service animal hospital and a vaccination clinic (Vetco), providing everything from routine check-ups and vaccinations to surgeries and dental care.
- Full-Service Grooming: Professional groomers are available for a wide range of services, from basic baths and trims to more elaborate grooming packages for dogs and cats.
- Dog Training: Expert trainers lead positive reinforcement-based classes for puppies and adult dogs, helping owners build a strong bond with their pets and address behavioral issues.
- Aquatics Department: As a dedicated fish and tropical fish store, it offers a wide variety of healthy fish, and aquatic supplies, along with knowledgeable staff to assist both new and experienced aquarists.
- In-Store and Curbside Pickup: Customers can order online and choose to pick up their items in-store or conveniently at the curb, saving time and simplifying their shopping experience.
Several key features make this Petco location a highlight for pet owners in the Cerritos area. These are the elements that customers consistently praise and that differentiate the store from other pet supply options. They reflect a commitment to quality, customer service, and animal well-being that resonates strongly with the local community. The combination of professional services and a friendly, knowledgeable team creates a truly outstanding experience.
- Outstanding Customer Service: Customers frequently praise the friendly, helpful, and professional staff. One standout review mentioned an employee named Thelma who went "above and beyond" to provide care and support during a stressful vet visit.
- Clean and Organized Environment: The store is consistently described as being well-organized and clean, making it a pleasant and easy place to shop.
- Integrated On-Site Services: The availability of an animal hospital, grooming salon, and dog training classes all within the same location provides unparalleled convenience.
- Wide Product Variety: The store offers a vast selection of supplies for all types of pets, from traditional dogs and cats to reptiles and fish, catering to a diverse range of pet owners.
- High Standards of Care: The staff’s obvious care for the animals, demonstrated by their attentiveness and protective instincts, gives customers confidence that their pets are in good hands.
To reach Petco in Cerritos, you can use the following contact information:
Address: 12601 Towne Center Dr, Cerritos, CA 90703, USA
Phone: (562) 924-3018
When considering where to shop for your pet in the Cerritos and greater Los Angeles area, Petco at 12601 Towne Center Dr is a truly worthwhile choice. The most compelling reasons to choose this store are centered around its incredible convenience and the high quality of its staff. The ability to find a wide range of products for multiple types of pets, all under one roof, is a significant benefit. Furthermore, the availability of comprehensive on-site services, including a full animal hospital, professional grooming, and dog training, makes it an invaluable resource. This integrated model saves time and provides a seamless care experience, which is particularly beneficial for busy families. The exceptional customer service is another major factor, with numerous positive reviews highlighting the friendly, helpful, and professional demeanor of the staff. The heartwarming story of a staff member protecting a nervous dog from a more aggressive one in the waiting area is a powerful testament to the genuine care that the team provides. This level of attentiveness builds a strong sense of trust and community, transforming a simple shopping trip into a positive and reassuring experience. For anyone in California looking for a reliable, convenient, and compassionate partner in their pet's health and happiness, this Petco location is an excellent and highly recommended option.
Petco Details
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
12601 Towne Center Dr, Cerritos, CA 90703, USA
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1Petco is always good place to visit to buy the supplies I need for my furry babies. The staff is always friendly and helpful. I like how the store is organized and clean. Thank you Petco family at Cerritos Town Center!
August 01 · Muy Cerca de tiI had a great experience at this Petco location during a vet visit for my dog’s skin condition. The staff was friendly and professional, and I especially want to recognize Thelma for her outstanding care and kindness. She was very helpful throughout the visit and went above and beyond to make sure my dog felt safe and comfortable. I really appreciated how attentive she was, especially when she stepped in to protect my dog from a much larger, aggressive dog in the waiting area. It was clear she truly cares about animals. Thank you for making our visit a positive one!
July 16 · Mikiyou LeUsually they are really quick with curbside orders but not tonight. This girl made me so angry I can't look at her.And the so-called "manager" of the store today 8/25 sounds more like a regular employee than a "manager". That's all I can manage to say at this point.
August 25 · Kim CamposShe Loves hearing the words *Let’s Go to the STORE!* (PETCO!) friendly staff help you get what you need and very knowledgeable, very clean.
August 10 · Alma CandyI'm extremely disappointed with our experience today. We enrolled our puppy in Petco’s training program and had a great experience the first time around, which is why we decided to sign up for another session. Today was supposed to be the first class, but when we arrived, no one was there. We waited for over 30 minutes with no communication whatsoever. No one informed us that the trainer wouldn't be coming in, and there was no sign or notice posted. This is completely unacceptable. Our time is valuable, and it’s frustrating to be left in the dark like this. At the very least, the store manager should have taken responsibility to notify customers. This kind of disregard for customers' time is not what we expected when we signed up.
June 21 · Melinda Goo
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