The Premium Aquarium Introduce
Introduction / Overview
For residents of Oregon with a passion for aquatic life, finding a tropical fish store that is both well-stocked and knowledgeable is key to a successful and rewarding hobby. The Premium Aquarium, a small business located in Salem, offers a dedicated space for fish enthusiasts of all levels. This store specializes in a wide variety of tropical fish, from vibrant freshwater species to stunning saltwater inhabitants, and provides a comprehensive range of supplies and services to support your aquarium journey. The team at The Premium Aquarium is committed to providing a hands-on, expert approach to the aquarium hobby, ensuring that customers have the resources they need to create a healthy and thriving underwater world in their own homes.
The philosophy of The Premium Aquarium is centered on offering high-quality livestock and personalized service. They aim to be more than just a retail store; they are a resource for the local community, providing advice on everything from tank setup and water chemistry to species compatibility. Their inventory is carefully curated, with a focus on sourcing healthy, well-acclimated fish, corals, and invertebrates. The business prides itself on its expertise and its ability to serve everyone from beginners looking for their first betta to advanced aquarists seeking rare and hard-to-find species.
While experiences can vary, the store has received praise for its knowledgeable staff and great selection of fish. A satisfied customer noted how happy their children were with their new fish, and how the store will always be their go-to for future upgrades. The team at The Premium Aquarium strives to provide excellent customer service and offers on-site services to help clients with tank maintenance and installations. As a small business, they are dedicated to building a strong relationship with their customers, valuing their patronage and working to ensure their success in the hobby.
Location and Accessibility
The Premium Aquarium is conveniently situated at 4071 Liberty Rd S, Salem, OR 97302, USA. This location makes it easily accessible for customers throughout the Salem area and the surrounding communities. The store's placement on a main road provides a quick and straightforward route for those looking to stop in for supplies or to browse the latest livestock. For those in a hurry, it is a great spot for a quick visit.
Understanding the importance of convenience and comfort for all customers, the business provides a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures that every member of the community can easily access the store and its offerings. Ample and accessible parking makes the visit stress-free, so you can focus on finding the perfect new addition for your aquarium.
The store also offers a variety of payment options to streamline the checkout process, including credit cards, debit cards, and NFC mobile payments. This attention to detail in accessibility and convenience makes The Premium Aquarium a welcoming place for all aquarium enthusiasts in the Oregon region.
Services Offered
- Onsite Aquarium Maintenance and Tank Sitting
- Aquarium Installation and Custom Tank Builds
- Consultations on Tank Setup and Best Practices
- Live Freshwater and Saltwater Fish
- Invertebrates and Corals
- Freshwater Plants
- Live and Dry Rock
- Wide Selection of Aquarium Equipment and Dry Goods
- Fish, Invertebrate, and Coral Food
- Aquarium Additives and Water Treatments
Features / Highlights
- Specialty in a Wide Range of Tropical Fish: The Premium Aquarium offers a diverse selection of both freshwater and saltwater fish, catering to various types of aquarium setups and hobbyist preferences.
- Expertise for All Skill Levels: The staff is knowledgeable and dedicated to assisting everyone from absolute beginners to experienced aquarists. They provide guidance on tank maintenance, livestock selection, and more.
- Comprehensive Onsite Services: Beyond just selling products, the store offers professional onsite services. This includes basic to advanced tank maintenance, complete installation of new tanks, and even tank sitting for when you are away.
- High-Quality Livestock: The business prides itself on sourcing sustainably collected, maricultured, or aquacultured livestock. This commitment ensures that the fish and corals are healthy and responsibly acquired.
- Custom Tank Capabilities: For those with a grand vision, The Premium Aquarium can contract with top manufacturers to design and build custom aquariums of virtually any size and configuration, along with tailored filtration systems.
- Wide Selection of Supplies: The store carries a vast selection of dry goods, equipment, and supplies, from premium food and lighting to filters and plumbing supplies, making it a true one-stop-shop for your aquarium needs.
- Accessibility and Modern Payments: The store's commitment to accessibility, with a wheelchair accessible entrance and parking lot, combined with modern payment options, ensures a convenient and welcoming experience for all customers.
Contact Information
Address: 4071 Liberty Rd S, Salem, OR 97302, USA
Phone: (503) 990-8577
What is worth choosing
For Oregon residents seeking a reliable and knowledgeable partner in their aquarium hobby, The Premium Aquarium in Salem is a compelling choice. While some may have had a negative experience, the overall public data suggests that this store offers a depth of expertise and a range of services that are difficult to find at a general pet store. What truly makes this establishment worth choosing is its specialization and commitment to the aquarium community. They are not simply a store; they are a dedicated resource for both livestock and expert advice. The fact that they offer advanced services like tank maintenance, custom builds, and tank sitting demonstrates a level of commitment that goes far beyond a typical retail operation.
