Petco Introduce
For pet owners in Southern California, particularly in the Lakewood area, Petco is more than just a place to grab a bag of food; it's a comprehensive resource for the health, happiness, and well-being of their animal companions. The Petco located at 5215 Lakewood Blvd is a one-stop-shop that caters to a wide variety of pets, from the furry and feathered to the scaly and finned. This store is designed to provide a complete shopping experience, offering everything from pet food and supplies to a range of in-store services that make pet care convenient and accessible.
Petco’s presence in the community provides a valuable service by consolidating a multitude of pet care needs under one roof. Whether you're a new pet parent or a seasoned owner, you can find a vast selection of products tailored to every life stage and dietary requirement. This location is particularly noted for its extensive offerings for aquatic pets, including fish, goldfish, and tropical fish, as well as its selection for reptiles. This specialized inventory ensures that even owners of less common pets have access to the specific supplies they need to provide proper care.
While the store provides a wide range of products, it's the quality of service that truly defines a visit. As with any large retail chain, experiences can vary. However, a dedicated and positive experience, like the one a customer had who drives out of their way to visit this specific location, highlights the potential for excellent, personalized service that can be found here. This loyalty is built on the foundation of friendly staff and a perception of product quality that stands out even among other Petco branches.
Petco is located at 5215 Lakewood Blvd in Lakewood, CA 90712. This address places it in a central and easily navigable part of the city, making it a convenient destination for residents of Lakewood and neighboring communities like Long Beach, Cerritos, and Downey. The location on a main boulevard simplifies access and makes it a quick stop for any pet-related errands.
The store is designed to be accessible to all customers, demonstrating a commitment to serving the entire community. It features a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These amenities ensure that all pet owners, regardless of their mobility, can visit the store with ease. The availability of Wi-Fi in-store and a layout designed for a quick visit further enhance the customer experience, making it a convenient and stress-free place to shop for your pet's needs.
Petco in Lakewood provides a wide array of services that go beyond just selling pet products.
Pet Supply Store: The store offers a vast selection of products for various pets, including food, treats, toys, bedding, and accessories for dogs, cats, fish, and reptiles. They carry popular brands as well as their own exclusive lines, like Wholehearted.
Aquatics and Reptile Department: A key feature of this location is its specialized departments for aquatic life and reptiles. They offer a wide variety of fish, including tropical fish and goldfish, along with the necessary supplies like tanks, filtration systems, and decor. The reptile section provides a range of animals and habitats.
Convenient Shopping Options: Petco offers multiple ways to shop, including in-store shopping, in-store pickup for online orders, and curbside pickup. This flexibility caters to busy schedules and makes it easy to get what you need quickly.
On-Site Services: The Lakewood location offers on-site services, including full-service grooming, dog training, and a Vetco pet vaccination clinic. These services make the store a true one-stop-shop for a pet's health and wellness needs.
Delivery: For added convenience, the store provides a delivery service, ensuring that even large or heavy items can be brought directly to your home without hassle.
While Petco is a large chain, this particular Lakewood location has some notable features that make it a compelling choice for local pet owners.
Consistent Product Quality: A loyal customer noted that the same brand of food, Wholehearted, seemed to be of better quality at this location than at others. While this may be a subjective experience, it highlights a perception of care and proper handling that fosters customer loyalty.
Staff Personality and Friendliness: A standout feature is the friendly and cheerful demeanor of the staff. Positive customer interactions, as noted in a review, can make all the difference and are a strong reason for repeat business.
Wide-ranging Inventory: The store's comprehensive stock, particularly for niche pets like fish and reptiles, ensures that owners don't have to visit multiple locations to find what they need.
Convenient and Modern Services: The combination of in-store services, multiple payment options (including NFC mobile payments), and flexible shopping methods like curbside pickup and delivery, makes this Petco location a model of convenience for the modern consumer.
To get in touch with Petco in Lakewood, whether for general inquiries, to check product availability, or to schedule a service, you can use the following details:
Address: 5215 Lakewood Blvd, Lakewood, CA 90712, USA
Phone: (562) 630-2888
For pet owners in Southern California, choosing Petco in Lakewood is a decision rooted in convenience, a vast selection, and the potential for exceptional service. The most compelling reason to choose this particular location is the fact that a customer is willing to drive past other Petco stores just to shop here. This speaks volumes about the positive experiences and perceived quality that this store offers. The loyalty of a customer who believes the food is "better here" is a powerful endorsement of the store's operations and staff.
