The Pet Works Introduce
For pet owners in Olympia and the greater Washington region, finding a local pet store that truly understands and caters to the diverse needs of their animal companions is essential. The Pet Works, located right in the heart of Olympia, stands out as a unique and comprehensive destination for everything your pets might need. This isn't your average big-box chain store; it's a community-focused establishment that prides itself on offering a curated selection of products and specialized services. From furry friends to scaly and feathered ones, The Pet Works is a trusted resource for local pet enthusiasts who value quality, expertise, and a personalized shopping experience.
The moment you step inside, you'll feel the difference. The store has a welcoming, boutique-like atmosphere, with a layout that makes browsing a pleasure. The staff is known for their passion for animals, and many customers have noted the team's willingness to go the extra mile to help. This friendly and knowledgeable service is a cornerstone of The Pet Works' reputation, ensuring that every visit is productive and enjoyable. Whether you're a long-time pet owner or just starting your journey with a new companion, the team is always ready to share their expertise, offer recommendations, and help you make the best choices for your pet's health and happiness.
One of the most notable features of The Pet Works is its specialized selection. While it provides a wide range of products for cats and dogs, the store truly shines in its offerings for less common pets. This includes a significant bird shop section, a reptile store, and a particularly impressive tropical fish store. This specialization makes it a go-to spot for hobbyists and owners of exotic pets who often struggle to find quality supplies and healthy animals elsewhere. The commitment to a wide variety of animals reflects the store's dedication to serving the entire pet-loving community of Washington, not just the owners of traditional pets.
The Pet Works is perfectly situated to serve residents of Olympia and the surrounding communities. You'll find this fantastic local resource at 407 4th Ave E #201, Olympia, WA 98501, USA. The location is both convenient and accessible, making it an easy trip for anyone in the area. Its placement on 4th Avenue East puts it in a central part of the city, easily reachable whether you're coming from work, home, or running other errands. This accessibility is a key factor for busy pet owners who need a reliable and nearby place to pick up essentials.
Accessibility at The Pet Works goes beyond just its location. The store is thoughtfully designed to accommodate all visitors. It features a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that everyone can comfortably and easily navigate their visit. This dedication to inclusivity highlights the store's commitment to the entire community, making it a welcoming place for all pet lovers. The ease of access, combined with its central location, makes The Pet Works a prime choice for a quick visit to grab a bag of food or a more leisurely browse to find new toys or a unique accessory for your pet.
The services offered at The Pet Works are designed to make pet ownership more convenient and enjoyable. These include:
- Professional pet grooming services, where experienced groomers can give your furry friend a fresh, clean look. Onsite services provide a great way to combine your shopping trip with a much-needed pampering session for your pet.
- Curbside pickup, a convenient service that allows you to place an order online or over the phone and have it brought directly to your car, saving you time and effort.
- In-store pickup, which allows you to shop online at your leisure and then quickly pick up your items inside the store, bypassing any potential lines and ensuring your products are ready and waiting for you.
The Pet Works is filled with features that set it apart from other pet stores in the region. These highlights are what make it a top choice for local residents.
- The aquatics section is consistently praised by customers. It is noted for its "amazing" and "beautiful aquariums," and the fish are described as "very healthy." This attention to detail and care ensures that you are bringing home a healthy new pet. As one customer highlighted, the staff's knowledge and willingness to help, even offering larger fish from a different tank, demonstrates their dedication to providing a great experience.
- The store provides a wide selection of supplies for various pets. While some customers may find a particular selection to be smaller at times, this is often due to the store being between shipments, a common occurrence in retail that speaks to the freshness of their inventory. The variety for "almost any pet" is a significant advantage.
- The store accepts modern payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions quick and seamless for customers.
- The store's friendly and knowledgeable staff, particularly in specialized areas like aquatics, is a major highlight. They are a valuable resource for customers seeking advice or specific products, and their passion for animals is evident in the quality of service provided.
To get in touch with the team at The Pet Works or to inquire about a specific product or service, you can use the following information.
Address: 407 4th Ave E #201, Olympia, WA 98501, USA
Phone: (360) 489-0134
What makes The Pet Works a genuinely worthwhile choice for pet owners in the Washington region is its unwavering focus on quality and specialization. While some larger stores may offer a broader but more generic selection, The Pet Works provides a carefully curated inventory that caters to the specific needs of a wide range of pets. The positive feedback from customers about the health of their fish and the helpfulness of the staff, especially in the aquatics section, speaks volumes about the store's dedication. It's the kind of place where an employee will go out of their way to find you the perfect fish, as highlighted by a customer who was offered a specific male bristlenose pleco from another tank. This level of personalized service is a rarity and a key reason why so many people choose to shop local. The Pet Works isn't just a place to buy pet supplies; it's a community asset where you can get expert advice, find healthy animals, and feel confident that you're making the best choices for your beloved companion. By supporting The Pet Works, you are supporting a local business that is truly invested in the welfare of pets and their owners in the Olympia area.
The Pet Works Details
Service options
- Curbside pickup
- In-store pickup
- Onsite services
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
The Pet Works Photos










The Pet Works Location
The Pet Works
407 4th Ave E #201, Olympia, WA 98501, USA
The Pet Works Reviews
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★ 5★ 4★ 3★ 2★ 1Update** went back in hopes of a shipment. Tyler in the fish area was a great help this time.Beautiful little pet store with a nice wide selection of a little bit of everythingfor almost any pet. I was hoping for some real aquarium decore, I couldn't find much. Although a pretty significant fish area I was disappointed in the selection. Though, it did look like they may have been between shipments. Customer service was very much lacking. Didn't get asked once what I was looking for, if I needed help ect (and I walked the entire store since I had never been.) When I was ready for help, went to find someone to ask for it and could only find the guy running the register who had a line so I left.
July 11 · Broken BoundariesAmazing aquatics section with beautiful aquariums for all of the fish. Very healthy fish as well.I had a particularly good experience while looking for bristlenose plecos, as when the aquatics employee saw how small the ones in the tank were, he offered me larger ones from a different tank. I ended up getting a for-sure male.Highly recommend!
April 22 · Sarah StillI drive two hours to get here, and every minute is worth it. I’ve been working with Tyler in the aquatics department for quite some time, trying to find a stand for a tank I purchased there. Although I wasn’t able to find exactly what I needed, Tyler went above and beyond to make the return process smooth and hassle-free. He’s been incredibly helpful, responsive, and easy to work with throughout.On top of that, the care this store provides for its animals is exceptional. The enclosures are spacious, thoughtfully enriched, and meet high standards of husbandry. All the animals appear healthy and well-cared for, which is something I truly value.It’s rare to find a place that combines outstanding customer service with genuine care for animals. Like I said, the two-hour drive is absolutely worth it.
June 21 · MelissaGreat selection of products. Neat fish and other small animals they have. My complaint is with customer service. I walked past several employees, if you want to call them that, and not a single one acknowledged me until I walked past them for the 5th time. I’m also sure I was followed around the store, by an older white gentleman wearing a dark hat and dark jacket. It was uneasy feeling. But what can you expect from Olympia.
August 28 · Taylor-ann BrousseauThis is a good pet store. I’ve been to more “charming” stores, but this has everything you need. They sell small live animals (ferrets and rodents, possibly reptiles). I’ve gone there for the self-service dog wash, which is ok, but no one washes or cleans the tubs in-between use, they have 5 tubs with steps, shampoo and towels included. Grooming is available and occasionally pet adoptions. Good location with plenty of off-street parking.
July 16 · Denise Daverso
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