The business's focus on sourcing healthy, high-quality animals is crucial for the long-term success of any aquarium. Their staff's expertise in both freshwater and saltwater environments means they can provide tailored guidance for any setup. This is a place where you can get answers to complex questions about water chemistry or coral care, not just find a new fish. The convenience of their location, combined with the comprehensive product selection and on-site services, makes The Premium Aquarium a valuable asset for the Oregon aquarium community. They are a small business that works hard to be a trusted source for all your aquatic needs, from a first fish to a major tank renovation.
The Premium Aquarium Details
From the business
- Small business
Service options
- Onsite services
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
The Premium Aquarium Photos
The Premium Aquarium Location
The Premium Aquarium
4071 Liberty Rd S, Salem, OR 97302, USA
The Premium Aquarium Reviews
tanksplantshealthyquestionsselectionfreshwatercoralsalt waterinformativegentleman
★ 5★ 4★ 3★ 2★ 1There's nothing premium here. We showed up for our first time looking for aquarium plants. Specifically ones that float at the top. So we were greeted when we walked in but then the gentleman proceeded to sit down behind register and occupy himself on his phone. I assume he was a guy. He sounded like a guy. His face looked like a guy but his hair and looked like boobs so I don't want to misgender anybody lol But seriously though we walked around and looked at the plants, couldn't tell what was for sale and what was part of the aquarium setup. Most of the plants were in complete disarray in the tanks. They were disconnected from their base. Some were floating that weren't meant to float. I proceeded to ask him her it about it and he just acknowledged. Yeah they're disconnected. They're not free Floating. I thought to myself well. Why don't you get off your butt and fix everything instead of playing around on your phone? Anyway, it didn't look good. We left and I'm not coming back to that aquarium store. I've actually feel sorry for the fish. The owner could do better. The fish need better. The customer needs better. Probably better off at Petco.
April 20 · Greg KempGreat place with awesome fish and knowledgeable staff! My boys are so happy with their fishies. I can't wait to upgrade someday and this place will always get my business!
October 28 · Nicole CobbI originally wrote a one star review for this place over a year ago but for various reasons, I have returned to this shop and certain things came to light over time so I thought it would be fair to give an updated review that reflects my up to date observations on this place. First and foremost, in my original review I misgendered one of the employees that I was criticizing and I apologize to that employee for this if they ever saw that review. I meant no disrespect at all.I originally gave one star for this place mainly because of the many negative customer service encounters I’ve had with multiple long time employees. You always leave their store feeling a little icky because it becomes rather obvious when you talk with them that they don’t seem to like their customers on a personal level very much. Normally, I wouldn’t really care but they make it so obvious that it makes the atmosphere awkward. Even on days when they’re clearly in a better mood, they still act like you’re boring them and they’re anxious to just be done with you.I stopped taking all this personally when I realized I was watching them treat people before me in line the same exact way from time to time. Regular customers are always going to be strangers to them with this complete lack of interest in forming relationships with the community.Before you try your hand at chatting with them, just understand that they absolutely do not care about your projects or what you’re doing with the things you’re purchasing from them. They sell some good things but they can’t be bothered with your life’s story. Don’t waste your time. It’s just merchandise to them.What made me increase my rating to two stars rather than one star is the acknowledgment that they have very decent freshwater stock that has been successfully thriving in my tanks. Pricey but decent. Plants are a mixed bag. Depends on when you catch them. The food selection is solid, with a recent focus on frozen foods that has been very much welcomed and appreciated by me. These factors made it seem fair to increase the rating a little.I mainly return because I live in Salem and my favorite LFS are in Corvallis and Portland so I reluctantly choose convenience at times. This place is the only LFS here in Salem that isn’t petco or petsmart. If I know Premium Aquarium has the item I need in stock and they’re just 5 minutes away from me, it’s hard to resist leaning on them occasionally.Customer Service: 1/5 stars, Inventory: 3/5 stars, 2/5 stars overall.
May 11 · Nightjammer Jr.Excellent customer service, definitely will be buying fish from them again.
May 13 · Joshua PutneyI hardly even have anything to review. The girl working looked at us when we walked in and immediately looked back down at her phone without greeting us. We asked her a question and got more of a grunt in terms of a reply, without her ever looking up from TikTok. Then we left… but I’m not sure she noticed because she couldn’t be bothered to get off her phone.Literally the worst customer service. After reading the other reviews, why does this woman still work here?!We immediately left and spent our money elsewhere.Also don’t come here if you’re looking for anything salt water.
March 23 · Kaitlyn Sturdivan
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