While a negative experience with a single employee in the aquatics department is worth noting, it is important to remember that such issues can occur in any retail environment. The fact that the store has a strong foundation of other positive feedback and a customer who willingly goes out of their way to shop there indicates that the overall quality of service and product is high. The broad array of offerings, from a wide selection of foods for every type of pet to specialized care services like grooming and vaccinations, makes this Petco an invaluable local resource.
In short, if you are in the Lakewood area and are looking for a reliable, convenient, and well-stocked place for all your pet's needs, Petco at 5215 Lakewood Blvd is a proven choice. The combination of a large inventory, accessible services, and a staff that is often described as friendly and cheerful makes it a go-to destination for pet owners seeking quality and convenience.
Petco Details
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
5215 Lakewood Blvd, Lakewood, CA 90712, USA
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1Fish department employee has TERRIBLE customer service skills. Look, I've worked customer service, I know you have to answer dumb questions and help with the same problems over and over... but you have to be professional and courteous. I believe this employee (management if you are reading this she was working Monday afternoon at 2:30 pm... check your schedules) was trying her best to educate my son and I regarding the fish we wanted to purchase. However, she did it in such a rude and condescending way. She never even acknowledged us until I approached her for help even though she could hear us discussing the she fish we wanted to buy. After doing my own research I found that she did offer true advice. But honestly, she needs to learn a better delivery system because she was treating us like we were just there to bother her! Instead of just telling someone "you can't have that fish, they are schooling fish, you need to but 5 of them" How about offering knowledge in a way that doesn't make me hate talking to you. MANAGEMENT: retraining is necessary! Isn't your store a retail establishment built on customer service?
June 23 · Mandi BrownThere are a few Petco stores around where I live and work but I purposefully drive to this location to purchase anything that I need for my cat. Firstly, every time I go, the employee that I meet is always friendly and cheerful. Secondly, the cat food I purchase from this location has always been better than those from different locations. It’s the same Petco brand, Wholehearted, but I don’t know how it is better here. For these reasons I go to this Petco over all other locations closer to me.
August 09 · Aerin AFirst time at this petco location and I was greeted by carol at the front desk very kindly. she helped me with all my questions and guided me to recommend flea temporary treatment. The next day I met with Carolina and she made my dog feel at ease,and comfortable. Carolina was very informative and my dog absolutely had a great time being taken care of by her ! We went over our operations and discussed what could work . She told me that everything was up to me how I wanted to move forward and that made me feel also comfortable. Sometimes other locations try to shove and push treatment that’s not necessary but she was very helpful and supportive with my decision. I will be coming back for sure thanks to both Carolina and Carol
May 28 · brayan mendezThe receptionist had me waiting 30 minutes before telling me my appointment had been cancelled. She had black hair and blue scrubs. She kept saying it wasn’t her fault and insinuated it was mine because I called the number that called me to confirm my appointment instead of the number that the number that called me left in my voicemail??? Like ok??? That doesn’t make sense. but it was your fault that you told me to have a seat and wait for a room to be available for 30 minutes! Her excuse was that she thought I said Sandy instead of Salmon. Ma’am why aren’t you not confirming Last Name and First Name??? Well sandy obviously wasn’t here so why couldn’t she just put me in her slot??? Honestly it felt like she was being lazy and didn’t want to help me. I work at a high volume clinic too and would never treat any of my patients this way. When working with pets and their parents EMPATHY is a huge part. She is completely lacking it. She was so rude, dismissive, and had an attitude. Normally I allow people to treat me however they want and brush it off but I waited 30 minutes in that waiting area with my sick cat getting stressed from all the barking and running from the dogs all for NOTHING. My cat is in even worse shape and I’m sure it’s due to the stress. I’m probably going to have to take him to the emergency vet because of her. I’ve been to the Cerritos location and was met with nothing but kindness, empathy, and professionalism. I called them after this and they were able to accommodate me with an appointment first thing in the morning. Hopefully my baby recovers from the stress soon. I urge anyone thinking of coming here to think twice.
June 27 · Lizbeth VasquezCome to the Lakewood location often for crickets, yet usually find something else on sale for my other pets too. The crickets are hit or miss at times since the large can be considered medium or small. Some of them die the next day, even though I know how to keep them alive. A couple of times, they were completely out of crickets as well.I do like the staff there. They're both genuinely friendly and knowledgeable. The line can be long in the early evening. I go around noon or about 1 hr before closing and am out the door in no time.
July 24 · Jessica Rose
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